[avtxrf]

My computer has been infected w/ coolwebsearch. It has included antivirusgold and has removed my wallpaper and active desktop. I have read and followed the steps listed in this forum prior to posting a hijack this log. I appreciate anyhelp to regain control of my computer. thanks!

here it is:

Logfile of HijackThis v1.99.1
Scan saved at 11:13:58 PM, on 8/19/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Network Associates\VirusScan\MCUPDATE.EXE
C:\Program Files\Network Associates\Common Framework\McScript_InUse.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\adam\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.passwird.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://solar-cam1.us...sCamControl.cab
O16 - DPF: {B2BE75F3-9197-11CF-ABF4-08000996E931} - ftp://ftp.autodesk.com/pub/whip/english/whip.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v6.cab
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program Files\Norton Utilities\NPROTECT.EXE (file missing)
O23 - Service: W2K PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\System32\pctspk.exe
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE

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Hi avtxrf and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

Please disable AdWatch, as it may hinder the removal of some entries. You can re-enable it after you're clean.
To disable AdWatch:

• Open AdAware SE.
• Go to AdWatch User Interface.
• Go to Tools and Preferences.
• At the bottom of the screen you will see 2 options Active and Automatic.
• Active: This will turn Ad-Watch On\Off without closing it
• Automatic: Suspicious activity will be blocked automatically
• Uncheck both options. You can enable these after resolving your problem.
• Unless they are turned off they could interfere with the fix by HijackThis

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.


DOWNLOAD PROGRAMS

Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Download and install CleanUp! Here*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.
We will use this program later.

Place a shortcut to Panda ActiveScan on your desktop.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!


THE FIX

1. Click this link to be sure you can view hidden files.

2. Ensure you are NOT connected to the internet.

3. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

4. Close all browsers, windows and unneeded programs.

5. Open HiJack and do a scan.

6. Put a Check next to the following items:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.passwird.com/ <----if you set this, don't check it off
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe

7. click the Fix Checked box

8. Please remove these entries from Add/Remove Programs in the Control Panel(if present):

WinTools

9. Please remove the following folders using Windows Explorer (if present):

C:\Program Files\Common Files\WinTools

10. Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

11. Open Ad-aware and do a full scan. Remove all it finds.

12. Now open and run Ewido:

• Click on scanner
• Click Complete System Scan and the scan will begin.
• During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
• When the scan is finished, look at the bottom of the screen and click the Save report button.
• Save the report to your desktop

Close Ewido

13. Next go to Control Panel click appearance and themes>click Display > Desktop Tab> click Customize Desktop > Web tab > Uncheck anthing in there if present.

14. Run the program CleanUp!

15. Reboot into normal mode and please run this online virus scan: ActiveScan - Save the results from the scan!

16. Please post the Active scan log, Ewido log, smitfiles.txt log and a fresh HiJackThis log. Let me know how your computer is running.

[Excal]

Hi avtxrf and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

Please disable AdWatch, as it may hinder the removal of some entries. You can re-enable it after you're clean.
To disable AdWatch:

• Open AdAware SE.
• Go to AdWatch User Interface.
• Go to Tools and Preferences.
• At the bottom of the screen you will see 2 options Active and Automatic.
• Active: This will turn Ad-Watch On\Off without closing it
• Automatic: Suspicious activity will be blocked automatically
• Uncheck both options. You can enable these after resolving your problem.
• Unless they are turned off they could interfere with the fix by HijackThis

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.


DOWNLOAD PROGRAMS

Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Download and install CleanUp! Here*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.
We will use this program later.

Place a shortcut to Panda ActiveScan on your desktop.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!


THE FIX

1. Click this link to be sure you can view hidden files.

2. Ensure you are NOT connected to the internet.

3. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

4. Close all browsers, windows and unneeded programs.

5. Open HiJack and do a scan.

6. Put a Check next to the following items:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.passwird.com/ <----if you set this, don't check it off
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe

7. click the Fix Checked box

8. Please remove these entries from Add/Remove Programs in the Control Panel(if present):

WinTools

9. Please remove the following folders using Windows Explorer (if present):

C:\Program Files\Common Files\WinTools

10. Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

11. Open Ad-aware and do a full scan. Remove all it finds.

12. Now open and run Ewido:

• Click on scanner
• Click Complete System Scan and the scan will begin.
• During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
• When the scan is finished, look at the bottom of the screen and click the Save report button.
• Save the report to your desktop

Close Ewido

13. Next go to Control Panel click appearance and themes>click Display > Desktop Tab> click Customize Desktop > Web tab > Uncheck anthing in there if present.

