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I need help [RESOLVED]


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#1
lawie024

lawie024

    New Member

  • Member
  • Pip
  • 4 posts
i would need some help to clean my system.I'm having some problem with msn messenger. When i'm talking to someone,a message coming from nowhere about a way to know who is blocking me appears.



Logfile of HijackThis v1.99.1
Scan saved at 00:04:34, on 25/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr-ca\msnappau.exe
C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\PROGRA~1\FICHIE~1\ADAPTE~1\CreateCD\CREATE~1.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\WINDOWS\Mixer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Block Checker\block-checker.exe
C:\program files\MétéoMédia\MétéoIMédia\WeatherEye.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\VeriSign\NAVI\naviagent.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\NetAssistant\bin\mpbtn.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSCNo.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.qcfflrqwh...TgVo/hwr8EQ.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sympatico.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sympatico.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fourni par Service Internet Sympatico
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0D5AE08E-3F23-9FFE-939A-5F9B269ACCDA} - C:\DOCUME~1\YOLAND~1\APPLIC~1\OOZEHE~1\Dvd Amen.exe
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: System Process - {C2EEB4FA-B6D6-41b9-9CFA-ABA87F862BCB} - C:\WINDOWS\system32\navshext.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Sympatico] D:\Sympatico.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [startkey] C:\WINDOWS\system32\server.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr-ca\msnappau.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe" -l
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [does scr pop blah] C:\Documents and Settings\All Users\Application Data\bashwavedoesscr\htmthunk.exe
O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\FICHIE~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Hole Warn Mail Close] C:\Documents and Settings\All Users\Application Data\Bits Tick Hole Warn\WindowDownload.exe
O4 - HKLM\..\Run: [BlockChecker] C:\Program Files\Block Checker\block-checker.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MétéoIMédia] C:\program files\MétéoMédia\MétéoIMédia\WeatherEye
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [Face Sixth] C:\DOCUME~1\YOLAND~1\APPLIC~1\BALLNO~1\DentPlatform.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Démarrage d'Office.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Recherche accélérée.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Assistant Internet.lnk = C:\Program Files\NetAssistant\bin\matcli.exe
O4 - Global Startup: Démarrage Quicken.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Mémento Quicken.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O9 - Extra button: Aide i-Nav - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-...pport/index.jsp (file missing)
O9 - Extra 'Tools' menuitem: Aide i-Nav - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-...pport/index.jsp (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sympatico.ca
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by12fd.bay12....es/MsnPUpld.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.fr.msn...ls/DigWebX2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120268847453
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {820B7726-4150-4ECA-A03B-1D9225C3AFDE} (GlobeInstallerX Control) - http://gec3.globeeco...beinstaller.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://fr.ca.encarta...al/MSSurVid.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{480EC284-A75D-4DAC-834D-70AA26898FD9}: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{480EC284-A75D-4DAC-834D-70AA26898FD9}: NameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{891DA9F0-C5C6-42C8-941F-F2810C617CDB}: NameServer = 206.47.244.134 198.235.216.111
O20 - AppInit_DLLs: MsgPlusLoader.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: VeriSign Updater (navi) - VeriSign, Inc. - C:\Program Files\VeriSign\NAVI\naviagent.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
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#2
Kat

Kat

    Retired

  • Retired Staff
  • 19,711 posts
  • MVP
First, you must uninstall Messenger Plus. You have a LOP infection, that is known to come with Msgr Plus. MessengerPlus3's sponsor software is C2Media. It is installed when user's don't read the EULA ( End User Licensing Agreement), you know all those words that pop up that you have to click "I ACCEPT" to. If you don't uninstall it until we are through, your infection will not be cleaned up!
If you wish to re-install MessengerPlus3 when we are finished cleaning you up, you need to
Make sure you click "I refuse, do not install the sponsor program".


