[peatlander]

Hi, hope someone out therecan help. I'm having virus trouble. First Norton was identifying Bloodhound.w32.EP but now it's just identifying W32.desktophijack. Not sure how to proceed but I did manage a hijackthis logfile (see below). Would apreciate any help yu can offer.

peatlander

Logfile of HijackThis v1.99.1
Scan saved at 10:40:53 PM, on 8/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\sysfg32.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\intell32.exe
C:\WINDOWS\system32\sdkiz.exe
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Aliant\Net Assistant\bin\mpbtn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Stephen\Local Settings\Temporary Internet Files\Content.IE5\4AOGV06K\hijackthis[1]\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\jozdj.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Class - {A8DC7395-977C-69CC-84A6-109FC9AF6A43} - C:\WINDOWS\apixs.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {CE2A9DCD-CC21-E736-906F-ADD61A166985} - C:\WINDOWS\system32\mfckj32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_18_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\System32\intell32.exe
O4 - HKLM\..\Run: [sdkiz.exe] C:\WINDOWS\system32\sdkiz.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Net Assistant.lnk = C:\Program Files\Aliant\Net Assistant\bin\matcli.exe
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt3_x.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.75tz.com/codac/inst2_ax.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://www.pcpowersc...pcpowerscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9E82A4E8-0E63-42BF-9B76-FB1711ADEE38}: NameServer = 209.128.1.4 142.163.255.4
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\sysfg32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Advertisements]

Hi peatlander and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Trevuren]

Hi peatlander and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[peatlander]

Hey Trevuren. Thanks for your help. Here is the HJT log.

peatlander

Logfile of HijackThis v1.99.1
Scan saved at 11:47:45 AM, on 8/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\sysfg32.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\intell32.exe
C:\WINDOWS\system32\sdkiz.exe
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Aliant\Net Assistant\bin\mpbtn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {E7CE8BF6-99C9-789F-291B-FDF539AB5062} - C:\WINDOWS\winui32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_18_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\System32\intell32.exe
O4 - HKLM\..\Run: [sdkiz.exe] C:\WINDOWS\system32\sdkiz.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Net Assistant.lnk = C:\Program Files\Aliant\Net Assistant\bin\matcli.exe
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt3_x.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.75tz.com/codac/inst2_ax.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://www.pcpowersc...pcpowerscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9E82A4E8-0E63-42BF-9B76-FB1711ADEE38}: NameServer = 209.128.1.4 142.163.255.4
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\sysfg32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Trevuren]

Your system is infected with a variant of the About:Blank infection.

• First we must STOP, and Disable a bad Added Service
  • Click Start>Run and type in: services.msc
  • Click OK
  • In the Services window find: Workstation NetLogon Service
  • Select/highlight and right click the entry, and choose: Properties
  • On the General tab, under Service Status click the Stop button
  • Beside: Startup Type, in the drop menu, select: Disabled
  • Click Apply, then OK
• Download CWShredder
  Click check for updates. Do not use it yet.
  
  
• Download Aboutbuster 5
  Unzip the file to its own folder (C:\AB) Do not use it yet.
  
  
• Download: HomeSearchfix. Unzip it to your desktop. Do not use it yet.
  
  
• Download Killbox
  Choose save as to your desktop. Unzip the file. Do not use it yet.
  
  Take care: some files can be hidden, so first go to start > control panel > folder options > view (tab) > mark “show hidden files en extensions >OK
  
  Please print out these directions for in safe mode you will have to be disconnected from the internet. You should entirely disconnect (UNPLUG) from the internet!!!
  
  
• Reboot your system into safe mode for all OS
  
  
• Close all windows and open HijackThis.
  • Click "scan only” in the main window
  • Put a checkmark beside the following entries and click “FIX checked”.
    
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wjsan.dll/sp.html#87649
    R3 - Default URLSearchHook is missing
    O2 - BHO: Class - {E7CE8BF6-99C9-789F-291B-FDF539AB5062} - C:\WINDOWS\winui32.dll
    O4 - HKLM\..\Run: [sdkiz.exe] C:\WINDOWS\system32\sdkiz.exe
    O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.75tz.com/codac/inst2_ax.cab
    O23 - Service: Workstation NetLogon Service ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\sysfg32.exe
• Run CWShredder and choose FIX
  
  
• Start AboutBuster and press START, and then OK. The program will start scanning.
  
