[Ned Flanders]

My desktop background has this permanent image: Your system is Infected!
I have attempted using several spyware removal programs (Adaware, spyware Blaster) to no avail and have Pest Patrol active. Here is my hijack log.




Logfile of HijackThis v1.99.1
Scan saved at 2:49:03 PM, on 8/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\ARQUIV~1\Logitech\iTouch\iTouch.exe
C:\Arquivos de programas\Logitech\MouseWare\system\em_exec.exe
C:\Arquivos de programas\DriveCrypt\DcrServ.exe
C:\ARQUIV~1\PESTPA~1\PPMemCheck.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\ARQUIV~1\PESTPA~1\PPControl.exe
C:\Arquivos de programas\ewido-security suite\ewidoctrl.exe
C:\ARQUIV~1\PESTPA~1\CookiePatrol.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Arquivos de programas\DriveCrypt\DriveCrypt.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Arquivos de programas\Jetico\BestCrypt\BCResident.exe
C:\Arquivos de programas\Microsoft Office\Office10\msoffice.exe
C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE
C:\ARQUIV~1\Logitech\iTouch\kbdtray.exe
C:\Arquivos de programas\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\Admin\Desktop\AboutBuster5\AboutBuster.exe
C:\Documents and Settings\Admin\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\WINDOWS\System32\scpsssh2.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Arquivos de programas\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\arquivos de programas\google\googletoolbar2.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\ARQUIV~1\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [BCWipeTM Startup] "C:\Arquivos de programas\Jetico\BestCrypt\BCWipeTM.exe" startup
O4 - HKLM\..\Run: [PPMemCheck] C:\ARQUIV~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\ARQUIV~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\ARQUIV~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [Services Controller] C:\WINDOWS\system32\dllcache\services.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Internet Explorer] c:\Program Files\Internet Explorer\shttps\http.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [DriveCrypt Startup] C:\Arquivos de programas\DriveCrypt\DriveCrypt.exe /WS
O4 - Global Startup: BestCrypt Auto Open.lnk = C:\Arquivos de programas\Jetico\BestCrypt\BestCrypt.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Google Search - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - H:\ICQLite\ICQLite.exe (file missing)
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - H:\ICQLite\ICQLite.exe (file missing)
O12 - Plugin for .mov: C:\Arquivos de programas\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .PDF: C:\Arquivos de programas\Internet Explorer\PLUGINS\nppdf32.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsof...ss/allinone.asp
O16 - DPF: {2E3C3651-B19C-4DD9-A979-901EC3E930AF} (ssh2 Class) - https://wwwss.brades...k1/scpsssh2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117759800437
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{56005406-C858-4C9A-A24F-70062676B8E1}: NameServer = 200.149.55.149 200.165.132.155
O20 - AppInit_DLLs: hplun.dll
O20 - Winlogon Notify: tcpG4T - C:\WINDOWS\SYSTEM32\tcpG4T.dll
O21 - SSODL: DVD X Rescue - {A55F27F2-4D73-2FC8-B381-A550DB198956} - c:\arquiv~1\dvdxre~1\wdpzhp5.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Arquivos de programas\Arquivos comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: DriveCrypt Service (DriveCryptService) - Unknown owner - C:\Arquivos de programas\DriveCrypt\DcrServ.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Arquivos de programas\ewido-security suite\ewidoctrl.exe
O23 - Service: Loading Outpost Connections (KDE) - Unknown owner - C:\WINDOWS\System32\cmdtel.exe (file missing)


Thanks for your help!

Ned

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Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Click on Start ---> Run. Type Services.msc and hit enter. Locate the item - Loading Outpost Connections. Right click on it and then click on properties. In the Startup Type choose the option Disable. Close the window.



Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Now scan with HJT and place a checkmark next to each of the following items, then click FIX CHECKED:
===================================================
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\WINDOWS\System32\scpsssh2.dll
O4 - HKLM\..\Run: [Services Controller] C:\WINDOWS\system32\dllcache\services.exe
O4 - HKLM\..\Run: [Internet Explorer] c:\Program Files\Internet Explorer\shttps\http.exe
===================================================

Close HiJackThis.

Delete the files -
C:\WINDOWS\System32\scpsssh2.dll
c:\Program Files\Internet Explorer\shttps\http.exe
C:\WINDOWS\System32\cmdtel.exe

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Open Ad-aware and do a full scan. Remove all it finds.


Run Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.
• You will need to step through the process of cleaning files one-by-one.
• If ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now.
• When the scan is finished, click the Save report button at the bottom of the screen.
• Save the report to your desktop

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Run Hijack This. Click on config ---> Misc Tools ---> Delete an NT Service. Type in KDE and hit enter.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let us know if any problems persist.

[tampabelle]

Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Click on Start ---> Run. Type Services.msc and hit enter. Locate the item - Loading Outpost Connections. Right click on it and then click on properties. In the Startup Type choose the option Disable. Close the window.



Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Now scan with HJT and place a checkmark next to each of the following items, then click FIX CHECKED:
===================================================
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\WINDOWS\System32\scpsssh2.dll
O4 - HKLM\..\Run: [Services Controller] C:\WINDOWS\system32\dllcache\services.exe
O4 - HKLM\..\Run: [Internet Explorer] c:\Program Files\Internet Explorer\shttps\http.exe
===================================================

Close HiJackThis.

Delete the files -
C:\WINDOWS\System32\scpsssh2.dll
c:\Program Files\Internet Explorer\shttps\http.exe
C:\WINDOWS\System32\cmdtel.exe

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Open Ad-aware and do a full scan. Remove all it finds.


Run Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.
• You will need to step through the process of cleaning files one-by-one.
• If ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now.
• When the scan is finished, click the Save report button at the bottom of the screen.
• Save the report to your desktop

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Run Hijack This. Click on config ---> Misc Tools ---> Delete an NT Service. Type in KDE and hit enter.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let us know if any problems persist.

[Ned Flanders]

Great! Thanks... everything is back to normal... and I did a system restore, just in case for next time

[tampabelle]

Why did you do a system restore ????


Can you post the logs I requested ????

[tampabelle]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.