After you uninstall MessengerPlus, please make a reply here with a new HijackThis log, and I will help you finish cleaning up your system. :tazz:
  • 0

#3
lawie024

lawie024

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Thanks a Lot Kat for your Help! The problem I had with msn is gone! Here is a fresh hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 19:25:19, on 25/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\VeriSign\NAVI\naviagent.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr-ca\msnappau.exe
C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\PROGRA~1\FICHIE~1\ADAPTE~1\CreateCD\CREATE~1.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\WINDOWS\Mixer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\program files\MétéoMédia\MétéoIMédia\WeatherEye.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\NetAssistant\bin\mpbtn.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSCNo.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\GameSpy Arcade\ArcadePatch201_202.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.kvxvcaqry...D/3Onwpr1P.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sympatico.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sympatico.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fourni par Service Internet Sympatico
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: System Process - {C2EEB4FA-B6D6-41b9-9CFA-ABA87F862BCB} - C:\WINDOWS\system32\navshext.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Sympatico] D:\Sympatico.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [startkey] C:\WINDOWS\system32\server.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr-ca\msnappau.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe" -l
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [does scr pop blah] C:\Documents and Settings\All Users\Application Data\bashwavedoesscr\htmthunk.exe
O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\FICHIE~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [BlockChecker] C:\Program Files\Block Checker\block-checker.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MétéoIMédia] C:\program files\MétéoMédia\MétéoIMédia\WeatherEye
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Démarrage d'Office.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Recherche accélérée.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Assistant Internet.lnk = C:\Program Files\NetAssistant\bin\matcli.exe
O4 - Global Startup: Démarrage Quicken.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Mémento Quicken.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Aide i-Nav - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-...pport/index.jsp (file missing)
O9 - Extra 'Tools' menuitem: Aide i-Nav - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-...pport/index.jsp (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sympatico.ca
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by12fd.bay12....es/MsnPUpld.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.fr.msn...ls/DigWebX2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120268847453
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {820B7726-4150-4ECA-A03B-1D9225C3AFDE} (GlobeInstallerX Control) - http://gec3.globeeco...beinstaller.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://fr.ca.encarta...al/MSSurVid.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{480EC284-A75D-4DAC-834D-70AA26898FD9}: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{480EC284-A75D-4DAC-834D-70AA26898FD9}: NameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{891DA9F0-C5C6-42C8-941F-F2810C617CDB}: NameServer = 206.47.244.134 198.235.216.111
O20 - AppInit_DLLs: MsgPlusLoader.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: VeriSign Updater (navi) - VeriSign, Inc. - C:\Program Files\VeriSign\NAVI\naviagent.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
  • 0

#4
lawie024

lawie024

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sorry,i've made a mistake and created an other topic =S
  • 0

#5
Kat

Kat

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  • MVP

sorry,i've made a mistake and created an other topic =S

View Post


:tazz: Don't worry, it happens a lot. Good thing for you I have access to merge them together! :) I'm taking a look at the log, will post back in a few minutes.
  • 0

#6
Kat

Kat

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  • 19,711 posts
  • MVP
Excellent! :tazz: Let's get you cleaned up shall we?

1. Download Blockrem from HERE
  • Unzip it to its own folder on your desktop.
  • Boot your computer to safe mode by rebooting and tapping the F8 button repeatedly until it brings up a boot menu.
    From that menu, select Safe Mode by using the arrow keys to highlight it then pressing enter.
  • Once in safe mode open the Blockrem folder on your desktop and double-click blockrem.bat (this is the file with the gear icon) to run it.
  • Once it is running please follow the onscreen instructions.
  • Reboot
2. Open HijackThis and scan for a log. Place a check next to only the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.kvxvcaqry...D/3Onwpr1P.html

O2 - BHO: System Process - {C2EEB4FA-B6D6-41b9-9CFA-ABA87F862BCB} - C:\WINDOWS\system32\navshext.dll

O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [does scr pop blah] C:\Documents and Settings\All Users\Application Data\bashwavedoesscr\htmthunk.exe
O4 - HKLM\..\Run: [BlockChecker] C:\Program Files\Block Checker\block-checker.exe


Make sure ALL other windows and programs are closed, and click the "Fix Selected" button.

3. Reboot into Safe Mode by continually tapping the F8 key as the computer begins to boot, then use your arrow keys to highlight Safe Mode and hit enter.

4. Find the following files, and delete them if present:
C:\WINDOWS\system32\navshext.dll
C:\Documents and Settings\All Users\Application Data\bashwavedoesscr\htmthunk.exe


5. Reboot normally, and post a fresh HJT log here for review. :)
  • 0

#7
lawie024

lawie024

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When I ran blockrem a message told me this :
le chemin dacces spécifier est introuvable
le fichier dacces est introuvable
impossible de trouver C:\windows\system32\ccapp.exe
impossible de trouver C:\windows\system32\havshext.dll
impossible de trouver C:\windows\system32\ustart.exe
impossible de trouver C:\windows\system32\~ustart.exe

(my computer is actually French. «Impossible de trouver » means could not find..)