  
• Doubleclick HomeSearchfix.reg to merge the info to the registry. You will be prompted to accept the merge, answer YES.
  
  
• Start Killbox
  • Place a checkmark next to [x] Delete On Reboot.
  • Highlight the following list and Copy it (Ctrl+C) to the windows clipboard.
    
    C:\WINDOWS\sysfg32.exe
    C:\WINDOWS\system32\sdkiz.exe
    C:\WINDOWS\system32\wjsan.dll
    C:\WINDOWS\winui32.dll
    
    
  • Back in Killbox, go > file > paste from clipboard,
  • Click the red highlighted X button and click yes to the prompt when all the files have been pasted.
  • Then click OK
  • Exit Killbox and Reboot your PC.
• After the reboot, Start AboutBuster AGAIN and scan AGAIN.
  
  
• Clean temporary files:
  • Go > start > run and type cleanmgr and OK
  • Scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files and Recycle Bin are the only things checked.
  • Click OK to remove those files.
  • Click Yes to confirm deletion.
• Reboot your system into normal mode.
  
  
• Download Ewido scan
  • Check for updates.
  • Let it do a full run.
  • Copy the log. Past it to a blank Notepad file and save it to post here.
• Finally, run HijackThis, click SCAN, produce a LOG and POST it and the EWIDOscan log in this thread for review.

Regards,

Trevuren

[peatlander]

Hello again.
Followed your instructions but ran into a few roadbumps. From #7 in your previous post: When i ran HijackThis some of the lines your asked me to "Fix checked" were not in my logfile. I also had problems running Ewido; it took me three attempts as my computer repeatedly froze. I was getting a message indicating a problem with Active Desktop at that time. n any case, my HJT and Ewido logs are pasted below. Thanks again for your help.

peatlander

Logfile of HijackThis v1.99.1
Scan saved at 7:02:37 PM, on 8/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Aliant\Net Assistant\bin\mpbtn.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_18_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Net Assistant.lnk = C:\Program Files\Aliant\Net Assistant\bin\matcli.exe
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt3_x.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://www.pcpowersc...pcpowerscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe



---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:00:23 PM, 8/22/2005
+ Report-Checksum: 33B950EB

