[billwortner]

First time on this forum so please forgive the "rookie" mistakes or questions I may make

I generally help various family and friends with their PC issues . Virus's , adware, internet , installations, etc. My sister though has me stumped . Got a brand new HP Pavillion 1000 ay and I was bringing over Norton Antivirus to load onto her machine. Noticed immediately that there was a delay just displaying Start-Control Panel-Add Remove programs. Installed Norton, ran a full virus scan, did a defrag as well but still very sluggish. No adware that I can tell is running by eyeballing Task Manager.

Computer has 256mb mem , 2.8 Celeron, no video card ( I believe its what's on the intel board) , 40 gig drive. Nothing special . Ran a windows benchmark utility Petst.exe , and all looked above par .

Thoughts how to attack this ? Appreciate your help !

bw

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Hey billwortner,

Just because your 'eyeball' doesn't see anything in the task manager, doesn't mean no adware is running. Adware processes have a tendency to hide themselves from the list of processes you see running in Task Manager. HiJackThis logs are the only true way to determine if there is adware on your computer. I suggest you head on over to the Malware Forum and check it out. Once there click on the pinned topic 'You Must Read This Before Posting A Hijackthis Log' and do what it says in there.

If you still have problems after getting a clean bill of health from the malware specialists, then return to THIS thread.

Fenor

[Fenor]

Hey billwortner,

Just because your 'eyeball' doesn't see anything in the task manager, doesn't mean no adware is running. Adware processes have a tendency to hide themselves from the list of processes you see running in Task Manager. HiJackThis logs are the only true way to determine if there is adware on your computer. I suggest you head on over to the Malware Forum and check it out. Once there click on the pinned topic 'You Must Read This Before Posting A Hijackthis Log' and do what it says in there.

If you still have problems after getting a clean bill of health from the malware specialists, then return to THIS thread.

Fenor