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Can't make backups


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#1
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Hi guys, I wan't sure if this should go in the Software Category or Windows XP. I chose this one.

I am currently running the following:

P4 2500mgHz with 512 RAM
160 GIG hard drive partitioned By Acronis for image purposes
CD/DVD ROM
CD/DVD Burner (2X)
============================================

Software:

Windows Xp Home SP2 (Fully updated)
Kaspersky AV Personal 5.0 (Real time monitoring)
Zone Alarm Free
Pest Patrol
Ewido (No Guard)
Ad-Aware
Spybot
A squared (Free)

=============================================

Up until this problem occurred I was using Nero BackitUp to DVD R/W doing incremental backups without problems overnight.

Every morning, I checked and the Inc backup appeared as having been done.

I then ckecked, after stepson left, and noticed that inc backups were not necessarily on DVD. I proceeded to make a new Full backup. That is where I noticed the problem for real.

The software, would copy/compress the chosen files and verify the integrity of the backup to be made. No problem. When the burn process started, it would stop after about 60 MB and freeze. I could not end the procedure either through the software or through Task Manager and each attempt required a manual shutdown. (Boy did my system love that).

I then trial copy of NovaStor and that wouldn't burn either.

I then purchased a copy of Roxio's BackupMyPC that didn't even make it to the burn stage, stating that it was looking for "busy files". This couls last for 45 minutes before I manually shut down the system due to it freezing.

I bit the bullet, and replaced my system with the image taken 6 weks prior just after installing Kaspersky. I had been using Bit Defender before.

The same problem is occurring.

Around the same time as I switched to Kaspersky, I started to use a USB 2.0 125Mb Flash drive for portable Malware Removal purposes. Plug-N-Play wouldn't recognize it but "stepson" Googled and found an article describing the problem which required a minor registry tweak which he was nice enough to make without asking. The drive subsequently worked. He no longer remembers what he changed.

So currently I am without backup capabilities and must rely on copying ClipMate daily backups to CD manually (Program I use to store users URLs and Canned Speeches"

The only changes that I can remember that were made are:

1. Change from Bit Defender to Kaspersky
2. Addition of Flash Drive


Your help in this matter is greatly appreciated


Trevuren
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#2
gerryf

gerryf

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You may have left out the most critical piece of info--cd/dvd burner drive model and make, or more specifically, is this an external drive?

The only way this makes sense is if this is an external usb drive
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#3
Trevuren

Trevuren

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  • 18,699 posts
The internal drives are as follows:

1. Toshiba DVD-ROM DS-R5002
2. Toshiba ODD-DVD SD- M1802


The external Flash 125MB pen drive is from Shikatronics



Trevuren
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#4
darth_ash

darth_ash

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Paste the Nero BackItUP log-file of a failed burn, in you next post.
It can be found at the following path:
C:\Documents and Settings\User_Name\LOCAL Settings\Temp\NeroBackItUp.txt
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#5
Starius

Starius

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i never used back it up i reccomend a program called norton ghost its easy to use and user friendly i believe

(only suggestion)
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#6
Trevuren

Trevuren

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  • Retired Staff
  • 18,699 posts
Nero BackItUp : 1.2.0.27

[ Backup Process ]

Backup name:Full_Data_2Inc66

Created by:Owner

Backup date:9/12/2005 3:24:52 PM


=========================================================
SERIAL NUMBER REMOVED :tazz:


Windows XP 5.1

IA32

WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 10:20:56 AM

ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 5:51:12 PM

Nero API version: 6.6.0.1

Using interface version: 6.3.1.11

Installed in: C:\Program Files\Ahead\Nero\

Application: Ahead\Nero BackItUp



=== Scsi-Device-Map ===

DiskPeripheral : WDC WD1600JB-00EVA0 atapi Port 0 ID 0 DMA: On

CdRomPeripheral : TOSHIBA DVD-ROM SD-R5002 atapi Port 3 ID 0 DMA: On

CdRomPeripheral : TOSHIBA ODD-DVD SD-M1802 atapi Port 3 ID 1 DMA: On



=== CDRom-Device-Map ===

TOSHIBA DVD-ROM SD-R5002 D: CDRom0

TOSHIBA ODD-DVD SD-M1802 E: CDRom1

=======================



AutoRun : 0

Excluded drive IDs:

