[tompoy]

I have two issues that may or may not be related but they seemed to occur at the same time

I am unable to use my SBC email. I can address, forward, type in the subject and attach and send but I am unable to actually type in the text body. I have spent hours, I mean hours on the phone w/ SBC support to no avail.

Additionally I have the Aurara ABI Network virus that I can't get rid of.

I have followed all your instructions and I am at the point of posting the Hijack this log for your review.

ANYY help will be appreciated!! Thanxx in advance.

Tom


Logfile of HijackThis v1.99.1
Scan saved at 8:14:09 AM, on 9/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\System32\aeofvl.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\TWAIN_32\ScanWiz5\SDII.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {00F1D395-4744-40f0-A611-980F61AE2C59} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\WINDOWS\TWAIN_32\ScanWiz5\SDII.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {5A636C23-223E-442C-8F07-02F0B33C1A8F} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {5A636C23-223E-442C-8F07-02F0B33C1A8F} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {A098BDFC-EB33-49D3-86D3-0A16722B9CCC} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {A098BDFC-EB33-49D3-86D3-0A16722B9CCC} - (no file) (HKCU)
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll' missing
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 67.19.185.246
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} (XMirage Control) - http://www.myfamily..../Install_UE.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1104716235734
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcopho...ostcoUpload.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.del...t/TLIEFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www.webmap.ni...s/ACGM/Acgm.cab
O16 - DPF: {F9043C85-F6F2-101A-A3C9-08002B2F49FB} (Microsoft Common Dialog Control, version 6.0) - http://activex.micro...b5/comdlg32.cab
O18 - Filter hijack: application/octet-stream - {6585E5B4-4D2A-4A1D-A219-4102C64BA999} - (no file)
O20 - AppInit_DLLs: 8e9dtc94ms8w3n.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

[Advertisements]

Hello and welcome!

Let's start with this..

First, please RIGHT-CLICK HERE and Save As (in IE it's "Save Target As") in order to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf and select: Install (no need to restart)

After that..

Download the latest version of Ad-Aware from HERE (if you already have Ad-Aware installed, make sure that it is the latest version 1.0.6 and always go online and update it before you run it).

If it's NOT the version 1.0.6, can you then uninstall your current version/delete folder: C:\Program Files\Lavasoft & empty recycle bin. Finally install the latest version.

Download Lavasoft's VX2 Cleaner plug-in HERE

• Install the VX2 Cleaner
• Start Ad-Aware SE
• Go to "Plug-ins"
• Select the VX2 Cleaner plug-in and click "Run Tool" (Before running the VX2 Cleaner, make sure other anti-virus or anti-spyware applications are closed.)
• Click "OK" when asked if you want to execute this tool.
• If your computer isn't infected, click "Close".

If your computer is infected;

• Select "Clean"
• Reboot your system.
• Scan your computer with Ad-Aware:
  
  Set up the Configurations as follows:
  • Click the Gear wheel at the top of the Ad-Aware window
  • Click General > Safety & Settings: Check (Green) all three.
  • Click Tweak > Cleaning Engine > UNcheck "Always try to unload modules before deletion".
  3. Click on "Proceed"
  4. Click on "Scan Now"
  5. Deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.
  6. Select "Search for low-risk threats"
  7. Run the scanner using the Full Scan (Perform full system scan) mode.
  8. When the scan has completed, select Next.
  9. In the Scanning Results window, select the "Scan Summary" tab.
  10. Check the box next to every "target family" for removal.
  11. Click "Next", Click "OK".
  
  
• Reboot your computer again
• Run a second scan (With Ad-aware & VX2 Cleaner) to make sure the files have been removed from your computer

Once finished, please post a fresh HiJackThis log.

- Rawe

[Rawe]

Hello and welcome!

Let's start with this..

First, please RIGHT-CLICK HERE and Save As (in IE it's "Save Target As") in order to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf and select: Install (no need to restart)

After that..

Download the latest version of Ad-Aware from HERE (if you already have Ad-Aware installed, make sure that it is the latest version 1.0.6 and always go online and update it before you run it).

If it's NOT the version 1.0.6, can you then uninstall your current version/delete folder: C:\Program Files\Lavasoft & empty recycle bin. Finally install the latest version.

Download Lavasoft's VX2 Cleaner plug-in HERE

• Install the VX2 Cleaner
• Start Ad-Aware SE
• Go to "Plug-ins"
• Select the VX2 Cleaner plug-in and click "Run Tool" (Before running the VX2 Cleaner, make sure other anti-virus or anti-spyware applications are closed.)
• Click "OK" when asked if you want to execute this tool.
• If your computer isn't infected, click "Close".