O2 - BHO: System Process - {C2EEB4FA-B6D6-41b9-9CFA-ABA87F862BCB} - C:\WINDOWS\system32\navshext.dll
And
O4 - HKLM\..\Run: [BlockChecker] C:\Program Files\Block Checker\block-checker.exe
Was not is the log anymore

Here is a new hijack this log




Logfile of HijackThis v1.99.1
Scan saved at 14:07:08, on 28/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr-ca\msnappau.exe
C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe
C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\PROGRA~1\FICHIE~1\ADAPTE~1\CreateCD\CREATE~1.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\WINDOWS\Mixer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\program files\MétéoMédia\MétéoIMédia\WeatherEye.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\VeriSign\NAVI\naviagent.exe
C:\Program Files\NetAssistant\bin\mpbtn.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSCNo.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sympatico.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sympatico.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fourni par Service Internet Sympatico
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;;localhost;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Sympatico] D:\Sympatico.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [startkey] C:\WINDOWS\system32\server.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr-ca\msnappau.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\Sympatico Consumer\IPClient.exe" -l
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\FICHIE~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MétéoIMédia] C:\program files\MétéoMédia\MétéoIMédia\WeatherEye
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Démarrage d'Office.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Recherche accélérée.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Assistant Internet.lnk = C:\Program Files\NetAssistant\bin\matcli.exe
O4 - Global Startup: Démarrage Quicken.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Mémento Quicken.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: Aide i-Nav - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-...pport/index.jsp (file missing)
O9 - Extra 'Tools' menuitem: Aide i-Nav - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-...pport/index.jsp (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sympatico.ca
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by12fd.bay12....es/MsnPUpld.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.fr.msn...ls/DigWebX2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120268847453
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {820B7726-4150-4ECA-A03B-1D9225C3AFDE} (GlobeInstallerX Control) - http://gec3.globeeco...beinstaller.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://fr.ca.encarta...al/MSSurVid.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{480EC284-A75D-4DAC-834D-70AA26898FD9}: Domain = sympatico.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{480EC284-A75D-4DAC-834D-70AA26898FD9}: NameServer = 192.168.2.1
O20 - AppInit_DLLs: MsgPlusLoader.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: VeriSign Updater (navi) - VeriSign, Inc. - C:\Program Files\VeriSign\NAVI\naviagent.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
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#8
Kat

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That's a clean log! :) :tazz: How is everything running now? Any more problems??


Congratulations! Your log is now clean! :)

Here are some items that you will want to add to your to-do list:

These are some tips to reduce the potential for Spyware/Adware/Virus infection in the future:
I would strongly recommend reviewing and installing the following applications if you dont currently have them running on your system:

Use Anti-Virus Software
It is very important that your computer has Anti-Virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online and stand-alone Anti-Virus programs:
Virus, Spyware, and Malware Protection and Removal Resources

Update your AntiVirus Software
It is imperitive that you update your Anti-Virus software at least once a week (Even more if you wish). If you do not update your Anti-Virus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:
Understanding and Using Firewalls

Spyware/Adware Detection and Removal Programs:
Understanding Spyware, Browser Hijackers, and DialersAd-Aware SEIf you suspect that you have spyware installed on your computer, here are instructions on how to setup and use Ad-Aware SE
How to use Ad-Aware SE to remove Spyware
[/list]Spybot S&DIf you suspect that you have spyware installed on your computer, here are instructions on how to setup and use Spybot S&D
How to use Spybot to remove Spyware
[/list]I strongly recommend using both of these programs to catch most spyware/adware

Prevention Programs:
  • SpywareBlaster -- SpywareBlaster will prevent spyware from being installed.
  • SpywareGuard -- SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad -- IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts File -- The MVPS Hosts File replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
  • Google Toolbar -- Get the free Google Toolbar to help stop pop up windows.
Other Necessary Programs:
  • A More Secure Browser
    Internet Explorer is not the most secure and best browser.
    There are safer and better alternatives available. I recommend using Firefox
Be sure to also keep up with Windows and IE updates.

Windows Security and Critical Updates
http://v4.windowsupdate.microsoft.com/en/default.asp

Internet Explorer Security and Critical Updates
http://www.microsoft.com/windows/ie/default.asp

And also see TonyKlein's good advice
So how did I get infected in the first place?

Update all these Programs Regularly:Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released. Follow this list and your potential for being infected again will reduce dramatically.

  • 0

#9
Kat

Kat

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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