WriteBufferSize: 72351744 (0) Byte

ShowDrvBufStat : 0

BUFE : 0

Physical memory : 494MB (506600kB)

Free physical memory: 161MB (165272kB)

Memory in use : 67 %

Uncached PFiles: 0x0

Use Static Write Speed Table: 0

Use Inquiry : 1

Global Bus Type: default (0)

Check supported media : Disabled (0)



12.9.2005

NeroAPI

3:25:47 PM #1 Text 0 File DlgWaitCD.cpp, Line 268

Write in overburning mode: NO



3:25:47 PM #2 Text 0 File DlgWaitCD.cpp, Line 2309

Recorder: TOSHIBA DVD-ROM SD-R5002

Medium not present



3:25:47 PM #3 Text 0 File DlgWaitCD.cpp, Line 430

>>> Protocol of DlgWaitCD activities: <<<

=========================================

Insert the disc to write to.

(Medium in drive: unknown. Medium required by compilation: DVD-R/RW, CD-R/RW.)





Existing drivers:

File 'Drivers\CDRALW2K.SYS': Ver=5.3.4.21, size=23436 bytes, created 12/17/2002 12:32:46 PM

File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 9:53:02 AM

File 'Drivers\PXHELP20.SYS': Ver=2.03.16a, size=20576 bytes, created 8/2/2004 3:03:00 AM (Prassi/Veritas driver for win 2K)

File 'Drivers\InCDfs.SYS': Ver=4, 2, 9, 1, size=90880 bytes, created 5/24/2004 1:57:34 PM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDpass.SYS': Ver=4, 2, 9, 1, size=25600 bytes, created 5/24/2004 1:57:52 PM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDrec.SYS': Ver=4, 2, 9, 1, size=5760 bytes, created 5/24/2004 1:59:24 PM (InCD4 driver for win NT/2K/XP)



Registry Keys:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon


=========================================================
3:24:52 PM Reading source path information using [None] profile. This process may take several minutes.

3:24:59 PM Unable to read data from specified path [C:\Documents and Settings\Paul\Spyware Detection].

3:25:03 PM Unable to read data from specified path [C:\Documents and Settings\Paul\Application Data\Microsoft\Cookies\owner@myway[5].txt].

3:25:03 PM Unable to read data from specified path [C:\Documents and Settings\Paul\Application Data\Microsoft\Cookies\owner@myway[3].txt].

3:25:03 PM Unable to read data from specified path [C:\Documents and Settings\Paul\Application Data\Microsoft\Cookies\owner@myway[1].txt].

3:25:05 PM Unable to read data from specified path [C:\Documents and Settings\Owner\Canned Fixes].

3:25:22 PM Incremental backup operation started

3:25:33 PM Please insert the disc to write to...

3:25:47 PM Process aborted by user

3:25:47 PM Backup process failed.



Nero BackItUp : 1.2.0.27

[ Backup Process ]

Backup name:Owner

Created by:Owner

Backup date:9/13/2005 5:04:16 PM


=========================================================
serial number removed :) :)



Windows XP 5.1

IA32

WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 10:20:56 AM

ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 5:51:12 PM

Nero API version: 6.6.0.1

Using interface version: 6.3.1.11

Installed in: C:\Program Files\Ahead\Nero\

Application: Ahead\Nero BackItUp



=== Scsi-Device-Map ===

DiskPeripheral : WDC WD1600JB-00EVA0 atapi Port 0 ID 0 DMA: On

CdRomPeripheral : TOSHIBA DVD-ROM SD-R5002 atapi Port 3 ID 0 DMA: On

CdRomPeripheral : TOSHIBA ODD-DVD SD-M1802 atapi Port 3 ID 1 DMA: On



=== CDRom-Device-Map ===

TOSHIBA DVD-ROM SD-R5002 D: CDRom0

TOSHIBA ODD-DVD SD-M1802 E: CDRom1

=======================



AutoRun : 0

Excluded drive IDs:

WriteBufferSize: 72351744 (0) Byte

ShowDrvBufStat : 0

BUFE : 0

Physical memory : 494MB (506600kB)

Free physical memory: 157MB (161164kB)

Memory in use : 68 %

Uncached PFiles: 0x0

Use Static Write Speed Table: 0

Use Inquiry : 1

Global Bus Type: default (0)

Check supported media : Disabled (0)



13.9.2005

NeroAPI

5:04:25 PM #1 Text 0 File DlgWaitCD.cpp, Line 268

Write in overburning mode: NO



5:04:25 PM #2 Text 0 File DlgWaitCD.cpp, Line 2309

Recorder: TOSHIBA DVD-ROM SD-R5002, Media type: DVD-RW

Disc Manufacturer: TDK502 - sakuM3

Disc Application Code: 64, Disc Physical Code: 214



5:04:25 PM #3 Text 0 File DlgWaitCD.cpp, Line 430

>>> Protocol of DlgWaitCD activities: <<<

=========================================

This disc is not empty.