If your computer is infected;

• Select "Clean"
• Reboot your system.
• Scan your computer with Ad-Aware:
  
  Set up the Configurations as follows:
  • Click the Gear wheel at the top of the Ad-Aware window
  • Click General > Safety & Settings: Check (Green) all three.
  • Click Tweak > Cleaning Engine > UNcheck "Always try to unload modules before deletion".
  3. Click on "Proceed"
  4. Click on "Scan Now"
  5. Deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.
  6. Select "Search for low-risk threats"
  7. Run the scanner using the Full Scan (Perform full system scan) mode.
  8. When the scan has completed, select Next.
  9. In the Scanning Results window, select the "Scan Summary" tab.
  10. Check the box next to every "target family" for removal.
  11. Click "Next", Click "OK".
  
  
• Reboot your computer again
• Run a second scan (With Ad-aware & VX2 Cleaner) to make sure the files have been removed from your computer

Once finished, please post a fresh HiJackThis log.

- Rawe

[tompoy]

OK ... Did everything on the list. It looks OK but I need your trained eye

New log below.

I still can't write in the body of an email.

Any ideas's?

Logfile of HijackThis v1.99.1
Scan saved at 10:18:02 AM, on 9/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\TWAIN_32\ScanWiz5\SDII.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\HijackThis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00F1D395-4744-40f0-A611-980F61AE2C59} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\WINDOWS\TWAIN_32\ScanWiz5\SDII.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {5A636C23-223E-442C-8F07-02F0B33C1A8F} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {5A636C23-223E-442C-8F07-02F0B33C1A8F} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {A098BDFC-EB33-49D3-86D3-0A16722B9CCC} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {A098BDFC-EB33-49D3-86D3-0A16722B9CCC} - (no file) (HKCU)
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll' missing
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} (XMirage Control) - http://www.myfamily..../Install_UE.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1104716235734
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcopho...ostcoUpload.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.del...t/TLIEFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www.webmap.ni...s/ACGM/Acgm.cab
O16 - DPF: {F9043C85-F6F2-101A-A3C9-08002B2F49FB} (Microsoft Common Dialog Control, version 6.0) - http://activex.micro...b5/comdlg32.cab
O18 - Filter hijack: application/octet-stream - {6585E5B4-4D2A-4A1D-A219-4102C64BA999} - (no file)
O20 - AppInit_DLLs: 8e9dtc94ms8w3n.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

[Rawe]

Nope.. Not clean yet.

Before continuing, we need to do this..

First, download LSPfix.exe to a convenient location. Do NOT run this program. This is only to be used if you lose Internet Access after removing NewDotNet.

To Get rid of NewDotNet, go to:

Start > Control Panel > Add or Remove Programs and remove the following:

New.Net Applications or New.Net Domains (anything that says New.Net)

If it is not there, go here and follow Procedure 4; NewDotNet Removal Procedure 4.

After the uninstallation, remember to delete this folder: C:\Program Files\NewDotNet\ (Or might be named New.Net)

In the event that you lose Internet access after removing New.Net, please double-click LSPFix.exe that you downloaded earlier. You will see 2 panels. If there is any file listed in the "Remove" panel on the right-side, leave it as is and just click "Finish>>" then reboot your computer and you should now have access to the Internet. If nothing is listed under the "Remove Panel", do NOT do anything - just close the program. You will need to use another computer to come back here for further instructions on what to do.

Then post me a fresh HiJackThis log once done.

Edited by Rawe, 01 September 2005 - 11:15 AM.

[tompoy]

Logfile of HijackThis v1.99.1
Scan saved at 7:45:14 AM, on 9/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\devldr32.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\TWAIN_32\ScanWiz5\SDII.exe
C:\Program Files\HijackThis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00F1D395-4744-40f0-A611-980F61AE2C59} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\WINDOWS\TWAIN_32\ScanWiz5\SDII.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {5A636C23-223E-442C-8F07-02F0B33C1A8F} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {5A636C23-223E-442C-8F07-02F0B33C1A8F} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {A098BDFC-EB33-49D3-86D3-0A16722B9CCC} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {A098BDFC-EB33-49D3-86D3-0A16722B9CCC} - (no file) (HKCU)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} (XMirage Control) - http://www.myfamily..../Install_UE.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1104716235734
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcopho...ostcoUpload.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.del...t/TLIEFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www.webmap.ni...s/ACGM/Acgm.cab
O16 - DPF: {F9043C85-F6F2-101A-A3C9-08002B2F49FB} (Microsoft Common Dialog Control, version 6.0) - http://activex.micro...b5/comdlg32.cab
O18 - Filter hijack: application/octet-stream - {6585E5B4-4D2A-4A1D-A219-4102C64BA999} - (no file)
O20 - AppInit_DLLs: 8e9dtc94ms8w3n.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

