[klwink]

Symantic NAV 2005 scan shows a trojan horse infection on my laptop which wouldn't delete through the program. Symantec provides removal instructions as follows:

1. Disable System Restore (Windows Me/XP. Did that.

2. Update the virus definitions. Did that.

3. Run a full system scan and delete all the files detected. Note: If the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this run the scan in Safe mode. **

4. Delete any values added to the registry (after backing it up, of course).

5. Edit the Win.ini file.

6. Edit the System.ini file.

7. Clear the Temporary Internet Files folder.

**The problem: At step three, since the note applies to my situation, it was recommended that I boot into safe mode via Start/run/msconfig; at Boot.ini tab, check safeboot, click OK. (Should have stuck with the F8 method, but who knew?)

Now when I reboot the system, it comes up in safe mode but will not accept my password. I have tried every option under F8 and cannot get into my computer.

I have VPN settings from my work, as I telecommute two days a week, if that makes any difference. I'm totally not a network person and am completely frustrated and lost.

The trojan horse file path is: c:\Documents and Settings\My Name\Local Settings\Temporary Internet Files\Content.IE5\9WCVXHS9\proc[1].jar

Laptop is on a network (of two computers, one cable modem), connected by a router.

Is there some way to bypass the password so I can at least get into the system to change the msconfig back to normal boot? Maybe that wouldn't even help, but I don't know what to do.

Please help.

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Thanks, anyway. Got the problem solved.

[klwink]

Thanks, anyway. Got the problem solved.