Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

need help please


  • Please log in to reply

#1
cokegirl

cokegirl

    New Member

  • Member
  • Pip
  • 3 posts
Hi,
First off let me tell you, I have no clue about computers so please bear with me!
My problems are crashes and freezing. Sometimes when I start my computer it says Explorer has a error and must close. Why? I don't know. Sometimes msn also does this. ok more times then not! If I try to download anything I get a blue screen error message and not the same one everytime. Nothing ever downloads completely. I also get the green line across the top of my screen when it freezes. I know I have forgotten some other problems that I have but maybe this is a good enough start?
Thank you for any help you can give me!!!
  • 0

Advertisements


#2
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi cokegirl

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide. Also see this post.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

kc <_<
  • 0

#3
cokegirl

cokegirl

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Thank you That Man for reply!!
I'm having trouble downloading the Hijack this. I've tried over 10 times and this is the error message I get.....
HIJACKTHIS[1] executed an invalid instruction in
module ASYCFILT.DLL at 0167:0144ff41.
Registers:
EAX=0144ff40 CS=0167 EIP=0144ff41 EFLGS=00010a82
EBX=819bd214 SS=016f ESP=006ff5f8 EBP=006ff7bc
ECX=d742cdb0 DS=016f ESI=01440000 FS=5da7
EDX=c0030c04 ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
ff fd 42 40 88 55 6d 24 40 fa aa aa 2c 82 c8 34
Stack dump:
bff7ddd6 01440000 00000001 00000000 00000000 01440000 819bd214 819d2140 819d2114 819d2128 d742cdb0 00000000 006ff7c8 ffecbad7 006ff65c 006ff640

So now I don't know what to do!
Thank you for any help you can give me!
Cokegirl
  • 0

#4
cokegirl

cokegirl

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Thank you That Man for the reply!!
I'm having trouble downloading the Hijack this. I've tried over 10 times and this is the error message I get.....
HIJACKTHIS[1] executed an invalid instruction in
module ASYCFILT.DLL at 0167:0144ff41.
Registers:
EAX=0144ff40 CS=0167 EIP=0144ff41 EFLGS=00010a82
EBX=819bd214 SS=016f ESP=006ff5f8 EBP=006ff7bc
ECX=d742cdb0 DS=016f ESI=01440000 FS=5da7
EDX=c0030c04 ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
ff fd 42 40 88 55 6d 24 40 fa aa aa 2c 82 c8 34
Stack dump:
bff7ddd6 01440000 00000001 00000000 00000000 01440000 819bd214 819d2140 819d2114 819d2128 d742cdb0 00000000 006ff7c8 ffecbad7 006ff65c 006ff640

So now I don't know what to do!
Thank you for any help you can give me!
Cokegirl
  • 0

#5
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi cokegirl

(1) Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free Trojan scan here:
http://www.moosoft.com/

(2) Ad-aware
Download Ad-aware from: http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:
  • Automatically save log-file
  • Automatically quarantine objects prior to removal
  • Safe Mode (always request confirmation)
2. Click on the Scanning button on the left and select :
  • Scan Within Archives
  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URL’s
  • Scan my Hosts file
  • Under Click here to select drives + folders, choose:
  • All of your hard drives
-> Click on the Advanced button on the left and select:
  • Include additional process information
  • Include additional file information
  • Include environment information
  • Include additional object details
-> Click the Tweak button and select:
  • Under the Scanning Engine:
    • Unload recognized processes during scanning
    • Include basic Ad-aware settings in logfile
    • Include additional Ad-aware settings in logfile
  • Under the Cleaning Engine:
    • Let Windows remove files in use at next reboot
-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
  • Use Custom Scanning Options
-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

-> Reboot your computer.

If you would please, rescan with HijackThis and post a fresh log in this same topic.


After you have completed the scans please post a new Hjt log

Thank you

kc thumbsup.gif

asycfilt.dll is a module used by Microsoft OLE (Object Linking and Embedding).
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP