[patty_e]

Please help - I keep getting the psguard software trying to load on my pc, as well as various trojans that also keep popping up.I've tried but cannot get rid of them.My hijack log is shown below:

Logfile of HijackThis v1.99.1
Scan saved at 11:18:06, on 03/09/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS2\SYSTEM\KERNEL32.DLL
C:\WINDOWS2\SYSTEM\MSGSRV32.EXE
C:\WINDOWS2\SYSTEM\MPREXE.EXE
C:\WINDOWS2\EXPLORER.EXE
C:\WINDOWS2\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.btinternet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS2\TEMP\se.dll/space.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTinternet
F1 - win.ini: load=c:\progra~1\hpoffi~1\register\remind.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX (file missing)
O2 - BHO: QUICKfind BHO Object - {C08DF07A-3E49-4E25-9AB0-D3882835F153} - C:\PROGRA~1\TEXTWARE\QUICKF~1\PLUGINS\IEHELP.DLL (file missing)
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRAM FILES\ONSPEED\PBHELPER.DLL
O2 - BHO: (no name) - {9F1EC510-7CFD-180F-D8EB-7182BA6D2BC1} - C:\WINDOWS2\SYSTEM\APHB.DLL
O2 - BHO: (no name) - {EA2E71C1-0EB6-11DA-8B77-44455FB8EB4B} - C:\WINDOWS2\SYSTEM\KOOE.DLL (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS2\SYSTEM\MSDXM.OCX
O3 - Toolbar: ONSPEED - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - C:\PROGRAM FILES\ONSPEED\TOOLBAND.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS2\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS2\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\ONSPEED\onspeedcore.exe"
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS2\SYSTEM\intel32.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Eesi] C:\Program Files\rtam\eraa.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O4 - Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeedgui.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Startup: Microsoft Greetings Reminders.lnk = C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
O4 - Startup: Bridge Player Live! Smart Update.lnk = C:\Program Files\IOBC\Bridge Player LIVE!\WiseUpdt.exe
O4 - Startup: HP OfficeJet Series 700 StartUp.lnk = C:\Program Files\HP OfficeJet Series 700\bin\HPOstr03.exe
O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZSYYYYYYAXGB
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS2\SYSTEM\Shdocvw.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.btinternet.com/
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-18.cab
O16 - DPF: Yahoo! Euchre - http://download.game...nts/y/et1_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: Yahoo! Bingo - http://download.game...nts/y/xt0_x.cab
O16 - DPF: {A243F6C2-34D2-4549-BCCD-A7BEF759B236} (Seekford Solutions, Inc.'s ssiPictureUploader Control) - http://img.funtigo.c...ureUploader.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/...dy.cab32846.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/...xy.cab35645.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/...at.cab32846.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab34120.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/...tz.cab36121.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab

A big 'thank you' from me.

Patty

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

You have two separate infections. We will need two separate tools to clean them.

Please download Seeker's SpSeHjfix

• Save the file to your desktop.
• Right click on the file and extract it to it's own folder on the desktop.

Please download SmitRem.zip

• Save the file to your desktop.
• Right click on the file and extract it to it's own folder on the desktop.

Now that you have the right tools we can start fixing your problem.
Please print out these instructions as the rest of this fix must be done in Safe mode and you won't be able to access the Internet.

Please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

* if you have trouble getting into Safe mode go here for more info.



Once in Safe mode, follow these steps:

• Open the smitRem folder, then double click the RunThis.bat file to start the tool.
  • Follow the prompts on screen.
  • Wait for the tool to complete and disk cleanup to finish.
  • The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
• Next run SpSeHjfix.bat
  • Click "Start Disinfection" and follow the prompts.
  • Allow your computer to reboot when required.
  • Post the logfile from the tool here for me when done.

Post the log files from both of the tools that you ran as well as a new hijackthis log.

[Buckeye_Sam]

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

You have two separate infections. We will need two separate tools to clean them.

Please download Seeker's SpSeHjfix

• Save the file to your desktop.
• Right click on the file and extract it to it's own folder on the desktop.

Please download SmitRem.zip

• Save the file to your desktop.
• Right click on the file and extract it to it's own folder on the desktop.

Now that you have the right tools we can start fixing your problem.
Please print out these instructions as the rest of this fix must be done in Safe mode and you won't be able to access the Internet.

Please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

* if you have trouble getting into Safe mode go here for more info.



Once in Safe mode, follow these steps:

• Open the smitRem folder, then double click the RunThis.bat file to start the tool.
  • Follow the prompts on screen.
  • Wait for the tool to complete and disk cleanup to finish.
  • The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
• Next run SpSeHjfix.bat
  • Click "Start Disinfection" and follow the prompts.
  • Allow your computer to reboot when required.
  • Post the logfile from the tool here for me when done.

Post the log files from both of the tools that you ran as well as a new hijackthis log.

[Buckeye_Sam]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.