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http protocol not recognized...


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#1
MoKurr

MoKurr

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I am helping fix a computer with spyware issues, fixed serveral of them and removed a few issues, like a crashing explorer.exe. The problem that has arrisen before, and i had to clean wipe the system to fix it, is that when he tries to connect to a video on the net it no longer recognizes, and suggests using, HTTP protocol.

Here is the Hi-jack this log
Logfile of HijackThis v1.99.1
Scan saved at 11:42:51 PM, on 9/1/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINNT\system32\Brmfrmps.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\pctspk.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\explorer.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINNT\system32\LVCOMS.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\winnt\system32\mdms.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\WINNT\system32\mszx23.exe
C:\Program Files\Reality Fusion\Reality Fusion GameCam SE\Program\RFTRay.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
F2 - REG:system.ini: Shell=explorer.exe "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00009.exe"
O2 - BHO: (no name) - {72462721-4562-7362-5732-ACAD7254AFFF} - C:\WINNT\system32\msvbc.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINNT\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVCOMS] C:\WINNT\system32\LVCOMS.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SysMemory manager] c:\winnt\system32\mdms.exe
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00009.exe"
O4 - Global Startup: Reality Fusion GameCam SE.lnk = C:\Program Files\Reality Fusion\Reality Fusion GameCam SE\Program\RFTRay.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\system32\Shdocvw.dll
O16 - DPF: {416792D8-F532-493A-BECC-1C99A1501FF9} (vmLaunch Class) - http://media2.comcas...vmLauncher2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1123079730302
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O20 - Winlogon Notify: drct16 - C:\WINNT\SYSTEM32\drct16.dll
O20 - Winlogon Notify: tcpG4T - tcpG4T.dll (file missing)
O21 - SSODL: CloneCD - {8C8A21DE-E3A3-F6F6-75E8-A4AA231456CC} - c:\program files\slysoft\clonecd\bpvzqt5.dll (file missing)
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINNT\system32\ati2sgag.exe (file missing)
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINNT\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: W2K PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WINNT\system32\pctspk.exe

any input on this headache will be greatly appreciated
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#2
Wizard

Wizard

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Hi MoKurr and Welcome to GeekstoGo!

I need to see a few files from your system befoe we go much further!

Please locate and Upload these files

C:\WINNT\system32\mszx23.exe

C:\WINNT\system32\msvbc.dll

C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00009.exe

Upload them here please
http://www.thespykiller.co.uk/forum/

Leave a link to this post and put Attn: Cretemonster in the message!


Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.


Create a folder on your desktop called Sysclean.

Go to http://www.trendmicr...ownload/dcs.asp and download sysclean package to the folder you made.

Go to http://www.trendmicr...oad/pattern.asp and download the Official Pattern Release for windows to your desktop.
This file will be called lptXXX.zip (XXX represents the version number)

Unzip lptXXX.zip and you'll get the file lpt$vpn.XXX.
Move the lpt$vpn.XXX to that Sysclean-folder you created on your desktop.

Turn off your antivirus which is installed on your system because it can interfere with the Sysclean-scan.

Open the sysclean-folder and doubleclick sysclean.com.

Check: Automatically clean or delete detected files.

Click scan.

When the scan is finished, select: 'view log'.

Reboot into SAFE MODE(Tap F8 when restarting)
Here is a link on how to boot into Safe Mode:
http://service1.syma...src=sec_doc_nam

Repeat the Steps to run SysClean again,while in Safe Mode!

Now,Make sure All Winodws and Browsers are Closed and Scan the entire System with Ewido-> Clean all it finds-> be sure to click the tab to Save a Report!

Run MSCONFIG and enable everything in the startup area. To get to MSCONFIG, click on Start -> Run -> type in MSCONFIG -> click OK!

Under the "General" Tab
Make Sure Normal Startup is Checked!!

Click Apply>>Close>>Follow the Prompts to Restart!!

Restart Normal and have the PC Scanned here:
Panda Active Scan

You will need to be using Internet Explorer for the Scan to work!

Save the Report it generates


Post back with a fresh HijackThis log and the reports from SysClean-> Ewido and Panda!
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