[Rawe]

Ok.. Then:

Run a scan with HiJackThis and check the following objects for removal:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00F1D395-4744-40f0-A611-980F61AE2C59} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O9 - Extra button: Microsoft AntiSpyware helper - {5A636C23-223E-442C-8F07-02F0B33C1A8F} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {5A636C23-223E-442C-8F07-02F0B33C1A8F} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {A098BDFC-EB33-49D3-86D3-0A16722B9CCC} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {A098BDFC-EB33-49D3-86D3-0A16722B9CCC} - (no file) (HKCU)
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O18 - Filter hijack: application/octet-stream - {6585E5B4-4D2A-4A1D-A219-4102C64BA999} - (no file)
O20 - AppInit_DLLs: 8e9dtc94ms8w3n.dll

Make sure they are checked, close ALL open windows except for HiJackThis and hit FIX CHECKED.

Reboot.

Run the following online scan and post the results here in a reply:

Panda Activescan

Post a fresh HiJackThis log as well.

[tompoy]

OK!!! I think we're making excellent progress!!! You guyz are the best!!!
Here's my latest log per your request.

I had to do the last set of instructructions twice because I noticed O18 wasn't gone ... it is now.

I also checked my email ... I am now able to write in the body of the email.

One lingering problem (unless you spot others) ... when I log onto the internet I get a semi blank screen ... it has the toolsbars ; across the top of the screen it says about:blank - Microsoft Internet Explorer.

I then have to click on an SBC icon which takes me to the correct and active page. That page says SBC Yahoo! DSL - Microsoft Internet Explorer. ????

Logfile of HijackThis v1.99.1
Scan saved at 9:38:34 AM, on 9/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\TWAIN_32\ScanWiz5\SDII.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\HijackThis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\WINDOWS\TWAIN_32\ScanWiz5\SDII.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} (XMirage Control) - http://www.myfamily..../Install_UE.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1104716235734
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcopho...ostcoUpload.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.del...t/TLIEFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www.webmap.ni...s/ACGM/Acgm.cab
O16 - DPF: {F9043C85-F6F2-101A-A3C9-08002B2F49FB} (Microsoft Common Dialog Control, version 6.0) - http://activex.micro...b5/comdlg32.cab
O18 - Filter hijack: application/octet-stream - {6585E5B4-4D2A-4A1D-A219-4102C64BA999} - (no file)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

[Rawe]

You have the About:Blank hijack.
Not too bad to take care of..

First, run a scan with HiJackThis and check this object for removal:

O18 - Filter hijack: application/octet-stream - {6585E5B4-4D2A-4A1D-A219-4102C64BA999} - (no file)

Then click FIX CHECKED.

Next:

Please download WebRoot SpySweeper from HERE (It's a 2 week trial):

• Click the Free Trial link on the right - next to "SpySweeper for Home Computers" to download the program.
• Double-click the file to install it as follows:
  • Click "Next", read the agreement, Click "Next"
  • Choose "Custom" click "Next".
  • Leave the default installation directoy as it is, then click "Next".
  • UNcheck "Run SpySweeper at Windows Startup" and "Add Sweep for Spyware to Windows Explorer Context Menu". Click "Next".
  • On the following screen you can leave the e-mail address field blank, if you wish. Click "Next".
  • Finally, click "Install"
• Once the program is installed, it will open.
• It will prompt you to update to the latest definitions, click Yes.
  Disable SpySweeper Shields
  • Click Shields on the left.
  • Click Internet Explorer and uncheck all items.
  • Click Windows System and uncheck all items.
  • Click Startup Programs and uncheck all items.
• Once the definitions are installed and shields disabled, click Sweep Now on the left side.
• Click the Start button.
• When it's done scanning, click the Next button.
• Make sure everything has a check next to it, then click the Next button.
• It will remove all of the items found.
• Click Session Log in the upper right corner, copy everything in that window.
• Click the Summary tab and click Finish.
• Paste the contents of the session log you copied into your next reply.