(Medium in drive: DVD-RW. Medium required by compilation: DVD-R/RW, CD-R/RW.)





Existing drivers:

File 'Drivers\CDRALW2K.SYS': Ver=5.3.4.21, size=23436 bytes, created 12/17/2002 12:32:46 PM

File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 9:53:02 AM

File 'Drivers\PXHELP20.SYS': Ver=2.03.16a, size=20576 bytes, created 8/2/2004 3:03:00 AM (Prassi/Veritas driver for win 2K)

File 'Drivers\InCDfs.SYS': Ver=4, 2, 9, 1, size=90880 bytes, created 5/24/2004 1:57:34 PM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDpass.SYS': Ver=4, 2, 9, 1, size=25600 bytes, created 5/24/2004 1:57:52 PM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDrec.SYS': Ver=4, 2, 9, 1, size=5760 bytes, created 5/24/2004 1:59:24 PM (InCD4 driver for win NT/2K/XP)



Registry Keys:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon


=========================================================
5:04:25 PM Reading source path information using [None] profile. This process may take several minutes.

5:04:25 PM Full backup operation started

5:04:25 PM The disc is not empty.

5:04:36 PM Reading track information

5:05:01 PM Process aborted by user

5:05:01 PM Unable to open disc ID file created during last backup

5:05:04 PM Backup process failed.



Nero BackItUp : 1.2.0.27

[ Backup Process ]

Backup name:Owner

Created by:Owner

Backup date:9/13/2005 5:06:47 PM


=========================================================
serial number removed :) :ph34r:



Windows XP 5.1

IA32

WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 10:20:56 AM

ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 5:51:12 PM

Nero API version: 6.6.0.1

Using interface version: 6.3.1.11

Installed in: C:\Program Files\Ahead\Nero\

Application: Ahead\Nero BackItUp



=== Scsi-Device-Map ===

DiskPeripheral : WDC WD1600JB-00EVA0 atapi Port 0 ID 0 DMA: On

CdRomPeripheral : TOSHIBA DVD-ROM SD-R5002 atapi Port 3 ID 0 DMA: On

CdRomPeripheral : TOSHIBA ODD-DVD SD-M1802 atapi Port 3 ID 1 DMA: On



=== CDRom-Device-Map ===

TOSHIBA DVD-ROM SD-R5002 D: CDRom0

TOSHIBA ODD-DVD SD-M1802 E: CDRom1

=======================



AutoRun : 0

Excluded drive IDs:

WriteBufferSize: 72351744 (0) Byte

ShowDrvBufStat : 0

BUFE : 0

Physical memory : 494MB (506600kB)

Free physical memory: 163MB (167628kB)

Memory in use : 66 %

Uncached PFiles: 0x0

Use Static Write Speed Table: 0

Use Inquiry : 1

Global Bus Type: default (0)

Check supported media : Disabled (0)



13.9.2005

NeroAPI

5:07:15 PM #1 Text 0 File DlgWaitCD.cpp, Line 268

Write in overburning mode: NO



5:07:15 PM #2 Text 0 File DlgWaitCD.cpp, Line 2309

Recorder: TOSHIBA DVD-ROM SD-R5002, Media type: DVD-RW

Disc Manufacturer: TDK502 - sakuM3

Disc Application Code: 64, Disc Physical Code: 214



5:07:15 PM #3 Text 0 File DlgWaitCD.cpp, Line 430

>>> Protocol of DlgWaitCD activities: <<<

=========================================





Existing drivers:

File 'Drivers\CDRALW2K.SYS': Ver=5.3.4.21, size=23436 bytes, created 12/17/2002 12:32:46 PM

File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 9:53:02 AM

File 'Drivers\PXHELP20.SYS': Ver=2.03.16a, size=20576 bytes, created 8/2/2004 3:03:00 AM (Prassi/Veritas driver for win 2K)

