Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Help! My computer won't start up correctly...


  • Please log in to reply

#1
bmejia14

bmejia14

    Member

  • Member
  • PipPip
  • 15 posts
Hi, I have a big issue with my computer right now.

I run Windows XP and have been having internet problems for a few weeks now. I ran through all the malware/spyware/virus/trojan checks with your guys a couple of weeks ago and am fairly certain I have none of those issues.

For about a month now, I have had a shaky internet connection. I am on a cable modem and have had fairly fast download speeds since I've used this ISP. My other laptop still downloads at 600-1000 KB/sec consistently and pretty much without fail. My (slow) computer now downloads consistently at 40-60 kb/sec and occasionally will download at a fast speed for a couple of seconds at a time. In addition, when I'm using it to do some normal web surfing I probably lose my connection once every five minutes or so for a couple of seconds until the connection is re-established. I used to play alot of on-line poker, but have not played in a couple of weeks due to the unreliability of my connection.

I have not been able to figure out the problem. I tried updating my ethernet card drivers, but that didn't really make a difference. Last night, I was surfing the web and came across a forum that suggested resetting the Internet protocol. Since I've had no luck with anything else, I figured it couldn't hurt to try. I did the following:
"In Windows XP, click Start, Run and type netsh int ip reset c:\resetlog.txt into the Open field. Click OK when done."

Then I restarted my computer. Now, my computer won't fully start-up. I get to the opening screen which asks me to pick the user. When I choose a user, my screen then goes blue and my background picture pops up (as it usually done right before it begins to populate the screen with my normal desktop) but then it never gets past that point.

I don't know what to do now. I figure I must need to restart in Safe Mode, but I would have no idea what to do after that. I would really appreciate any help you could give me. Thanks!
  • 0

Advertisements


#2
Johanna

Johanna

    The Leather Lady

  • Moderator
  • 3,038 posts
A System Restore in Safe Mode might work.
Start>All Programs> Accessories>System Tools>SR
choose a date prior to netsh command. In the future, a right click on the connection icon in the Notification Area and choose "repair" will run a full set of "refresh" commands.

Johanna
  • 0

#3
bmejia14

bmejia14

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
Thanks!
I'm at work right now, but I'll try this when I get home in a couple of hours.
  • 0

#4
bmejia14

bmejia14

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
Hmmm...I tried the system restore, but it doesn't seem to be working. I tried a few different dates and still had the same issue. Right after I click on the User the computer seems to freeze and won't get much further. Any other suggestions?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP