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W32.Desktophijack [RESOLVED]


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#16
JPAtko

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Hi Phil,
I have run disk cleanup, and now have temp file open.
This contains many files and sub-folders, some empty and some with files in.
Do I delete everything in temp folder, including the subfolders, or just the files in subfolders and/or in temp folder, leaving just temp folder with several empty subfolders.
I hope that makes sense, :)
I think you mean delete everything contained in temp, including subfolders, but I had better check just incase :tazz:
regards, Paul
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#17
Crustyoldbloke

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You thought right. Anything within the Temp folder has to go. Sometimes certain files will remain since they are in use. General rule is, anything that will go, must go.
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#18
JPAtko

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Hi Phil, :)

Its good news, I deleted all you said, Norton, Ewido and Panda all agree that there is no threat on the harddrive :tazz:

The temp folder is now empty. I have another small query, if you don't mind, I noticed that when I ran the disk cleanup utility the folder, Temporary Internet Files was only partially emptied. The subfolder is Content.IE5, and while some of it was emptied there are still 20 folders and 1167 files remaining (24.5mb). Should I clear this folder out manually as disk cleanup missed some, or should I leave all the files/folders?

Regards, Paul.
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#19
Crustyoldbloke

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Hello Paul

Those folders, with unpronouncable names, can all be deleted. The ones you won't be able to delete are the 3 Index.dat files. They are rebuilt when Windows opens. They can be deleted at start-up (I think CCleaner does it) and they will then take on the default size of 32Kb.
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#20
JPAtko

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Excellent, cheers Phil, :ph34r:

You've been very patient with me and a great help :)

I think I might have got a bit impatient if I had to sort it myself, probably ending up resetting to "out of the box" state, :) or :) burying pc in a hole in the garden, :tazz:

Thanks again, regards,

Paul :ph34r:
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#21
Crustyoldbloke

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You are very welcome Paul, and thank you for your generosity.

I will leave this thread open for a few days in case of misfortune.
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#22
Crustyoldbloke

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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