Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

RPC Server Unavailable


  • Please log in to reply

#16
SexyKRock81

SexyKRock81

    New Member

  • Member
  • Pip
  • 5 posts
I agree. I dont think this is virus related either at all. What I was saying before, is that Mytob was the only bulletin posted to our group for tech support as a worm that was causing the symptoms described. As we are not pc technicians, some of us may not have the idea to double check online through tech support forums or what not to look up solutions to pc problems. I had time yesterday to look up the rpc server unavailable, and the only true fix I have found is the one listed in this forum, and its also posted in a few other tech forums. I've been unsuccessful w/linking anything from mytob to these symptoms as of yet. Why we were told it was Mytob? Your guess as good as mine. Maybe a miscommunication down the line somewhere, as both issues did start around the same time around diff call centers in the US. [Rpc server/lan acquiring/0.0.0 ipconfig/renew= rpc server unavailable, along w/ ppl being sent fake emails that look like they're from administrators of ISP's and servers that actually activated the mytob worm].
Sorry about any misunderstanding.
  • 0

Advertisements


#17
brianmil0923

brianmil0923

    Member

  • Member
  • PipPipPip
  • 191 posts

No I don't have a router.  The Phone DSL plugs right into the modem and the CAT 5 line goes directly from the modem to my network card. 

View Post



The Westell 6100 IS a router. If you go to 192.168.1.1, you can get to the configuration screen. From here you can check your settings, your modem/router picks up a DHCP IP address from verizon , then acts as a DHCP server itself to assign an IP address to your NIC.

Another common thing that prevents a connection, is under control panel/network connections/ Local Area Network/ properties - on the Authentication tab you DO NOT want "Enable IEEE 802.1x authentication for this network" checked.

The stuff about a virus on your router is FLUFF - you do not have THAT kind of router - the westell 6100 does not have the processing capability or RAM to seriously contract a virus.

Edited by brianmil0923, 10 October 2005 - 10:58 PM.

  • 0

#18
PFDurand35

PFDurand35

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
THE EAGLE HAS LANDED! SOLUTION FOUND!

If you are entering this forum for the first time (or are checking back). See Bunjee's post #14 and brianmil0923 post #17 for what should be the fix for the RPC Server Unavailable problem.

Note: Although it was not explained, you need to enter 192.168.1.1 into the address bar of your browser. You will get prompted for a user name and password.

username: admin
password: admin or password

most of the screens will have a blue oblong 3d button. You will generally just click through these. I didn't write down the sequence of screens so I can't give a step by step. If you are a verizon customer, you can call 800-567-6789 and they can walk you through the screens. Call early though (before 9 am EST) otherwise you'll be on hold forever.

what you're aiming for is a "connection overview" screen with "PPP Status: Up".

I no longer have to use a PPPOE connection. Thanks again Bunjee and Brianmil0923.
  • 0

#19
bunjee

bunjee

    New Member

  • Member
  • Pip
  • 3 posts
I can't take credit. I had the solution from Mitch1509's post, Mitch got it from someplace else.

I did mean to add the other day that I had also deleted my existing network connections and re-added them just incase some weird setting had gotten in there.
  • 0

#20
SexyKRock81

SexyKRock81

    New Member

  • Member
  • Pip
  • 5 posts
PFDurand, you just posted directions to Setting up the Westell 2200, 6100, and 327W. 192.168.1.1 is the default ip address of the westells, and linksys routers. If you have an rpc server unavailable screen, that means the local area connection is stuck in acquiring netwrk address. Not connected. If LAN is not connected, you will not be able to route/get in to the router you are using because the lan has to be Connected/Enabled to do so.

In order to set up your PPPOE connection (PPPOE means your connection depends on the main accts userid or username, and pass inside the connection), or DHCP in the router (Westell/Linksys/Dlink, other routers), you must have ok Int options and settings. Mainly, IE must be able to display 192.168.1.1. Prmpt for a login or show the page. If it shows page cant be displayed something is set wrong.
Lan needs to be Connected or enabled.
IF you go to start -->Run, type in CMD or command and hit ok, this brings up DOS. THis will show you if the PC "sees" the router. Type "ipconfig". Hit Ok. Default Gateway should be saying 192.168.1.1 if you're using hte westell. If its anything else, something is wrong.
Internet Options is under Tools in IE. In there its good to check the Connections tab. In here never dial a connection, and Lan Settings should be checked. In Lan Settings, once you hit the button a new page appears. Make sure nothing is checked. Nothing. Hit ok, go to advanced tab, hit Restore Defaults at the bottom, apply. Go to the General tab. Delete cookies. Delete Files, and check the all offline button before hitting ok. Make sure homepage at the top is a valid url (www.google.com or something else, not a url to a search engine or something you're not familiar with. If its set to netster or something else weird you probably have a spyware issue.)
The LAN in the Netwrk connections page needs to be connected, and it helps to make sure the properties are ok. Right click LAN, select properties. Highlight hte bottom: internet protocol tcp/ip, and select properties below it. Make sure these two dots are next to Obtain ip address automaticaly, and obtain dns servers automatically.

