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PSGuard has hijacked my desktop [resolved]


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#1
reject_dork_1504

reject_dork_1504

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Hey people!
I come to you in desperation. I have no idea how to fix my friggin desktop. :) I think it's still hijacked by PSGuard. It used to say WARNING YOUR COMPUTER MAY BE INFECTED really big on my desktop, but now after running Spyware Doctor it's just plain black. I can't do anything about my background in Control Panel because the Desktop tab isn't there anymore! :) PLEASE help me! :)
Here is my Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 12:36:49 PM, on 8/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\PROGRA~1\VISION~2\ONETOU~2.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Allen\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.compaq.com...DT/0409/bl7.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CableONE.Net
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Desksite CMA] C:\Program Files\desksite\bin\cma.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~2\ONETOU~2.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://help.cableone.net
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...up1.0.0.8-2.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip....pGameLoader.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1123830637562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/...s/msnchat45.cab
O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - http://download.winf...nnerInstall.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe


Any help would be GREATLY appreciated :tazz:
Thank You Very Much
-Allen
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#2
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Welcome reject_dork_1504 to Geeks to Go!

Please disable Spyware Doctor, as it may interfere with the fix. To disable Spyware Doctor:
  • Click the Spyware Doctor icon in the System Tray.
  • Click Settings.
  • Click Startup Settings under Pick a Category.
  • Uncheck Run at Windows startup.
  • Click Apply and Exit Spyware Doctor
Once your log is clean you can re-enable Spyware Doctor.

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!



Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

***

Place a shortcut to Panda ActiveScan on your desktop.

***

Please download the trial version of ewido security suite.Install ewido security suite
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

Launch ewido, there should be an icon on your desktop double-click it.
The program will prompt you to update click the OK button

The program will now go to the main screen
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed, close Ewido for now.

***

If you have not already installed Ad-Aware SE 1.06, please download and install AdAware SE 1.06.
Check Here on how setup and use it - please make sure you update it first.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...up1.0.0.8-2.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab

O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - http://download.winf...nnerInstall.cab

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
Post me the contents of the smitfiles.txt log as you post back.

***

Open Ad-aware and do a full scan. Remove all it finds.

***

Now open Ewido Security Suite:* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop
Reboot your computer.

***

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

***

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan.
Save the report and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
  • 0

#3
reject_dork_1504

reject_dork_1504

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AWSOME! I have my desktop back! :) Thanx bro! :tazz: Everything looks normal to me... But that Panda Active Scan says that I still have spyware on here. :) Oh yeah, I also have a question about the whole Ad-Aware procedure. When you told me to open it, do a full scan, then Remove all it finds, did you want me to remove the Negligible Objects as well? I didn't know if I should or not because it said they weren't considered a threat. Well, here are the logs you asked for:
---------------------------------Hijack This Log---------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 12:00:20 PM, on 8/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\PROGRA~1\VISION~2\ONETOU~2.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\DOCUME~1\Allen\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.compaq.com...DT/0409/bl7.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CableONE.Net
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Desksite CMA] C:\Program Files\desksite\bin\cma.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~2\ONETOU~2.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://help.cableone.net
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip....pGameLoader.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1123830637562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/...s/msnchat45.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

----------------------------------Smitrem Log-----------------------------------------------

smitRem log file
version 2.3

by noahdfear

The current date is: Sun 08/28/2005
The current time is: 4:18:56.60

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ShudderLTD key present! Running LTDFix!

ShudderLTD key was successfully removed! :ph34r:


Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~

oleext.dll


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

CLEAN! :ph34r:

------------------------------------Ewido Log------------------------------------------------
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:42:10 AM, 8/28/2005
+ Report-Checksum: 36E4F509

+ Scan result:

