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hijacked desktop [RESOLVED]


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#1
raoXI

raoXI

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Just now while surfing the web, suddenly 5+ random ads poped up so I closed them right away then I realised my wallpaper turned into a blue error screen saying theres a critical error cause by trojan watever.... so I decided to restart my computer then chaos happens.... when I try to log into my WinXP account, it loads, then the blue screen is there again but then none of the desktop shows up... no start button no icons no nothing jus the blue screen.

so all i can do is ctrl+alt+del so i can use the run command from there, and did something and deleted this suspicious .exe from the windows folder. then when i restarted again and tried to log in, i no longer get the blue screen but instead just a plain black screen.

Ive never seen this before so not sure what to do, right now im only using my other computer which is connected to the infected one. i can still see the network and stuff from infected com's task manager so i ran a hijack and this is the log

help plz :tazz:

also i tried going online from that computer askin for help but IE is like gone o_0; when i try to run IE.exe from task manager it says confirm the path as it does not exist or something...

Logfile of HijackThis v1.99.1
Scan saved at 11:08:11 p.m., on 20/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\BT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://letgohome.com/sp.htm?id=31403
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://letgohome.com/sp.htm?id=31403
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://letgohome.com/sp.htm?id=31403
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.answers.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://letgohome.com/sp.htm?id=31403
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://letgohome.com/sp.htm?id=31403
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.answers.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://letgohome.com/sp.htm?id=31403
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://letgohome.com/sp.htm?id=31403
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.webroot.c...&mo=2&oc=5&ps=R
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O3 - Toolbar: 1-Click Answers - {7754C418-F62E-44aa-B169-E719E718BCFD} - blank (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-nz\msntb.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-nz\msnappau.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: Answers... - file:C:\Program Files\1-Click Answers\Html\atiemenu.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Microsoft AntiSpyware helper - {053B9334-E6C7-43B5-9232-FF8B9E05CB11} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {053B9334-E6C7-43B5-9232-FF8B9E05CB11} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {256EEA28-BDDD-4F62-8F52-A532F12FE6FE} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {256EEA28-BDDD-4F62-8F52-A532F12FE6FE} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {4B9B623D-4AF8-4EA1-80DC-E6FE8A918270} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {4B9B623D-4AF8-4EA1-80DC-E6FE8A918270} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {4E953332-F3FD-4328-9371-44E34F778A4D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {4E953332-F3FD-4328-9371-44E34F778A4D} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {544D39C5-FC26-40F2-ADA0-E6ECD903F68C} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {544D39C5-FC26-40F2-ADA0-E6ECD903F68C} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {67617579-059E-4DEE-8361-5C4E09F4C7D4} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {67617579-059E-4DEE-8361-5C4E09F4C7D4} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {745578FE-FABE-421C-BEC8-9DDD9AEA6561} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {745578FE-FABE-421C-BEC8-9DDD9AEA6561} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {AC2181A5-C9E6-4B88-B40B-40CBEFBA8C7E} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {AC2181A5-C9E6-4B88-B40B-40CBEFBA8C7E} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {FF253AEF-138E-4912-AA7A-0AF5AB685F34} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {FF253AEF-138E-4912-AA7A-0AF5AB685F34} - (no file) (HKCU)
O15 - Trusted Zone: http://www.runescape.com
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {5AA5A569-F96F-4628-A528-8B3698F558BB} (HS_live Control) - http://install.homes...ive/HS_live.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120715933006
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{39D0595B-A598-4F12-BDC0-4D8E0A4A5360}: NameServer = 203.96.152.4
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Edited by raoXI, 20 August 2005 - 05:09 AM.

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#2
Excal

Excal

    Malware Slayer Extraordinaire!

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Hi and welcome to Geekstogo!

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time. Click here: http://www.microsoft...p1/default.mspx Apply the update, reboot, and post a fresh Hijack This log.
(DO NOT INSTALL SP2)
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#3
raoXI

raoXI

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That is something that i wanted to do since I bought this computer from my mate... Everytime i tried to run the service pack I get the invalid key error poping up :)

Ok so what step could I take now? :tazz:
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#4
Excal

Excal

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While we understand that you may not have been aware, your copy of Windows is not legitimate. Unfortunately, we are unable to help you any further on this site, as we have a strict policy we adhere to in only helping people who have legitmate copies of Windows. Thank you for understanding.


sorry

:tazz:

Excal
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#5
Excal

Excal

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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