Trojan.Toosoo.H
W32.Sinnaka.A@mm
W32.Beagle.BN@mm
Trojan.Toosoo.G
W32.Kelvir.W
W32.Spybot.NPS
W32.Myfip.AC
Trojan.Toosoo.F
Trojan.Esteems
I don't know anything about comps, but can anyone help me PLEASE? lol
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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.
I apologize for the delay getting to your log, the helpers here are very busy.
First we need to download and prepare some tools that we will need to fix your problem.
- Please download SmitRem.zip
- Save the file to your desktop.
- Right click on the file and extract it to it's own folder on the desktop.
- Please download Ewido Security Suite
If you are having problems with the updater, you can use this link to manually update ewido.
- Install ewido security suite
- When installing, under "Additional Options" uncheck..
- Install background guard
- Install scan via context menu
- Launch ewido, there should be an icon on your desktop, double-click it.
- You will need to update ewido to the latest definition files.
- On the left hand side of the main screen click update.
- Then click on Start Update.
- The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display "Update successful")- Exit ewido. DO NOT scan yet.
Ewido Manual Updates
- Please download Adaware SE 1.06
Install Adaware and check for updates, but don't run it yet.
- Place a shortcut to Panda ActiveScan on your desktop.
=============
Now that you have the right tools we can start fixing your problem.
Please print out these instructions as the rest of this fix must be done in Safe mode and you won't be able to access the Internet.
Please reboot your computer in SafeMode by doing the following:* if you have trouble getting into Safe mode go here for more info.
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
=============
Once in Safe mode, follow these steps:Let me know if any problems persist.
- Open the smitRem folder, then double click the RunThis.bat file to start the tool.
- Follow the prompts on screen.
- Wait for the tool to complete and disk cleanup to finish.
- The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
- Open Ad-aware and do a full scan. Remove everything that it finds.
- Run Ewido:
- Click on scanner
- Click Complete System Scan and the scan will begin.
- During the scan it will prompt you to clean files, click OK
- When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
- When the scan is finished, click the Save report button at the bottom of the screen.
- Save the report to your desktop.
- Close Ewido.
- Next go to Control Panel click Display > Desktop > Customize Desktop > Website > Uncheck "Security Info" if present.
- Reboot back into normal mode and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
- Save the Panda scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
It looks like you got Panda to run. Any luck with smitrem?
Please make sure that you can View Hidden FilesFor more info on how to show hidden files click here.
- Click Start -> My Computer
- Select Tools -> Folder options
- Select the View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled.
- Also make sure that 'Display the contents of system folders' is checked.
Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.security2...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.security2k.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.security2...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.security2...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.security2...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.security2k.net/
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O20 - Winlogon Notify: style32 - C:\WINDOWS\q438864562_disk.dll (file missing)
Please reboot your computer in SafeMode by doing the following:* if you have trouble getting into Safe mode go here for more info.
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
Once in Safe mode, delete these files or directories (Do not be concerned if they do not exist):
C:\WINDOWS\system32\msmsgs.exe
C:\WINDOWS\SYSTEM32\hhk.dll
C:\Program Files\SpySheriff <-- delete this folder
Reboot your computer to go back to normal mode and post a new log.
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