If the above is set true, there is no excuse for you to not be able to get into the router you are using. If you cant you have some pc type of issue.
  • 0

#21
PFDurand35

PFDurand35

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Sexykrock81. You need to re-read those previous posts a bit more carefully. First I adjusted my management issues THEN I configured my router/modem to re-acquire an IP. I'm saying my problem was fixed as of post #18
  • 0

#22
tsboughton

tsboughton

    New Member

  • Member
  • Pip
  • 1 posts
Holy Guacomole! We recently got a new PC and after an hour and a half on the phone with Verizon to get our new PC up and running on DSL not using dial-up the guy could not get our old PC to recognize the modem and said that the network adapter in the old PC was probably bad. Unwilling to accept this, I did some searching on-line and tried a few things (I'm not real IT savvy but can follow directions pretty good) and eventually got to the "RPC server is unavailable" issue . Did a little google searching and came across this site and the original post in this thread , did what mitch1509 said and WHAM! I know have internet connection on both PCs! Whoo-hoo. My only question is and I know this is an olddddddd thread, when I went to DOS and did the ipconfig it said something about "lease obtained October 10, 2008" and "lease expires October 11, 2008". What the heck does this mean?



Here's how I fixed my problem (I'm not taking credit for this, I actually found the solution on another site).

You must insure that the DHCP Client, DNC Client and RPC are all running.

This can be done by right clicking on My Computer, selecting Manage, selecting Services and Applications, then selecting Services.

You will see a long list of Services and their current status. If any of the three Services (DHCP Client, DNC Client and RPC) is not listed as Started and Automatic, double click that service, click Start and change the Start Up type to Automatic.

In my case the DHCP was not started and was set to System (for Start Up Type). As soon as clicked Start, the NIC retreived a IP address and the connection went from Acquiring a Network Address to Connected

Hope this helps others....


  • 0

#23
Robo-Nurd

Robo-Nurd

    New Member

  • Member
  • Pip
  • 1 posts

THANK YOU... after searching for 2 hours i came across this post. my dhcp client was stopped.

Thanks again! :)

Here's how I fixed my problem (I'm not taking credit for this, I actually found the solution on another site).

You must insure that the DHCP Client, DNC Client and RPC are all running.

This can be done by right clicking on My Computer, selecting Manage, selecting Services and Applications, then selecting Services.

You will see a long list of Services and their current status. If any of the three Services (DHCP Client, DNC Client and RPC) is not listed as Started and Automatic, double click that service, click Start and change the Start Up type to Automatic.

In my case the DHCP was not started and was set to System (for Start Up Type). As soon as clicked Start, the NIC retreived a IP address and the connection went from Acquiring a Network Address to Connected

Hope this helps others....


  • 0

#24
chaimss

chaimss

    New Member

  • Member
  • Pip
  • 1 posts
It may have been five years, but some things never get old! I had a friend who couldn't get online (XP home), and using ipconfig /renew gave the RPC server not running error. I went into services, and lo and behold! DHCP and DNC clients were stopped, even though they were set to automatic! I started them manually and it works now! Thank you so much!

Here's how I fixed my problem (I'm not taking credit for this, I actually found the solution on another site).

You must insure that the DHCP Client, DNC Client and RPC are all running.

This can be done by right clicking on My Computer, selecting Manage, selecting Services and Applications, then selecting Services.

You will see a long list of Services and their current status. If any of the three Services (DHCP Client, DNC Client and RPC) is not listed as Started and Automatic, double click that service, click Start and change the Start Up type to Automatic.

In my case the DHCP was not started and was set to System (for Start Up Type). As soon as clicked Start, the NIC retreived a IP address and the connection went from Acquiring a Network Address to Connected

Hope this helps others....


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP