[joeieandshelle]

Hiya

Windows xp keeps crashing. does anyone know how to uninstall it so i can reboot it again?
shelle

[Advertisements]

Try these first, post back if no improvement

To check for a couple of things, click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and get a blue bar, after the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

When it gets to the desktop, the system files and the hard drive will be as they should

[Retired Tech]

Try these first, post back if no improvement

To check for a couple of things, click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and get a blue bar, after the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

When it gets to the desktop, the system files and the hard drive will be as they should

[joeieandshelle]

Try these first, post back if no improvement

To check for a couple of things, click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and get a blue bar, after the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

When it gets to the desktop, the system files and the hard drive will be as they should

I've got windows xp proffesional. Can you do it without the cd and can you also re-install it afterwards??

shelle

[Retired Tech]

The XP Pro CD will run sfc /scannow

You can do chkdsk /f /r without the CD

You can install XP Pro after this

I suggested this way as if there is a problem with the drive it could carry over to the new install of XP Pro