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Way over my head...

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Lucky Me

Lucky Me

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Evening all. This is my first time visiting your establishment here and I'm very impressed. I only wish I could have discovered you all much sooner than this. I have read the very informative "before you post" page and downloaded all the software recommended on to a disk so that I can install it on to the problem PC (the pc in question no longer has internet capabilities, except for those ever vigilant IE pop-ups that I can't kill, so downloading anything in out.) However I have now discovered that something (I'm guessing the nail.exe) has burned through so well that my computer is now giving me an error message that none of my programs or it seems drives have associations. So I can't run the programs or install new ones.

So here's the question, things are looking pretty bleak. And there is some information that, naturally wasn't backed-up prior to all this insanity being unleashed on my partner's system. Is there any method you might know of to restore the associations so that I might be able to install your recommended software and proceed with your normally scheduled advisory repairs or am I (as I suspect) pretty much at a scrap it and go back to factory installed mode? And second question, if I do scrap the system and do restore it fully to it's orgination, will that get rid of the multiple items (OIN, Bullseye Network, Winfixer 2005, Nail.exe) that are running around her computer?

Thank you many times over for any advice you can give me. I know I am going against the grain by not posting my Hijack log but my computer was to severely hijacked to achieve one. :tazz:
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