File 'Drivers\InCDfs.SYS': Ver=4, 2, 9, 1, size=90880 bytes, created 5/24/2004 1:57:34 PM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDpass.SYS': Ver=4, 2, 9, 1, size=25600 bytes, created 5/24/2004 1:57:52 PM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDrec.SYS': Ver=4, 2, 9, 1, size=5760 bytes, created 5/24/2004 1:59:24 PM (InCD4 driver for win NT/2K/XP)



Registry Keys:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon


=========================================================
5:07:14 PM Reading source path information using [None] profile. This process may take several minutes.

5:07:14 PM Full backup operation started

5:07:15 PM The disc is not empty.

5:07:24 PM Reading track information

5:07:54 PM Process aborted by user

5:07:55 PM Unable to open disc ID file created during last backup

5:07:57 PM Backup process failed.



Nero BackItUp : 1.2.0.27

[ Backup Process ]

Backup name:Owner

Created by:Owner

Backup date:9/13/2005 5:10:43 PM


=========================================================
serial number removed :ph34r: :tazz:



Windows XP 5.1

IA32

WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 10:20:56 AM

ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 5:51:12 PM

Nero API version: 6.6.0.1

Using interface version: 6.3.1.11

Installed in: C:\Program Files\Ahead\Nero\

Application: Ahead\Nero BackItUp

Recorder: <TOSHIBA DVD-ROM SD-R5002>Version: 1033 - HA 3 TA 0 - 6.6.0.1

Adapter driver: <atapi> HA 3

Drive buffer : 2048kB

Bus Type : default (0) -> ATAPI, detected: ATAPI



=== Scsi-Device-Map ===

DiskPeripheral : WDC WD1600JB-00EVA0 atapi Port 0 ID 0 DMA: On

CdRomPeripheral : TOSHIBA DVD-ROM SD-R5002 atapi Port 3 ID 0 DMA: On

CdRomPeripheral : TOSHIBA ODD-DVD SD-M1802 atapi Port 3 ID 1 DMA: On



=== CDRom-Device-Map ===

TOSHIBA DVD-ROM SD-R5002 D: CDRom0

TOSHIBA ODD-DVD SD-M1802 E: CDRom1

=======================



AutoRun : 0

Excluded drive IDs:

WriteBufferSize: 72351744 (0) Byte

ShowDrvBufStat : 0

BUFE : 0

Physical memory : 494MB (506600kB)

Free physical memory: 98MB (100956kB)

Memory in use : 80 %

Uncached PFiles: 0x0

Use Static Write Speed Table: 0

Use Inquiry : 1

Global Bus Type: default (0)

Check supported media : Disabled (0)



13.9.2005

NeroAPI

5:14:53 PM #1 Text 0 File Reader.cpp, Line 127

Reader running



5:14:53 PM #2 Text 0 File Writer.cpp, Line 122

Writer TOSHIBA DVD-ROM SD-R5002 running



5:14:53 PM #3 Text 0 File AudioCompilationImpl.cpp, Line 842

DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)

DRM: Beginning burn process.



5:14:53 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3286

First writeable address = 0 (0x00000000)



5:14:53 PM #5 Text 0 File Burncd.cpp, Line 3117

Turn on Disc-At-Once, using DVD media



5:14:53 PM #6 Text 0 File DlgWaitCD.cpp, Line 256

Last possible write address on media: 2298495 (510:46.45, 4489MB)

Last address to be written: 68175 ( 15:09.00, 133MB)



5:14:53 PM #7 Text 0 File DlgWaitCD.cpp, Line 268

Write in overburning mode: NO



5:14:53 PM #8 Text 0 File DlgWaitCD.cpp, Line 2309

Recorder: TOSHIBA DVD-ROM SD-R5002, Media type: DVD-RW

Disc Manufacturer: TDK502 - sakuM3

Disc Application Code: 64, Disc Physical Code: 214



5:14:53 PM #9 Text 0 File DlgWaitCD.cpp, Line 430

>>> Protocol of DlgWaitCD activities: <<<

=========================================



5:14:53 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 844

Setup items (after recorder preparation)

0: TRM_DATA_MODE1 ()

