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HELP! Malware persists, even after numerous scans! [CLOSED]


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#1
Uzumakisama

Uzumakisama

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:tazz: Right, so this computer is brand new--just got it built and all. It was running beautifully and I was setting everything up to my preferences...

I only went to sites I trusted (and maybe two or three obscure ones, to find a program I no longer had)--

But within two hours, I was attacked with dozens of pop-ups every time I clicked somewhere new, and that has never happened to me before on any of my past computers. I knew it was because I didn't have my security up yet (I was too excited and forgot)--

By browsing these forums, I managed to get rid of Aurora and some other critical trojans/malware... but some problems still persist, hence I'm posting.

The problem? Occasional pop-ups that are NOT supposed to be there. I only get them sometimes when I'm browsing google or MSN (especially), and it's usually a random pop-up with no identifying site or company attached.

Please help! I don't want my new computer to die so soon!

Here are my HijackThis and Ewido reports:

----

Logfile of HijackThis v1.99.1
Scan saved at 7:47:36 PM, on 9/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\winCMAPP\wincmapp.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.go2realsearch.com/sp2.php
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~2\ONETOU~2.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [wincmap] "C:\Program Files\winCMAPP\wincmapp.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Search &Dictionary - C:\Program files\Lexico\Toolbar\dictionary.htm
O8 - Extra context menu item: Search &Thesaurus - C:\Program files\Lexico\Toolbar\thesaurus.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1125494215919
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125720972477
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq..._Non_Member.CAB
O16 - DPF: {F0E2D69A-DC2F-4E9B-A993-684FB1C21DBC} - http://dictionary.re...lbar/lexico.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe


---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:33:38 PM, 9/3/2005
+ Report-Checksum: 137282F2

+ Scan result:

No infected objects found.


::Report End


---------------------

Even though ewido didn't pick anything up, I KNOW something's hiding in my computer. I've tried about six different malware/trojan scanners, and cleaned my system several times, only to have the pop-ups immediately show back up. Please help! :)
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#2
Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:


Are you familiar with this program?

O4 - HKCU\..\Run: [wincmap] "C:\Program Files\winCMAPP\wincmapp.exe"



Download rkfiles.zip
http://skads.org/special/rkfiles.zip
Unzip the contents to a permanent folder.

Reboot your computer into Safe Mode


Doubleclick rkfiles.bat
It will scan for a while, so please be patient.
Wait till the DOS window closes and reboot back to normal mode.

Post the contents of C:\log.txt in your next reply.
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#3
Buckeye_Sam

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Due to lack of feedback, this topic has been closed.

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