[tifosi]

Hi folks

I would be so very grateful if somebody could help me remove this from my PC.. I currently have Norton running, but it is unable to remove the threat. I have followed all of the steps that you ask before posting, although it has been maybe 2 weeks since I did all the scans.

Here is my Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:13:06, on 10/09/2000
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BT Broadband Help\bin\mpbtn.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\mark\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: QuikSync.lnk = C:\Program Files\Iomega\QuikSync\QUIKSYNC.EXE
O4 - Startup: Iomega Backup Scheduler.lnk = C:\Program Files\Iomega\Iomega Backup\dtiom98.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES12031.DLL (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES12031.DLL (file missing)
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-18.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay10...es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

I look forward to your reply!

Mark

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Hello,

It's better to print out the next instructions or save them in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

Download smitRem and save the file to your desktop.
Doubleclick it and choose install. This will create a new folder on your desktop with the name smitrem.

I see you have already ewido installed, so update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

* Reboot into Safe Mode`: ( without networking support !)
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

* Click on Fix Checked when finished and exit HijackThis.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

Open Ad-aware and do a full scan. Remove all it finds.


Now open Ewido Security Suite
Click on scanner

* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop

Close Ewido

Go to start > control panel > Display properties > Desktop > Customize Desktop... > Web tab > uncheck and delete everything you find in there. (except for "My current home page")

Reboot back into Windows.

Perform an online scan with Kaspersky WebScanner

Click "Launch Kaspersky Anti-Virus Web Scanner"
You will be prompted if you want to install an ActiveX component from Kaspersky, click yes.
This will start downloading the latest definition files.
Once the files have been downloaded click on "Next"

* Click "Scan Settings"
Select the following in Scan Settings (normally they are already selected by default)

°Scan using the following Anti-Virus database: Standard

°Scan Options: Scan Archives
Scan Mail Bases

* Click OK
* Under select a target to scan, select "My Computer"

* This program will start to scan your system.
The scan will take a while so be patient and let it run.
When the scan is done, it will show a list of infected files found.

* Click on the "Save as Text"- button:
Save the scan log and post it along with a new HijackThis Log, the log smitfiles.txt (which you will find on your C:\) and the Ewido Log by using Add Reply.

It could be possible, after reboot that your system is using the windows classic theme again.
To restore this and set it back to XP-theme, rightclick on your desktop > properties > tab Appearances and choose Windows XP style again under windows and buttons.
Click apply and OK.

Edited by miekiemoes, 10 September 2005 - 05:59 AM.

[miekiemoes]

Hello,

It's better to print out the next instructions or save them in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

Download smitRem and save the file to your desktop.
Doubleclick it and choose install. This will create a new folder on your desktop with the name smitrem.

I see you have already ewido installed, so update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

* Reboot into Safe Mode`: ( without networking support !)
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

* Click on Fix Checked when finished and exit HijackThis.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

Open Ad-aware and do a full scan. Remove all it finds.


Now open Ewido Security Suite
Click on scanner

* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop

Close Ewido

Go to start > control panel > Display properties > Desktop > Customize Desktop... > Web tab > uncheck and delete everything you find in there. (except for "My current home page")

Reboot back into Windows.

Perform an online scan with Kaspersky WebScanner

Click "Launch Kaspersky Anti-Virus Web Scanner"
You will be prompted if you want to install an ActiveX component from Kaspersky, click yes.
This will start downloading the latest definition files.
Once the files have been downloaded click on "Next"

* Click "Scan Settings"
Select the following in Scan Settings (normally they are already selected by default)

°Scan using the following Anti-Virus database: Standard

°Scan Options: Scan Archives
Scan Mail Bases

* Click OK
* Under select a target to scan, select "My Computer"

* This program will start to scan your system.
The scan will take a while so be patient and let it run.
When the scan is done, it will show a list of infected files found.

* Click on the "Save as Text"- button:
Save the scan log and post it along with a new HijackThis Log, the log smitfiles.txt (which you will find on your C:\) and the Ewido Log by using Add Reply.

It could be possible, after reboot that your system is using the windows classic theme again.
To restore this and set it back to XP-theme, rightclick on your desktop > properties > tab Appearances and choose Windows XP style again under windows and buttons.
Click apply and OK.

Edited by miekiemoes, 10 September 2005 - 05:59 AM.

[tifosi]

thanks for taking up my case miekiemoes. i'll get onto this as soon as i get a minute or two..

just one question, the hijackthis fixes, will that interfere with my bluetooth dongle operation?

i'll post back later..

thanks again

[miekiemoes]

Hi, no.. that won't interfere. It's just not really necessary that it sends info to bluetooth.

But you can leave them if you want. (the O8 and the O9's, the choice is yours)
Won't hurt to delete, and it won't hurt to leave them. If you're unsure, just leave them.