14. Run the program CleanUp!

15. Reboot into normal mode and please run this online virus scan: ActiveScan - Save the results from the scan!

16. Please post the Active scan log, Ewido log, smitfiles.txt log and a fresh HiJackThis log. Let me know how your computer is running.

[avtxrf]

Thanks for your help. I have followed all of the instructions step by step. the only problem i had was running the smitrem Run This file, as when i clicked on it I got a message that read:

C:\Windows\System32\cmd.exe
C:\Windows\System32\Autoexec.NT The system file is not suitable for running MS-DOS and Miscrosoft Windows Applications. Choose close to terminate the application.

So, I need help w/ that.

Also, I have posted the reports below. However, my background is still missing and my active desktop.

Thanks again!

ACTIVE SCAN
Incident Status Location

Adware:Adware/CWS No disinfected C:\cnt.dat


EWIDO
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:23:40 AM, 8/20/2005
+ Report-Checksum: 9405C9ED

+ Scan result:

C:\Documents and Settings\adam\Local Settings\Temp\ajhb.exe -> Not-A-Virus.Hoax.Avgold.d : Cleaned with backup
C:\Documents and Settings\adam\Local Settings\Temp\mmoh.exe -> Not-A-Virus.Hoax.Avgold.d : Cleaned with backup
C:\WINDOWS\SYSTEM32\hookdump.exe -> Not-A-Virus.Hoax.Avgold.d : Cleaned with backup


::Report End

HIJACKTHIS (passwird.com is my homepage)
Logfile of HijackThis v1.99.1
Scan saved at 5:59:03 PM, on 8/20/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Documents and Settings\adam\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.passwird.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://solar-cam1.us...sCamControl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B2BE75F3-9197-11CF-ABF4-08000996E931} - ftp://ftp.autodesk.com/pub/whip/english/whip.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v6.cab
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program Files\Norton Utilities\NPROTECT.EXE (file missing)
O23 - Service: W2K PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\System32\pctspk.exe
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE

[Excal]

this will fix the problem with smitrem

For W2K
http://homepage.ntlw...ng/W2kFiles.exe

after installing it, please run smitrem in safe mode again and post the smitfiles.txt


Thanks,



Excal

[avtxrf]

That still wouldnt allow me to run it. Same problem. Any ideas?

Thanks.

[Excal]

copy the Autoexec.nt and Config.nt files from the Repair folder in Windows to the System folder. To do so, follow these steps:
1. Click Start, click Run, type c:\windows\repair, and then click OK.
2. Right-click autoexec.nt, and then click Copy.
3. Click Start, click Run, type c:\windows\system32, and then click OK.
4. Right-click anywhere in that folder, and then click Paste.
5. Right-click the Autoexect.nt file that you just copied, and then click Properties.
6. Click to select Read-Only, and then click OK.
7. Repeat steps 1 through 6 to copy the Config.nt file.
Note You must enable Read-Only permissions or the files will be removed after you restart Windows

[avtxrf]

I followed the instructions, rebooted in safemode, and tried to run it, but got a message that said:

Sorry, this tool cannot be run on this system. press any key to continue...

Any further ideas?

Thanks.

[Excal]

HERE and go to Save As (in Internet Explorer it's "Save Target As") in order to download Grinler's reg file. Save it to your desktop.

Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the "merged successfully" prompt


Reboot


Post a fresh hijackthis log and a silentrunners log


Silent Runners:

• Please click this link to download Silent Runners.
• Save it to the desktop.
• Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
• You will see a text file appear on the desktop - it's not done yet, just let it run (it won't appear to be doing anything!)
• Once you receive the prompt "All Done!", double-click on the new text file on the desktop and copy that entire log and paste it here.
  
  
• NOTE* If you receive any warning message about scripts, please choose to allow the script to run.
  For some time it will look like nothing is happening. Just keep waiting.
  
