Something's slowing me down!

Dear Geeks to Go,

My computer begins to run extremely slow shortly after rebooting. I also cannot defrag or run a scandisk due to a program running in the background. I have read and executed some of your suggestions for others but I haven't been able to get the problem solved! Here is my log file from "Hijack This". I have already used Spybot and Ad-aware to clean a number of things off. Hope you can find something here to help!

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\PROGRAM FILES\DUNETVPN\CVPND.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFAGENT.EXE
C:\WINDOWS\PCHEALTH\HELPCTR\BINARIES\HELPCTR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\MY DOCUMENTS\JEFF\DOWNLOADS\SPYBOT\HIJACKTHIS.EXE

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com/"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\oaaqhpcg.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CMY%20DOCUMENTS%5CJEFF%5CDOWNLOADS%5CNETSCAPE%5Csearchplugins%5CSBWeb_01.src"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\oaaqhpcg.slt\prefs.js)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [SAUpdate] "C:\Program Files\Comcast\BBClient\Programs\SAUpdate.exe"
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKLM\..\RunServices: [CVPND] "c:\Program Files\DUnetVPN\cvpnd.exe" start
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...B?37975.7296875
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comne...iveSecurity.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...74/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = cair.du.edu
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = cair.du.edu,du.edu
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 130.253.1.13,130.253.2.214

Thanks Geeks to Go!

Welcome jeffreyc <_<

Your log is clear except this entry:
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start

Remove through add/remove programs (tgkill)

Be sure your Antivirus program has the latest definitions and run a complete system scan. If you want a second opinion there a free online virus scan here:
http://housecall.antivirus.com/

Also, trojans are sometimes missed by AV software, try The Cleaner:
http://www.moosoft.com/

Finally, if these come back negative, a non-destructive repair installation may be called for. Instructions here:
http://www.geekstogo...p?showtopic=138

Be sure to enable your XP firewall and install all critical patches as soon as completed.

#1
jeffreyc

Posted 17 March 2004 - 12:19 PM

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#2
admin

Posted 17 March 2004 - 12:39 PM

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