2 indices, index0 (150) not provided

original disc pos #0 + 68176 (68176) = #68176/15:9.1

relocatable, disc pos for caching/writing not required/ required, no patch infos

-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 68176 blocks [TOSHIBA DVD-ROM SD-R5002]

--------------------------------------------------------------



5:14:53 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1047

Prepare recorder [TOSHIBA DVD-ROM SD-R5002] for write in CUE-sheet-DAO

DAO infos:

==========

MCN: ""

TOCType: 0x00; Session Closed, disc not fixated

Tracks 1 to 1:

1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 139624448, ISRC ""

DAO layout:

===========

__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_

0 | lead-in | 0 | 0x00 | 0x41

0 | 1 | 0 | 0x00 | 0x41

0 | 1 | 1 | 0x00 | 0x41

68176 | lead-out | 1 | 0x00 | 0x41



5:14:53 PM #12 Phase 24 File APIProgress.cpp, Line 276

Caching of files started



5:14:53 PM #13 Text 0 File Burncd.cpp, Line 4003

Cache writing successful.



5:14:53 PM #14 Phase 25 File APIProgress.cpp, Line 276

Caching of files completed



5:14:53 PM #15 Phase 36 File APIProgress.cpp, Line 276

Burn process started at 1x (1,385 KB/s)



5:14:53 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2497

Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0



5:14:53 PM #17 Text 0 File DVDMinusRW.cpp, Line 271

Perform 'Quick Format' (type 15h) to set disc in 'Restricted Overwrite Mode'.



5:14:53 PM #18 Phase 136 File APIProgress.cpp, Line 276

Quick Format DVD-RW



5:15:23 PM #19 Phase 65 File APIProgress.cpp, Line 276

Burn process started



5:15:23 PM #20 Text 0 File DVDR.cpp, Line 2027

Recording mode: Restricted Overwrite Mode



5:15:23 PM #21 Text 0 File Mmc.cpp, Line 20673

Set BUFE: Buffer underrun protection -> ON



5:15:23 PM #22 Text 0 File DVDR.cpp, Line 2168

Start write address at LBA 0

DVD high compatibility mode: No



5:15:23 PM #23 Text 0 File Cdrdrv.cpp, Line 8281

---- DVD Structure: Physical Format Information (00h) ----

Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050

Book Type: DVD-RW (3), Part Version: 2

Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h)

Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable

Linear Density: 0,267 um/bit, Track Density: 0,74 um/track

Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)

End Physical Sector Number of Data Area: 30000 h

End Sector Number in Layer 0: 0 h

Data in Burst Cutting Area (BCA) exist

Start sector number of the current Border-Out: 0 h

Start sector number of the next Border-In: 0 h

Media Specific [16..63]:

80 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................



5:15:38 PM #24 Text 0 File Cdrdrv.cpp, Line 1284

17:15:38.468 - TOSHIBA DVD-ROM SD-R5002\H3 T0 : Queue again later



5:15:59 PM #25 Text 0 File Cdrdrv.cpp, Line 1284

17:15:59.890 - TOSHIBA DVD-ROM SD-R5002\H3 T0 : Queue again later



5:15:59 PM #26 SCSI -400 File Cdrdrv.cpp, Line 1432

SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x03AF0000

Status: 0x04 (0x01, SCSI_ERR)

HA-Status 0x00 (0x00, OK)

TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)

Sense Key: 0x00 (KEY_NO_SENSE)

Sense Code: 0x00

Sense Qual: 0x00

CDB Data: 0x2A 0x00 0x00 0x00 0x39 0xE0 0x00 0x00 0x20 0x00 0x00 0x00

Sense Data:



5:15:59 PM #27 CDR -400 File Writer.cpp, Line 311

Unspecified target error

TOSHIBA DVD-ROM SD-R5002\H3 T0



5:16:00 PM #28 Text 0 File ThreadedTransfer.cpp, Line 229

all writers idle, stopping conversion



5:16:00 PM #29 Text 0 File ThreadedTransfer.cpp, Line 223

conversion idle, stopping reader



5:16:00 PM #30 Text 0 File DVDR.cpp, Line 2410

EndDAO: Last written address was 14815



5:16:03 PM #31 Phase 133 File APIProgress.cpp, Line 276

Writing short lead-out



5:18:13 PM #32 Phase 38 File APIProgress.cpp, Line 276

Burn process failed at 1x (1,385 KB/s)



5:18:13 PM #33 Text 0 File AudioCompilationImpl.cpp, Line 867

DRM: DRM burn session terminated.



