ok, my friend's computer is beyond retarded.. last year i believe it had a complete meltdown and had to be re-vamped in some fashion (i didn't do it so, i don't know what was done).. she doesn't keep up on spyware and virus protection so, being connected to our university's network, or any internet for that matter, is not smart with her computer.. ..here is my predicament
when i first got her computer in my hands, i could not do anything-nothing at all.. it would take ten minutes for the options after rightclicking on an icon to show up.. i restarted in safemode and ran adaware and came up with 302 critical files!.. i also found some obvious spyware running in her processes and in her start-up... then i defragmented her c:drive (it was pretty ugly) about three times before it looked fairly normal (i don't think she ever did that before).. the issue through all this was her inability to get onto our network (uconn) because it recognized her lack of service pack 2 and updated virus protection.. i also gave her my symantic corporate edition 8.0 because her, i'm assuming, free download was expired..
so after all that her computer was much MORE functionable but, here are the issues that i have now..
--ctrl alt del still does not work in regular mode (does work in safe mode)
--i did get the internet log-in to work, but upon rebooting, it refuses to let me do anything
--every time i try to open ANYTHING it.. doesn't.. freezes-i can't count the number of times i've shut the computer down by holding the button down..
--i can't update adaware and spysweeper and symantic liveupdate without the network working, and now that it 'works' i can't open the programs to update them
i'm real close to backing up what she wants, reformatting the whole thing, and doing the internet stuff somewhere outside of our network..... ugh!
if anyone has advice, i'd truly appreciate it