[tompoy]

Here ya go.
Abetterinternet showed up.
Thanxx




********
10:16 AM: |··· Start of Session, Friday, September 02, 2005 ···|
10:16 AM: Spy Sweeper started
10:16 AM: Sweep initiated using definitions version 524
10:16 AM: Starting Memory Sweep
10:18 AM: Memory Sweep Complete, Elapsed Time: 00:01:44
10:18 AM: Starting Registry Sweep
10:18 AM: Found Adware: drsnsrch.com hijack
10:18 AM: HKU\WRSS_Profile_S-1-5-21-2745678790-3134616843-1333191943-1007\software\microsoft\search assistant\ || defaultsearchurl (ID = 128205)
10:18 AM: HKU\WRSS_Profile_S-1-5-21-2745678790-3134616843-1333191943-1007\software\microsoft\internet explorer\main\ || search bar (ID = 128206)
10:18 AM: HKU\WRSS_Profile_S-1-5-21-2745678790-3134616843-1333191943-1007\software\microsoft\internet explorer\main\ || search page (ID = 128207)
10:18 AM: HKU\WRSS_Profile_S-1-5-21-2745678790-3134616843-1333191943-1007\software\microsoft\internet explorer\searchurl\ (3 subtraces) (ID = 128212)
10:18 AM: Found Adware: abetterinternet
10:18 AM: HKU\WRSS_Profile_S-1-5-21-2745678790-3134616843-1333191943-1007\software\aurora\ (27 subtraces) (ID = 360174)
10:18 AM: HKU\WRSS_Profile_S-1-5-21-2745678790-3134616843-1333191943-1008\software\aurora\ (25 subtraces) (ID = 360174)
10:18 AM: Registry Sweep Complete, Elapsed Time:00:00:09
10:18 AM: Starting Cookie Sweep
10:18 AM: Cookie Sweep Complete, Elapsed Time: 00:00:00
10:18 AM: Starting File Sweep
10:21 AM: File Sweep Complete, Elapsed Time: 00:02:53
10:21 AM: Full Sweep has completed. Elapsed time 00:04:50
10:21 AM: Traces Found: 61
10:26 AM: Removal process initiated
10:26 AM: Quarantining All Traces: drsnsrch.com hijack
10:26 AM: Quarantining All Traces: abetterinternet
10:26 AM: Removal process completed. Elapsed time 00:00:00
********

[Rawe]

Please go to the TrendMicro website HERE

• Click Check my PC now
• On the next page it will verify that Trendmicro scan can be run.
• There should be 4 green checkmarks, if any of them stay a red X please let me know which one(s)
• Read the agreement, the click continue with Next Step
• Wait for the scanner to load, if you get a security warning about the Trend-Micro applet, click YES
• It will install "Core-Packages", then please run the scan - let me know how many infected items it found and if any of them couldn't be cleaned and the name/location

Post a fresh HiJackThis log.

[tompoy]

OK. There are 2 red Xs

one reads: Java Vendor: Microsoft Corp

the other reads: Java Verson: 1.1

[Rawe]

Ok, let's do this online scan instead then:

Please do an online scan with Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Standard
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This program will start to scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

[tompoy]

It took a while but here it is:

KASPERSKY ON-LINE SCANNER REPORT
Friday, September 02, 2005 14:42:24
Operating System: Microsoft Windows XP Home Edition, Service Pack 1 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 2/09/2005
Kaspersky Anti-Virus database records: 138671
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 72254
Number of viruses found: 29
Number of infected objects: 110
Number of suspicious objects: 4
Duration of the scan process: 3161 sec