C:\Documents and Settings\Allen\Cookies\allen@ad.yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Monica\Cookies\monica@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Monica\Cookies\monica@burstnet[2].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Monica\Cookies\monica@e-2dj6wfkiklazscq.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Monica\Cookies\monica@e-2dj6wfkocgc5ehp.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Monica\Cookies\monica@e-2dj6wfkycgd5maq.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Monica\Cookies\monica@e-2dj6wjk4wlazieq.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Monica\Cookies\monica@e-2dj6wjny-1sdzsd.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Monica\Cookies\monica@ehg-dig.hitbox[2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Monica\Cookies\monica@mysearch[2].txt -> Spyware.Cookie.Mysearch : Cleaned with backup
C:\Documents and Settings\Monica\Cookies\monica@www.burstnet[1].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Program Files\Common Files\rorurmtr\ausmfbfa\daultbbd.exe -> Adware.Gator : Cleaned with backup
C:\Program Files\Common Files\rorurmtr\rpnmdoneup\u[bleep]adma.exe -> Adware.Gator : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP112\A0055118.DLL -> TrojanDownloader.FunWeb.a : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055128.scr -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055130.DLL -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055132.SCR -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055133.DLL -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055134.EXE -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055136.DLL -> Spyware.Wesbar : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055137.DLL -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055138.DLL -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055139.DLL -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055140.DLL -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055141.DLL -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055152.DLL -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055153.dll -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055155.DLL -> Spyware.MyWebSearch : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055157.EXE -> Spyware.Wesbar : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065687.dll -> Adware.Gator : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065688.exe -> Adware.Gator : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065708.exe -> Adware.Gator : Cleaned with backup
C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065752.exe -> Trojan.Small.ev : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\miniclipGameLoader.dll -> TrojanDownloader.Small : Cleaned with backup
C:\WINDOWS\KB885835.log:iqjnz -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\KB890046.log:brcabr -> TrojanDownloader.Agent.bc : Cleaned with backup
C:\WINDOWS\KB891781.log:trnfvc -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\ntdtcsetup.log:ojwoke -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\ocmsn.log:gkoteo -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\OEWABLog.txt:gslkx -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\Santa Fe Stucco.bmp:mfvkzy -> Spyware.SearchPage : Cleaned with backup
C:\WINDOWS\system32\proxyspd.dll -> Adware.BetterInternet : Cleaned with backup


::Report End

----------------------------------Panda Active Scan Report--------------------------------
Incident Status Location

Possible Virus. No disinfected C:\Program Files\Common Files\Logitech\QCDriver\HPortal.dll
Adware:Adware/PurityScan No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP104\A0052000.exe
Adware:Adware/PurityScan No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP104\A0052001.exe
Adware:Adware/PurityScan No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP105\A0052988.dll
Adware:Adware/FunWeb No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055129.DLL
Adware:Adware/MyWebSearch No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055135.DLL
Adware:Adware/FunWeb No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055158.DLL
Adware:Adware/MyWebSearch No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP113\A0055159.DLL
Adware:Adware/FunWeb No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP124\A0057247.inf
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP125\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP126\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP127\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP128\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP129\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP130\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP131\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP132\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP133\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP134\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP135\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP136\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP137\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP138\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP139\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP140\snapshot\MFEX-1.DAT
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP145\A0057918.dll
Virus:W32/Smitfraud.E Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP150\A0057968.dll
Virus:Trj/Multidropper.YB Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP174\A0060381.exe
Adware:Adware/Gator No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065692.dll
Adware:Adware/Gator No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065693.dll
Adware:Adware/Gator No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065697.dll
Adware:Adware/Gator No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065698.dll
Adware:Adware/Gator No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065703.dll
Adware:Adware/Gator No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065704.dll
Adware:Adware/Gator No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0065707.exe
Adware:Adware/Gator No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0066786.exe
Adware:Adware/Gator No disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0066787.exe
Virus:Trj/Clicker.CP Disinfected C:\System Volume Information\_restore{E7B4C8DE-9EE6-42D2-8C2D-0237ADBAA694}\RP183\A0066788.dll
Virus:W32/Smitfraud.E Disinfected C:\WINDOWS\$NtUninstallKB896727-IE6SP1-20050719.165959$\wininet.dll
Adware:adware/gator No disinfected C:\WINDOWS\GatorHDPlugin.log
Adware:adware/wupd No disinfected C:\WINDOWS\system32\ide21201.vxd ----------------------------------------------------------------------------------------------

Again, thank you very much for your help. I really appreciate it. :)
-Allen
  • 0

#4
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
You can remove the Negligible Objects, no problem.

What Panda finds are mostly things in your system restore. We will created a fresh restore point when we are done.

Download the Killbox.
Unzip it to the desktop

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

C:\WINDOWS\GatorHDPlugin.log
C:\WINDOWS\system32\ide21201.vxd

For these file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.
Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

***

The HijackThis log looks clean. Weldone!


I can post you some tips for the future (including creating a fresh system restore point) and close the topic. Is that ok by you?
  • 0

#5
reject_dork_1504

reject_dork_1504

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Wow. You've been so much help. I cant thank you enough. And yes I would like to end the subject with some advice for keeping my computer clean-please and thank you- ( you've done enough for me already, I don't want to have to be bugging you with this same problem again :) ) Well, I thank you kindly for your time and wisdom. You've saved me and my family from some serious friggin stress. You ROCK, dude! :tazz:

-Allen
  • 0

#6
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
You're not bugging me now, you will not be bugging any of my collegues if you ever have the misfortune to get infected again. I'm happy we cleaned this computer.

-------

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Re-enable system restore with the instructions from the tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer always has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware – Download and install Ad-Aware. You should also scan your computer with this program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from your Computer

  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.
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