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Norton Antivirus [CLOSED]


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#1
Diane86

Diane86

    Member

  • Member
  • PipPip
  • 78 posts
Hi I'm Diane, and my problem is that my Norton Antivirus is detecting that i have viruses on my pc but they can neither delete or qurantine it. It's the Trojan Start page virus.

Diane
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#2
loophole

loophole

    Malware Expert

  • Retired Staff
  • 9,798 posts
Hello :tazz:

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

Edited by loophole, 11 September 2005 - 12:00 AM.

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#3
loophole

loophole

    Malware Expert

  • Retired Staff
  • 9,798 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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