Infected Object Name - Virus Name
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\TIBS.zip/124492.exe Suspicious: Password-protected-EXE
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\TIBS.zip Suspicious: Password-protected-EXE
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\TIBS5.zip/124492.exe Suspicious: Password-protected-EXE
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\TIBS5.zip Suspicious: Password-protected-EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\01F446AA.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\025738B9.htm Infected: Exploit.VBS.Phel.a
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\02DD7226.htm Infected: Exploit.VBS.Phel.a
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\02E3461E.jar/BlackBox.class Infected: Exploit.Java.ByteVerify
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\02E3461E.jar/VerifierBug.class Infected: Exploit.Java.ByteVerify
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\02E3461E.jar/Beyond.class Infected: Trojan-Downloader.Java.OpenConnection.aa
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\02E3461E.jar Infected: Trojan-Downloader.Java.OpenConnection.aa
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\05983FAE.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\08C15908.exe Infected: Trojan-Downloader.Win32.Small.qd
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\0E1C3B3A.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\0FAA5276.exe Infected: Trojan.Win32.Puper.j
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10A0140A.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10CA75E6.cab/spike.exe Infected: Trojan.Win32.Agent.cb
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10CA75E6.cab Infected: Trojan.Win32.Agent.cb
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D049DF.cab/farmmext.exe Infected: Trojan-Downloader.Win32.Stubby.c
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D049DF.cab Infected: Trojan-Downloader.Win32.Stubby.c
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D049DF.exe Infected: Trojan-Downloader.Win32.Stubby.c
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D473DC.dll/data0001.html Infected: Trojan-Downloader.Win32.WinShow.u
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D473DC.dll/data0002.html Infected: Trojan-Downloader.Win32.WinShow.u
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D473DC.dll/data0003.html Infected: Trojan-Downloader.Win32.WinShow.u
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D473DC.dll/data0004.html Infected: Trojan-Downloader.Win32.WinShow.u
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D473DC.dll/data0005.html Infected: Trojan-Downloader.Win32.WinShow.u
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D473DC.dll Infected: Trojan-Downloader.Win32.WinShow.u
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D473DC.exe Infected: Trojan-Downloader.Win32.Stubby.c
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10D71DD8.exe Infected: Trojan.Win32.Agent.bi
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\10E11BCD.exe Infected: Trojan-Downloader.Win32.Small.qd
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\11287BAD.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\1A452FCB.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\1CB837AC.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\1EA03832.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\225E5BF6.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\22AD1DBC.exe Infected: Trojan.Win32.Stervis.d
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\235D2BEE.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\245C7BE5.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\25946E71.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\25C00A2D.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\266D245C.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\2B6E3608.exe Infected: Trojan-Downloader.Win32.Agent.lx
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\2B8C20A5.htm Infected: Exploit.HTML.Mht
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\2B994897.htm Infected: Exploit.VBS.Phel.a
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\2C2C29F5.htm Infected: Exploit.VBS.Phel.a
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\329518EC.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\33001919.exe Infected: Trojan-Downloader.Win32.Intexp.e
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\34E25A6E.exe Infected: Trojan-Downloader.Win32.Apropo.ai
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\34E5046A.exe Infected: Trojan.Win32.Pakes
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\37693F0A.cab/spike.exe Infected: Trojan.Win32.Agent.cb
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\37693F0A.cab Infected: Trojan.Win32.Agent.cb
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\383418C8.exe Infected: Trojan-Downloader.Win32.Intexp.c
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\3FD061AF.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\42F97B09.cab/farmmext.exe Infected: Trojan-Downloader.Win32.Stubby.c
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\42F97B09.cab Infected: Trojan-Downloader.Win32.Stubby.c
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\42F97B09.exe Infected: Trojan-Downloader.Win32.Stubby.c
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\46EB4788.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\48C6410D.exe Infected: Trojan-Downloader.Win32.Small.qd
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\4B601DAE.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\4E0B1984.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\4E893708.exe Infected: Trojan-Downloader.Win32.Small.qd
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\51015327.exe Infected: Trojan.Win32.Puper.g
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\51047D23.exe Infected: Trojan.Win32.Puper.h
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\528A6FB5.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\56F059AC.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\5A1A7306.exe Infected: Trojan-Downloader.Win32.Petrolin.b
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\5B2D266C.so Infected: Trojan.Win32.LowZones.ba
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\5F406F97.exe Infected: Trojan.Win32.Pakes
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\5F4660E8.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\5FDA60BC.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\606E608F.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\61026063.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\61966037.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\622369D1.exe Infected: Trojan-Downloader.Win32.Small.qd
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\6229600B.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\62DD43F2.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\63DD13E9.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\64DC63E1.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\712738B7.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\712A62B3.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\712E0CAF.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\713136AC.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\713460A8.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\71370AA5.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\713B34A1.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\713E5E9D.dll Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\713E5E9D.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\75CB5219.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\765628DB.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\7831225F.exe Infected: Trojan-Downloader.Win32.Stubby.c
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\789E6D2C.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\7A0703B0.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\7C0F2F13.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\7D311D0A.exe Infected: Trojan-Downloader.Win32.Small.qd
C:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\7D767AD7.exe Infected: Trojan-Proxy.Win32.Agent.x
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1002\A0160104.exe Infected: Trojan.Win32.Stervis.f
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1002\A0160105.dll Infected: Trojan.Win32.Agent.db
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1002\A0160159.exe Infected: Trojan.Win32.Stervis.f
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1002\A0160160.dll Infected: Trojan.Win32.Agent.db
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1003\A0160906.exe Infected: Trojan.Win32.Stervis.f
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1004\A0160913.exe Infected: Trojan.Win32.Agent.ay
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1004\A0160914.exe Infected: Trojan.Win32.Agent.ay
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1004\A0161037.exe Infected: Trojan.Win32.Agent.ay
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1004\A0161038.exe Infected: Trojan.Win32.Agent.ay
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1004\A0161040.exe Infected: Trojan-Downloader.Win32.Small.xa
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1004\A0161063.exe Infected: Trojan.Win32.Agent.ay
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1004\A0161682.exe Infected: Trojan.Win32.Stervis.f
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1004\A0161684.dll Infected: Trojan.Win32.Agent.db
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1004\A0161686.exe Infected: Trojan.Win32.Agent.ay
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP902\A0143927.dll Infected: Trojan.Win32.Puper.g
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP951\A0153885.exe Infected: Trojan-Downloader.Win32.Tibs.j
C:\WINDOWS\Downloaded Program Files\win32.exe Infected: Trojan-Downloader.Win32.Tibs.j
C:\WINDOWS\SYSTEM32\egdi32.exe Infected: Trojan-Downloader.Win32.Agent.fv
C:\WINDOWS\SYSTEM32\izxczxcr.exe Infected: Trojan.Win32.LowZones.y

