The first thing that happens is that upon start up I always get a screen saying that Windows was shut down improperly and it gives me a number of options...I believe 3 "safemode" options (safemode, safemode w/ networking, and safemode with command prompt)...if I select any of these options, my computer starts listing all of these different driver files and then it stops suddenly, pauses for about 2 seconds, there is a brief blue screen with white writing that is so brief that I can't read it (I tried taking a picture with my digital camera and from what I can make out, it's saying that there is either a hardware or software problem but that windows was shut down before any damage could be done). On the same screen where the samemode options are are some other options including one to start Windows normally or to start using the last settings that worked...selecting either of these options ultimately ends with a flash of the blue screen before the computer ultimately tries to restart again...this loop goes on and on until the computer is unplugged. My first attempt to remedy this problem was to unplug the computer for 5 minutes and to fire it up again....didn't help. A friend told me to remove my memory chips and to reboot both with them in place and with them removed. Neither thing helped. My Windows XP Home Edition came pre-installed and less than a year ago I moved from Houston, TX to Southern California so I have NO IDEA where my XP back-up or start up disk is. So now my question is this...if I go out and buy a copy of XP and start-up using the CD will I still have access to my hard drive and all of the information on it? Please tell me that my information on my hard drive isn't lost...I would have rather just dealt with the adware than this...
HELP ME PLEASE!!!
Thanks!
ChrisMack2