[radler46]

hi all,

Help needed! (2 problems)

1) I preformed a virus scan using ewida and removed (quarantined) some
files. Then, whenever I boot or restart the comp. I get a dialog window
with the title "windows installer" stating:

"The feature you are trying to use is on a cd-rom or other removable disk
that is not available.
insert the 'norton antivirus' disk and then click OK."

and:

"use Source
[ProductName] \LABLE"


if I click the browse feature it pops to the folder my documents with the
line "NAV.MSI" marked.
If I click trying open the file or if I insert the nav2005 disk I get the following
box:

"Norton Antivirus 2005 does not support the Repair feature, please uninstall
and reinstall."


I believe that for some reason the windows install program is trying to install nav
which is unwanted process.


As I do not (want)/ need to uninstall and reinstall nav, I want only to get rid
of that annoying window. Also, if I click 3 times on the cancel button the window vanishes but it keeps coming back whenever I start (restart) the comp.




2) I had installed unintentionally (I do not have network and my comp is standalone) Microsoft.net Framework v1.1 and since then, I cannot login the simple way but have to Insert the password after which comes the regular screen.
Whenever I try to "change the way users log in or off" in the users accounts
I have no access to that feature as it says that I have to uninstall the client
service for Netware.

I uninstalled the program and disabled the "client service for Netware" in
the task manager (according to Microsoft help) but in vain. I cannot change
the way users log in or off in the users accounts. Can anyone pls.help me with
going back to my favorite way of starting the comp.



Any help would be appreciated.

intel p4 3.0
via pm800-8237
Pheonix 6.00 pg
512 MG, 80GB
WXP SP1

[Advertisements]

Dont know about the first problem, but as for the second problem, that is normal because once the .net framework is installed, you have to manually log in (aka click on your user in the list or click OK if using classic login).

[Fenor]

Dont know about the first problem, but as for the second problem, that is normal because once the .net framework is installed, you have to manually log in (aka click on your user in the list or click OK if using classic login).

[Fenor]

And once the framework is installed, it can't truly be uninstalled. You can try using a restore point to BEFORE you installed the .net framework and that should get you back to normal.

[Fenor]

Now that I think of it, go into msconfig and uncheck all the boxes that correspond to Norton in the startup tab. Then reboot and see if the problem is solved. If it is, you can then go back and check each box that belongs to Norton seperately until you find the one that is causing the problem. After that is found, you can leave that one unchecked and the others checked.

[radler46]

Well, I fixed my posted second problem concerning the client service for netware, by removing it in the network connections\properties.

My first problem is not being solved yet. I tried through msconfig\startup but in vain.