Scan process completed.

[Rawe]

First..

Download CleanUp
Install the program, dont run it yet, we will later.

Then disable System Restore;

1. Click Start > Programs > Accessories > Windows Explorer
2. Right-click My Computer, and then click Properties.
3. Click the System Restore tab.
4. Check the "Turn off System Restore"
5. Click Apply. An message shows up.
6. Click "Yes" to do this.
7. Confirm with "Ok".

Now run the CleanUp program:

*IMPORTANT NOTE*
CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups.
If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp

Running CleanUp

• Start CleanUp by double-clicking the icon on your desktop (or from the Start > All Programs menu).
• When CleanUp starts go to the Options button (right side of CleanUp screen)
• Move the arrow down to "Custom CleanUp!"
• Now place a checkmark next to the following (Make sure nothing else is checked!):
  • Delete Cookies
    This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea
  • Empty Recycle Bins
  • Delete Prefetch files
  • Cleanup! All Users
• Click OK
• Then click on the CleanUp button. This will take a short while, let it do its thing.
• When asked to reboot system select No
• Close CleanUp

Enable System Restore;

1. Click Start.
2. Right-click My Computer, and then click Properties.
3. Click the System Restore tab.
4. Uncheck the "Turn off System Restore" check box.
5. Click Apply, and then click "OK".

Then..

1) Please download the Killbox.
Unzip it to the desktop but do NOT run it yet.

2) Then please reboot into Safe Mode by restarting your computer and pressing F8 as your computer is booting up. Then select the Safe Mode option.

3) Once in Safe Mode, please run Killbox.

4) Select "Delete on Reboot".

5) Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\Downloaded Program Files\win32.exe
C:\WINDOWS\SYSTEM32\egdi32.exe
C:\WINDOWS\SYSTEM32\izxczxcr.exe

6) Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

7) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again..

Let the system reboot.

Post a fresh HiJackThis log once done.

[tompoy]

OK Here ya go again.

Logfile of HijackThis v1.99.1
Scan saved at 4:37:34 PM, on 9/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\TWAIN_32\ScanWiz5\SDII.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis\hijackthis\HijackThis.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\WINDOWS\TWAIN_32\ScanWiz5\SDII.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} (XMirage Control) - http://www.myfamily..../Install_UE.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1104716235734
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcopho...ostcoUpload.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.del...t/TLIEFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www.webmap.ni...s/ACGM/Acgm.cab
O16 - DPF: {F9043C85-F6F2-101A-A3C9-08002B2F49FB} (Microsoft Common Dialog Control, version 6.0) - http://activex.micro...b5/comdlg32.cab
O18 - Filter hijack: application/octet-stream - {6585E5B4-4D2A-4A1D-A219-4102C64BA999} - (no file)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE