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win 98 shutdown


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#1
PastaBoy4

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Hi everybody please :)
I work in a computer store and we sell alot of refurbished computers so we deal with alot of custumers who have some older machines and older OS like win 98 now I get alot of questions about windows 98 shutdown alot of people complain that their win 98 even if it's a fresh install when shutting down it stick at the splash screen saying Windows is shutting down..
and just hangs never goes to it is safe to shut down or just shuts down
I get alot of complaints for this on different machines and types
the tech that used to work here had a quick fix took him bout a minute to fix dut he never showed anyone what he did :) so now hes gone and nowan knows what to do and the new tech does not know either soo just asking anyone if they know a quick fix for this problem or what it might be.
thankyou in advance


PastaBoy4 :tazz:
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#2
shard92

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My guess it was probably this.... it only works for win98se though

http://www.microsoft...8SE/Default.asp
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#3
PastaBoy4

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thankyo I'l let the guy know and have him test it out thanx alot
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#4
Mel Clarke

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This happens to me almost everytime I shut down my machine. It hangs and locks up too.

Going to check out that link!

M.
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#5
Tyger

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This probably has to do with Automatic Updates for XP. On both my XP machines this has happened, actually three times because I reinstalled on one. some of the updates don't want to install together and the install occurs during shutdown so the machine just hangs. The solution was to turn of Automatic and just do the updates a few at a time, one if need be.
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