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Malware removal [CLOSED]


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#1
sherrybaby

sherrybaby

    New Member

  • Member
  • Pip
  • 7 posts
I know how to do somethings but this,I will need a step_by_step person.Im in no hurry I too have a life.I dont know if I am doing this the right way or not.I followed the e-mail instuctions but when I go to download anything the buttons you click on the bottom of the pop-up windows are blank so Im not sure if it even worked.
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#2
loophole

loophole

    Malware Expert

  • Retired Staff
  • 9,798 posts
Hello :tazz:

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

Edited by loophole, 09 September 2005 - 05:16 PM.

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#3
loophole

loophole

    Malware Expert

  • Retired Staff
  • 9,798 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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