[tifosi]

hi miekiemoes

i've had so little time to get this done but finally have.. here are the new reports..

(thanks again for you patience, and help!)

Logfile of HijackThis v1.99.1
Scan saved at 22:19:30, on 17/09/2000
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BT Broadband Help\bin\mpbtn.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Documents and Settings\mark\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: QuikSync.lnk = C:\Program Files\Iomega\QuikSync\QUIKSYNC.EXE
O4 - Startup: Iomega Backup Scheduler.lnk = C:\Program Files\Iomega\Iomega Backup\dtiom98.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES12031.DLL (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES12031.DLL (file missing)
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-18.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay10...es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

-----------------------------------------------------------------------------------------

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Sunday, September 17, 2000 22:17:17
Operating System: Microsoft Windows XP Professional, (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 17/09/2005
Kaspersky Anti-Virus database records: 140722
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 50209
Number of viruses found: 6
Number of infected objects: 14
Number of suspicious objects: 0
Duration of the scan process: 6372 sec

Infected Object Name - Virus Name
C:\WINDOWS\SYSTEM32\bi2.exe Infected: Trojan-Dropper.Win32.Agent.og
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\386537EC Infected: Trojan-Dropper.VBS.Balala.b
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\772E76D4 Infected: Trojan-Downloader.Win32.VB.ca
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\773120D0 Infected: Trojan-Downloader.Win32.VB.ca
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\5500711F.exe Infected: Trojan.Win32.Small.ev
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1DD5141D.exe Infected: Trojan.Win32.Small.ev
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\5DBE78EC.dll Infected: Trojan-Downloader.Win32.Delf.lh
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\64956166.exe Infected: Trojan.Win32.Small.ev
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\35E26B12.exe Infected: Trojan.Win32.Small.ev
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\37DC2373.exe Infected: Trojan.Win32.Small.ev
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\28966F64.exe Infected: Trojan.Win32.Small.ev
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\779C766D.exe Infected: Trojan.Win32.Small.ev
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\1DE4264D.exe Infected: Trojan.Win32.Small.ev
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\059E41C8.old Infected: Virus.Win32.Nsag.b

Scan process completed.

---------------------------------------------------------------------------------------------

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 23:03:49, 13/09/2000
+ Report-Checksum: DCDCF669

+ Scan result:

C:\Documents and Settings\mark\Cookies\[email protected][1].txt -> Spyware.Cookie.Clickhype : Cleaned with backup
C:\Documents and Settings\mark\Cookies\[email protected][2].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\mark\Cookies\[email protected][1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\mark\Cookies\mark@paypopup[1].txt -> Spyware.Cookie.Paypopup : Cleaned with backup


::Report End

---------------------------------------------------------------------------------------------


smitRem log file
version 2.3

by noahdfear

The current date is: 12/09/2000
The current time is: 20:46:37.14

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

CLEAN!


---------------------------------------------------------------------------------------

i look forward to your reply..

[miekiemoes]

Hello,

Delete this file:

C:\WINDOWS\SYSTEM32\bi2.exe

Then open Norton antivirus, select the quarantaine option and delete everything that is present there.

And I see a clean log.

Perform a full scan with an updated Adaware SE and/or Spybot S&D to get rid of the leftovers.
If you don't have those programs yet, you can find the downloadlocations in my sig.

To keep this clean in the future, I would suggest the following things:

Most important thing here --- Visit asap http://windowsupdate.microsoft.com to download and install all the updates and security patches!!

Install Spywareblaster
SpywareBlaster doesn`t scan and clean for so-called spyware, but prevents it from being installed in the first place. It blocks the popular spyware ActiveX controls, and also prevents the installation of any of them via a webpage.

Avoid illegal sites, because that's where most malware is present.

Let your antispywarescanner(s) scan frequently and don't forget to update before.

And I do suggest you perform an online virusscan once in a while. (Housecall and/or Bitdefender). Because what one virusscanner can't find another one maybe can.
Also make sure that your virusscanner, the one that is installed on your system is always up to date!

Make sure your windows has the latest updates: http://windowsupdate.microsoft.com/

If you are having XP SP2, read here how to configure Security Features for Internet Explorer:
http://www.microsoft...xp/iesecxp.mspx

More info on how to prevent malware you can also find here (By Tony Klein)

Happy surfing again!

[tifosi]

thanks very much.. you've been a great help! is it ok to re-launch system restore now? and is there anywhere you would like a donation?

[miekiemoes]

Yes, Enable system restore. Now you'll start with a clean systemrestorepoint.
And about the donation, my help is always free. So you don't have to donate. But if you really want to, the donationlink is in my sig. Or you can donate this forum instead. The choice is yours.

Thanks.

[miekiemoes]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.