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Help! Cant get rid of spy ware [RESOLVED]


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#1
ustion

ustion

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Here is my Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 2:02:38 PM, on 9/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\AVG\avgamsvr.exe
D:\PROGRA~1\AVG\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
D:\Justin\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\kernels32.exe
D:\Program Files\apple\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
D:\PROGRA~1\AVG\avgcc.exe
D:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\vxh8jkdq2.exe
C:\WINDOWS\System32\kernels32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\winstall.exe
C:\WINDOWS\System32\vxh8jkdq2.exe
C:\WINDOWS\System32\vxh8jkdq2.exe
D:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://C:\WINDOWS\blank.mht
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Acecad.Wtxpload] C:\WINDOWS\Acecad\Wtxpload.exe Acecad
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "D:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] D:\Program Files\apple\iTunesHelper.exe
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\AVG\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [System] C:\WINDOWS\System32\kernels32.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SNInstall] C:\WINDOWS\System32\vxh8jkdq2.exe
O4 - Startup: Rainlendar.lnk = D:\Program Files\Rainlendar\Rainlendar.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\office200\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: v3cab - http://searchmiracle.com/cab/v3cab.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c5.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://jcs.chat.dcn....v45/yacscom.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.co...ysb_1002245.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co....cab?10,0,910,0
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1121516985632
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius....tiveXPlugin.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {C852B12E-3F08-4099-AF8E-32FD327B88EA} (msnloader Class) - http://rockstar.mess...om/rockstar.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: ewido security suite control - ewido networks - D:\Justin\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe



There is a program that keeps apearing in the bottom righ corner near the time on my start bar. The icon is a red cicle witha white X on it.. There are 5 of them there. Every few seconds it pops up and says "You comuter is infected! Windows has detected spyware infection! It is recommended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyare for you. Click here to protect your computer from spyware!"

Also I am unable to acess my 'task manager' since. When I click Crtl, Alt, Delete it says "Task manager has been disabled by your administrator".
I am administrator.

On the desk top wallapaper, which i'm 'conveniently' unable to change is says "YOUR COMPUTER IS INFECTED! System as been stopped due to serious malfunctions. Spyware activity has been detected. It is recommended to use spyware tools to prevent data loss. Do not use computer before all spyware removed.

thank you very much if you can help fix my problem. :tazz:
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#2
Cloutz

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Hi there ustion,

I'm working on your log, as soon as another staff member reviews it I'll post a reply. :tazz: Thank you for your patience.

Nick
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#3
Cloutz

Cloutz

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Hi there ustion,

Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
Now scan with HJT and place a checkmark next to each of the following items, then click FIX CHECKED:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file://C:\WINDOWS\blank.mht
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [System] C:\WINDOWS\System32\kernels32.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SNInstall] C:\WINDOWS\System32\vxh8jkdq2.exe
O16 - DPF: v3cab - http://searchmiracle.com/cab/v3cab.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c5.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.co...ysb_1002245.cab

Close HiJackThis.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Open Ad-aware and do a full scan. Remove all it finds.


Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
  • When the scan is finished, click the Save report button at the bottom of the screen.
  • Save the report to your desktop
Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let us know if any problems persist.
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#4
ustion

ustion

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Thats for responding and helping .. :tazz:

I cannot use the scanner on Panda ActiveScan, it says "error on page" select what I want to scan.

Here is the Ewido Log:


+ Created on: 9:01:12 PM, 9/8/2005
+ Report-Checksum: 1FF4D54D

+ Scan result:

C:\Documents and Settings\Amy\Cookies\amy@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Justin -2-\Cookies\justin -2-@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Justin -2-\Cookies\justin -2-@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Justin -2-\Cookies\justin -2-@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Justin -2-\Cookies\justin -2-@fastclick[1].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Justin -2-\Cookies\justin -2-@revenue[2].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\Justin -2-\Cookies\justin -2-@servedby.advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Justin -2-\Cookies\justin -2-@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup


::Report End


Here is the Hijack this log:


Logfile of HijackThis v1.99.1
Scan saved at 9:41:11 PM, on 9/8/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\PROGRA~1\AVG\avgamsvr.exe
D:\PROGRA~1\AVG\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
D:\Justin\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
D:\PROGRA~1\AVG\avgcc.exe
D:\Program Files\Winamp\winampa.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\Rainlendar\Rainlendar.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\AVG\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Rainlendar.lnk = D:\Program Files\Rainlendar\Rainlendar.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\office200\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://jcs.chat.dcn....v45/yacscom.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co....cab?10,0,910,0
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1121516985632
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius....tiveXPlugin.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {C852B12E-3F08-4099-AF8E-32FD327B88EA} (msnloader Class) - http://rockstar.mess...om/rockstar.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: ewido security suite control - ewido networks - D:\Justin\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\WINDOWS\system32\spoolsv.exe (file missing)

The "you computer is infected" backgound and everything els is fine now .. Thank you
but the computer is still running slower and lagging since I go the infection. Also, the computer has disabled my printr, and I am unable to add the printer. When I go to add printer it says "operation could not be completed".
Also there about 5 svchost.exe running in process in , when I look at my task manager... Is this causing anything ?

