After spyware/virus crash I cannot access folder

#1 calisoldier83

Group: Member
Posts: 10
Joined: 14-August 05

Posted 06 September 2005 - 12:12 AM

after a spyware/virus crash i cannot access "c:\documents and settings\owner" its there but it says "access is denied". I cleaned out my computer of spyware with the help of you guys but i have some pictures and music I would like to recover from this folder. Is there anyways to access it again? I'm on windows home edition...all the recovery methods i searched seem to only work in pro...The Owner account is no longer present...the folder says its about 506mb full when I check user profile advanced settings.

#2 Fenor

Group: Retired Staff
Posts: 5,236
Joined: 01-September 05

Posted 06 September 2005 - 07:05 PM

Go into Safe mode (tapping F8 when you initially turn on your computer until a screen shows up giving you the option to boot into safe mode). Log in as the Administrator and see if you can access the folder then (C:\Documents & Settings\Owner\My Documents)

#3 calisoldier83

Group: Member
Posts: 10
Joined: 14-August 05

Posted 07 September 2005 - 12:06 AM

nope i tried this in dos and windows adress bar...it doesn't work. any other suggestions?

#4 calisoldier83

Group: Member
Posts: 10
Joined: 14-August 05

Posted 11 September 2005 - 09:53 PM

bump

#5 calisoldier83

Group: Member
Posts: 10
Joined: 14-August 05

Posted 13 September 2005 - 09:33 AM

http://support.microsoft.com/default.aspx?...;308421&sd=tech

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