[not confused]

When I bootup my notebook all the letters 'L' are missing, if I go into Norton AV 2005 and try and look at the activity log the machine blue screens and has a memory dump - every time. Have just done a scan with 'stinger' in safe mode with no results. ANY IDEAS

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by the way the notebook is running xp home sp2, NAV 2005, windows anti spyware, all progs have the latest updayes. I have just tried switching off some odd looking programs in MSCONFIG and it seems to have done the trick.

question: where did i get this C**P from ??

[not confused]

by the way the notebook is running xp home sp2, NAV 2005, windows anti spyware, all progs have the latest updayes. I have just tried switching off some odd looking programs in MSCONFIG and it seems to have done the trick.

question: where did i get this C**P from ??

[gerryf]

Right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose the SETTINGS button in the Startup And RECOVERY section, and uncheck AUTOMATICALLY RESTART

Now reboot. This will result in the BSOD error (rather than restart)...report the STOP ERROR and any parameters.


I suspect video driver problem, but let's see

[not confused]

thanks for the reply, my main problem is the missing letters. After using 'xoftspy' i pick up some more spyware. It's funny because lent my notebbook to my nephew with my wireless pcmcia card and it all started there. I am going to back up and reformat as a last resort.