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{357A87ED-3E5D-437d-B334-DEB7EB4982A3} -> Trojan.Agent.eo : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{4C1CBC17-3C15-343F-1E7C-D8F447935C05} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{676575DD-4D46-911D-8037-9B10D6EE8BB5} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Internet Update\{357A87ED-3E5D-437d-B334-DEB7EB4982A3} -> Trojan.Agent.eo : Cleaned with backup
[776] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Cleaned with backup
[872] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[1416] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[1476] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[1488] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[596] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[1056] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[1668] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
[2136] C:\WINDOWS\System32\OLEEXT.dll -> Trojan.Agent.ff : Error during cleaning
C:\Documents and Settings\Owner\Cookies\owner@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Cookie.Addynamix : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@bfast[2].txt -> Spyware.Cookie.Bfast : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@centrport[1].txt -> Spyware.Cookie.Centrport : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@fastclick[1].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> Spyware.Cookie.Wegcash : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@hitbox[1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@overture[2].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Cookie.Wegcash : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@serving-sys[2].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@sextracker[1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[2].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@valueclick[1].txt -> Spyware.Cookie.Valueclick : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\Stephen\Cookies\stephen@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Stephen\Cookies\stephen@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Stephen\Cookies\[email protected][1].txt -> Spyware.Cookie.Coremetrics : Cleaned with backup
C:\Documents and Settings\Stephen\Cookies\stephen@doubleclick[2].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Stephen\Cookies\[email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Stephen\Cookies\stephen@hitbox[2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Stephen\Cookies\stephen@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Stephen\Cookies\stephen@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Stephen\Cookies\[email protected][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Program Files\Hijackthis\backups\backup-20050822-143054-694.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\Program Files\PSGuard -> Spyware.PSGuard : Cleaned with backup
C:\Program Files\PSGuard\Core.dll -> Spyware.PSGuard : Cleaned with backup
C:\Program Files\PSGuard\database.pkg -> Spyware.PSGuard : Cleaned with backup
C:\Program Files\PSGuard\Localization.dll -> Spyware.PSGuard : Cleaned with backup
C:\Program Files\PSGuard\Logfile.txt -> Spyware.PSGuard : Cleaned with backup
C:\Program Files\PSGuard\msvcp71.dll -> Spyware.PSGuard : Cleaned with backup
C:\Program Files\PSGuard\msvcr71.dll -> Spyware.PSGuard : Cleaned with backup
C:\Program Files\PSGuard\PSGuard.exe.local -> Spyware.PSGuard : Cleaned with backup
C:\Program Files\PSGuard\Quarantine -> Spyware.PSGuard : Cleaned with backup
C:\Program Files\PSGuard\Uninstall.exe -> Spyware.PSGuard : Cleaned with backup
C:\Program Files\PSGuard\WndSystem.dll -> Spyware.PSGuard : Cleaned with backup
C:\WINDOWS\000001_.tmp:zpxpc -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\addgb32.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\addnh.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\apixs.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\apiyk32.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\appjq.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\atlza.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\audio.INI:lzbsro -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\audio.INI:rqqdwb -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\avrack.ini:gnbxkz -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\Blue Lace 16.bmp:pzroei -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\Blue Lace 16.bmp:sooxdf -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\bootstat.dat:esmxmr -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\bootstat.dat:opktbx -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\clock.avi:kpgdxp -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\Coffee Bean.bmp:cjtntw -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\Coffee Bean.bmp:hpcydi -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\crsf32.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\cryv.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\FeatherTexture.bmp:auecwd -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\Greenstone.bmp:wzdaju -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\iis6.log:lwpnsy -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\javatx.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\kedlw.txt:hbgtfo -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\kedlw.txt:vxwyvw -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\msdfmap.ini:kleytt -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\msdfmap.ini:nyomxg -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\mshp.dll -> TrojanDownloader.WinShow.u : Cleaned with backup
C:\WINDOWS\msln32.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\Netscape.ico:cmodwe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\netwn.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\ntgp32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\patches.hsb:qxutms -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\Q814995.log:xizmb -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\setupapi.log.0.old:kedlwd -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\apilr.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\system32\apivv32.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\system32\crto32.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\system32\iepe32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\javaak32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\mfcgu.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\system32\mfchi.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\system32\mfckj32.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\system32\mspe.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\system32\mszd.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\system32\netwg32.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\system32\netzg32.exe -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\system32\sysxk.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\system32\winqd32.dll -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\system32\wppp.html -> Spyware.PSGuard : Cleaned with backup
C:\WINDOWS\sysvy32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\vb.ini:vxgetp -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\Winamp1.ico:znxdwo -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\WindowsUpdate.log:lzbjcg -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\winzb.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\_default.pif:camagt -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\_default.pif:jyyfdk -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\_default.pif:yxgsja -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\_default.pif:zhbhky -> Trojan.Agent.bi : Cleaned with backup


::Report End

[Trevuren]

• Download the following self-extracting file smitRem.exe and save the file to your DESKTOP.
  • Double click the Smitrem.exe icon on your Desktop.
  • Then click Run>Start and a Smitrem folder will apear on your desktop also.
• REBOOT your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
• Open the smitRem folder
  • Double click the RunThis.bat file to start the tool.
  • Follow the prompts on screen.
  • Wait for the tool to complete and disk cleanup to finish.
  • It will produce a log called smitfiles.txt log
• REBOOT your system into Normal Mode
  
  
• Post the contents of the smitfiles.txt log into this thread.

Regards,

Trevuren

[peatlander]

Followed your instructions but couldn't locate smitfiles.txt log. Only found something called shudder.txt...not sure if that is relevant but I've pasted it below. Please advise.

peatlander

Testing presence of HKEY_LOCAL_MACHINE\SOFTWARE\ShudderLTD ---------


! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SOFTWARE\ShudderLTD

HKEY_LOCAL_MACHINE\SOFTWARE\ShudderLTD\PSGuard

Deleting ShudderLTD ----------


Checking if HKEY_LOCAL_MACHINE\SOFTWARE\ShudderLTD is still present ------

Deleting leftovers in registry ------

leftovers deleted!

[Trevuren]

It's looking better.

Please run Norton again and post a log of its findings, please


Regards,


Trevuren

[peatlander]

Hello again. Ran Norton again but not sure how to post a log of the scan i did. Basically it detected 1 threat (wininet.old infected with desktophijack) and fixed it. If I need to give you more information please let me know. You've been a great help so far.

peatlander

[Trevuren]

Please run Norton again and submit exactly the same type of report that you just did. Also, please informme if your system is showing any signs of the presence of malware.

Regards,

Trevuren

[Trevuren]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.