• Once it's done it will create a log. A window will come up telling you when it's saved. Please post that log here

[avtxrf]

followed the instructions. after reboot smitfraud still wouldnt run. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 8:00:08 PM, on 8/20/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\adam\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.passwird.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://solar-cam1.us...sCamControl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B2BE75F3-9197-11CF-ABF4-08000996E931} - ftp://ftp.autodesk.com/pub/whip/english/whip.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v6.cab
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program Files\Norton Utilities\NPROTECT.EXE (file missing)
O23 - Service: W2K PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\System32\pctspk.exe
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE


silent runners log:
"Silent Runners.vbs", revision 40, http://www.silentrunners.org/
Operating System: Windows 2000
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"SystemTray" = "SysTray.Exe" [MS]
"Synchronization Manager" = "mobsync.exe /logon" [MS]
"CountrySelection" = "pctptt.exe" ["PCtel, Inc."]
"DIGStream" = "C:\Program Files\DIGStream\digstream.exe" ["Walt Disney Internet Group"]
"(Default)" = (empty string)
"ShStatEXE" = ""C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE" ["Network Associates, Inc."]
"McAfeeUpdaterUI" = ""C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey" ["Network Associates, Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"AWMON" = ""C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"" [file not found]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx\ {++}
"(Default)" = (empty string)
"PPClean RunOnce insertion" = "regedit /s "C:\PPCleanRunOnce.reg"" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{acb4a560-3606-11d3-aef4-00104bd0f92d}" = "KodakShellExtension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\KODAK\IFSCore\kodakshx.dll" ["Eastman Kodak Company"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}" = "Adobe.Acrobat.ContextMenu"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]
"{36A21736-36C2-4C11-8ACB-D4136F2B57BD}" = "AutoCAD Digital Signatures Icon Overlay Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\AcSignIcon.dll" ["Autodesk"]
"{AC1DB655-4F9A-4c39-8AD2-A65324A4C446}" = "Autodesk Drawing Preview"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Autodesk Shared\Thumbnail\AcThumbnail16.dll" ["Autodesk"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~1\OFFICE\OLKFSTUB.DLL" [file not found]
"{6DEA92E9-8682-4b6a-97DE-354772FE5727}" = "Autodesk DWF Preview"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Autodesk Shared\Thumbnail\AcDwfThmbPrxy16.dll" ["Autodesk"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
Adobe.Acrobat.ContextMenu\(Default) = "{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" [file not found]
VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Network Associates\VirusScan\shext.dll" ["Network Associates, Inc."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Network Associates\VirusScan\shext.dll" ["Network Associates, Inc."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" [file not found]
VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Network Associates\VirusScan\shext.dll" ["Network Associates, Inc."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]


Default executables:
--------------------

.SCR: HKLM\SOFTWARE\Classes\AutoCADScriptFile\shell\open\command\
INFECTION WARNING! "Default" = "C:\WINDOWS\NOTEPAD.EXE "%1"" [MS]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is enabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Active Desktop web content:

HKCU\Software\Microsoft\Internet Explorer\Desktop\Components\0\
"FriendlyName" = ""
"Source" = "file:///C:/DOCUME~1/adam/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg"
"SubscribedURL" = "file:///C:/DOCUME~1/adam/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg"

HKCU\Software\Microsoft\Internet Explorer\Desktop\Components\1\
"FriendlyName" = "Security info v3"
"Source" = "C:\WINDOWS\screen.html"
"SubscribedURL" = ""


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\BLEEDB~1.SCR" (Bleed Blue Billboards.scr) [null data]


Startup items in "adam" & "All Users" startup folders:
------------------------------------------------------

C:\Documents and Settings\adam\Start Menu\Programs\Startup
"Trillian" -> shortcut to: "C:\Program Files\Trillian\trillian.exe" ["Cerulean Studios"]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Acrobat Assistant" -> shortcut to: "C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe" ["Adobe Systems Inc."]
"AutoCAD Startup Accelerator" -> shortcut to: "C:\Program Files\Common Files\Autodesk Shared\acstart16.exe" [null data]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]


Enabled Scheduled Tasks:
------------------------

"PCHealth Scheduler for Data Collection" -> launches: "C:\WINDOWS\PCHEALTH\SUPPORT\PCHSCHD.EXE -c" [file not found]
"Tune-up Application Start" -> launches: "walign" [file not found]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\rnr20.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\nwprovau.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\msafd.dll [MS], 01 - 03, 06 - 36
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}" = "Adobe PDF" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [file not found]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser\
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}" = "Adobe PDF" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [file not found]