Thanks alot for you help :)
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#5
ustion

ustion

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Also here is the smitRem Log:



smitRem log file
version 2.3

by noahdfear

The current date is: Thu 09/08/2005
The current time is: 16:08:22.87

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~

Install.dat


~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~

desktop.html


~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

CLEAN! :tazz:


thanks
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#6
Cloutz

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Hi there ustion,

Please enable viewing of hidden files as follows:
1) Go to My Computer, and click on the "Tools" menu
2) Click "Folder options"
3) Select the "View" tab
4) Make sure "Show hidden files and folders" is selected
5) Make sure "Hide extensions for known file types" is unchecked
6) Make sure "Hide protected operating system files (recommended)" is unchecked


Next, delete the following folders (if they exist):
C:\Program Files\Internet Optimizer

Also, delete the following files (if they exist):
C:\WINDOWS\System32\kernels32.exe
C:\winstall.exe
C:\WINDOWS\System32\vxh8jkdq2.exe


Finally, go to the Start Menu, click "Run", and in the window type cleanmgr. This will run the System Cleanup program. Make sure the box next to "Temporary files" is checked, and then click "OK".

Next, open HijackThis and check these following entries:
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\WINDOWS\system32\spoolsv.exe (file missing)

Make sure HijackThis is the only open window, and click fix checked.

Post a fresh log in your next reply.

The 5 svchost.exe processes in Task Manager is normal. :tazz:

Also, tell me how your printer and system are doing after the fix.

Thanks,

Nick

Edited by Cloutz, 08 September 2005 - 06:25 PM.

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#7
ustion

ustion

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Here is the Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 11:44:59 AM, on 9/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\PROGRA~1\AVG\avgamsvr.exe
D:\PROGRA~1\AVG\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
D:\Justin\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
D:\PROGRA~1\AVG\avgcc.exe
D:\Program Files\Winamp\winampa.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\Rainlendar\Rainlendar.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
D:\Program Files\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\AVG\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Rainlendar.lnk = D:\Program Files\Rainlendar\Rainlendar.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\office200\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://jcs.chat.dcn....v45/yacscom.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co....cab?10,0,910,0
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1121516985632
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius....tiveXPlugin.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {C852B12E-3F08-4099-AF8E-32FD327B88EA} (msnloader Class) - http://rockstar.mess...om/rockstar.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: ewido security suite control - ewido networks - D:\Justin\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\WINDOWS\system32\spoolsv.exe (file missing)



OKay well my system i still running slow, and the printer still says 'operation canot be completed"

I couldnt find any of those files you said to delete. I found one that was called "kernel32" but not "kernels32"

Also the Printer spooler will not go away how ever many tiqmes I click "FIX CHECKED". I found a folder in system 32 folder called "Spool". Inside the folder is as printer and driver folders and what now... Is this anything ?


Thanks for your Help :tazz:
  • 0

#8
Cloutz

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Hi there ustion,

To make your system run faster, you can try removing unnecessary programs via Add/Remove Programs.

Click Start>Control Panel>Add/Remove Programs

Then remove any programs in that list that you no longer use.

You can also defragment your drive.

Click Start>All Programs>Accessories>System Tools>Disk Defragmenter

Click on Analyze then when it's done analyzing, click Defragment.

For your printer, I'm still in the process of finding a solution. :tazz:

Thank you for your patience,

Nick.
  • 0

#9
ustion

ustion

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Hey.

I removed all unesecary programs, and defraged the computer... I'm still having problems with it being slow.. When ever a song or noise plays the sound shudders and lags.
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#10
Cloutz

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Hi there ustion,

The lagging and printer problems do not sound Malware related, so I would direct you to the XP FORUM

Experts there will certainly be glad to help you with your problems.

Also, can you please post a fresh HijackThis log. I just want to be sure you are clean :tazz:

Thanks for your patience,

Nick.
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#11
ustion

ustion

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Thanks for all your help, I will take you advice and post on the xp forum. :tazz:

here is my hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 9:41:36 PM, on 9/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\PROGRA~1\AVG\avgamsvr.exe
D:\PROGRA~1\AVG\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
D:\Justin\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\Rainlendar\Rainlendar.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [QuickTime Task] "D:\program files\quicktime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Rainlendar.lnk = D:\Program Files\Rainlendar\Rainlendar.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://jcs.chat.dcn....v45/yacscom.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co....cab?10,0,910,0
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1121516985632
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius....tiveXPlugin.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {C852B12E-3F08-4099-AF8E-32FD327B88EA} (msnloader Class) - http://rockstar.mess...om/rockstar.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: ewido security suite control - ewido networks - D:\Justin\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
  • 0

#12
Cloutz

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Everything looks great, your HijackThis log appears to be CLEAN!

Here are some tips, to reduce the potential for malware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.Make sure you only have one (1) anti-virus program. Having more than one can cause more harm than good as they can interfere with eachother.
  • Firewall<= A firewall is definatley a must have. Two good free versions are Sygate and ZoneLabs.
  • More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.
And also see TonyKlein's good advice
So how did I get infected in the first place? and Spyware Aid's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.
  • 0

#13
therock247uk

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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