"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Toolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll" [file not found]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" [file not found]

"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Toolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0.dll" [file not found]

"{47833539-D0C5-4125-9FA8-0819E2EAAC93}" = "Adobe PDF" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [file not found]

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{182EC0BE-5110-49C8-A062-BEB1D02A220B}\ = "Adobe PDF" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [file not found]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\msjava.dll" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
Kodak Camera Connection Software, KodakCCS, "C:\WINDOWS\system32\drivers\KodakCCS.exe" ["Eastman Kodak Company"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"" [MS]
McAfee Framework Service, McAfeeFramework, "C:\Program Files\Network Associates\Common Framework\FrameworkService.exe /ServiceStart" ["Network Associates, Inc."]
Network Associates McShield, McShield, ""C:\Program Files\Network Associates\VirusScan\mcshield.exe"" ["Network Associates, Inc."]
Network Associates Task Manager, McTaskManager, ""C:\Program Files\Network Associates\VirusScan\vstskmgr.exe"" ["Network Associates, Inc."]
ptssvc, ptssvc, "C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe" ["KODAK"]
ScsiAccess, ScsiAccess, "C:\WINDOWS\system32\ScsiAccess.EXE" [null data]
W2K PCtel speaker phone, Pctspk, "C:\WINDOWS\System32\pctspk.exe" ["PCtel, Inc."]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 232 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 33 seconds.
---------- (total run time: 323 seconds)

[Excal]

Launch Notepad, and copy/paste the box below into a new text file. Save it as fixme.reg (make sure that Save as Type is set at "All Files") on your Desktop. Ensure there is no space at or above REGEDIT 4.

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="Explorer.exe"

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamsMRU]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktop"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"ClassicShell"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{32683183-48a0-441b-a342-7c2a440a9478}]
@="Media Band"
"BarSize"=-


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoBandCustomize"=dword:00000000
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"NoSaveSettings"=dword:00000000
"NoSetTaskbar"=dword:00000000
"NoToolbarsOnTaskbar"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoMovingBands"=dword:00000000
"NoCloseDragDropBands"=dword:00000000
"**del.NoMovingBands"=" "

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSaveSettings"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"**del.NoSaveSettings"=" "

reboot into safe mode

Locate fixme.reg on your Desktop and double-click on it. You will receive a prompt similar to: "Do you wish to merge the information into the registry?". Answer "Yes" and wait for a message to appear similar to "Merged Successfully".

Next go to Control Panel click appearance and themes>click Display > Desktop Tab> click Customize Desktop > Web tab > Uncheck anthing in there if present.

Open up and run Ewido:

• Click on scanner
• Click Complete System Scan and the scan will begin.
• During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
• When the scan is finished, look at the bottom of the screen and click the Save report button.
• Save the report to your desktop

Close Ewido

reboot into normal mode and post back results

[avtxrf]

Still no active desktop and have a blank white background. However, also, both times that you had me go to the control panel i have not been able to find the Desktop tab that you described. Thanks.


---------------------------------------------------------


ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:49:32 PM, 8/20/2005
+ Report-Checksum: 8B422513

+ Scan result:

C:\Documents and Settings\adam\Cookies\adam@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\adam\Cookies\[email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\adam\Cookies\adam@hitbox[2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\adam\Cookies\[email protected][1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup


::Report End

[Excal]

Please download and run this. then reboot

http://www.kellys-ko...lpaperviews.vbs

[avtxrf]

I did, but it did not correct it upon reboot.

Thanks.

[Excal]

Jotti File Submission:

• Please go to Jotti's malware scan
  
• Copy and paste the following file path into the "File to upload & scan"box on the top of the page:
  
  • C:\Windows\System32\wininet.dll
• Click on the submit button
  
• Please post the results in your next reply.

[avtxrf]

sorry for not responding sooner......however, after I did some things online that I needed to do I then went to control panel again and I noticed the web tab was there. I then unchecked:

file:///C:/DOCUME~1/adam/LOCALS~1/Temp/msohtml/01/clip_image002.jpg

Security info v3

My active desktop then returned and i was able to set my own wallpaper.

Do I need to do anything else? Everything seems to be running fine. I did some windows updates that were available in my taskbar. Do I need to do the Jotti File submission?

Thanks!