5:18:13 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 896

DRM: Closing entire DRM handling. Bye.





Existing drivers:

File 'Drivers\CDRALW2K.SYS': Ver=5.3.4.21, size=23436 bytes, created 12/17/2002 12:32:46 PM

File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 9:53:02 AM

File 'Drivers\PXHELP20.SYS': Ver=2.03.16a, size=20576 bytes, created 8/2/2004 3:03:00 AM (Prassi/Veritas driver for win 2K)

File 'Drivers\InCDfs.SYS': Ver=4, 2, 9, 1, size=90880 bytes, created 5/24/2004 1:57:34 PM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDpass.SYS': Ver=4, 2, 9, 1, size=25600 bytes, created 5/24/2004 1:57:52 PM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDrec.SYS': Ver=4, 2, 9, 1, size=5760 bytes, created 5/24/2004 1:59:24 PM (InCD4 driver for win NT/2K/XP)



Registry Keys:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon


=========================================================
5:11:47 PM Reading source path information using [None] profile. This process may take several minutes.

5:11:48 PM Full backup operation started

5:11:48 PM Please insert the disc to write to...

5:12:45 PM Please insert the disc to write to...

5:12:45 PM Compression of file(s) started

5:13:47 PM Compression of file(s) completed successfully

5:13:47 PM Start Data Verification

5:14:53 PM End Data Verification

5:14:53 PM Caching of files started

5:14:53 PM Caching of files completed

5:14:53 PM Burn process started at 1x (1,385 KB/s)

5:14:53 PM Quick Format DVD-RW

5:15:23 PM Burn process started

5:16:00 PM Unspecified target error TOSHIBA DVD-ROM SD-R5002\H3 T0

5:16:03 PM Writing short lead-out

5:18:13 PM Burn process failed at 1x (1,385 KB/s)

5:18:17 PM Backup process failed.



Nero BackItUp : 1.2.0.27

[ Backup Process ]

Backup name:Owner

Created by:Owner

Backup date:9/13/2005 5:21:45 PM


=========================================================
serial number removed :tazz: :)



Windows XP 5.1

IA32

WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 10:20:56 AM

ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 5:51:12 PM

Nero API version: 6.6.0.1

Using interface version: 6.3.1.11

Installed in: C:\Program Files\Ahead\Nero\

Application: Ahead\Nero BackItUp



=== Scsi-Device-Map ===

DiskPeripheral : WDC WD1600JB-00EVA0 atapi Port 0 ID 0 DMA: On

CdRomPeripheral : TOSHIBA DVD-ROM SD-R5002 atapi Port 3 ID 0 DMA: On

CdRomPeripheral : TOSHIBA ODD-DVD SD-M1802 atapi Port 3 ID 1 DMA: On



=== CDRom-Device-Map ===

TOSHIBA DVD-ROM SD-R5002 D: CDRom0

TOSHIBA ODD-DVD SD-M1802 E: CDRom1

=======================



AutoRun : 0

Excluded drive IDs:

WriteBufferSize: 72351744 (0) Byte

ShowDrvBufStat : 0

BUFE : 0

Physical memory : 494MB (506600kB)

Free physical memory: 167MB (171568kB)

Memory in use : 66 %

Uncached PFiles: 0x0

Use Static Write Speed Table: 0

Use Inquiry : 1

Global Bus Type: default (0)

Check supported media : Disabled (0)



13.9.2005

NeroAPI

5:22:47 PM #1 Text 0 File DlgWaitCD.cpp, Line 268

Write in overburning mode: NO



5:22:47 PM #2 Text 0 File DlgWaitCD.cpp, Line 2309

Recorder: TOSHIBA DVD-ROM SD-R5002, Media type: DVD-RW

Disc Manufacturer: TDK502 - sakuM3

Disc Application Code: 64, Disc Physical Code: 214



5:22:47 PM #3 Text 0 File DlgWaitCD.cpp, Line 430

>>> Protocol of DlgWaitCD activities: <<<

=========================================

Insert the disc to write to.

(Medium in drive: unknown. Medium required by compilation: DVD-R/RW, CD-R/RW.)





Existing drivers:

File 'Drivers\CDRALW2K.SYS': Ver=5.3.4.21, size=23436 bytes, created 12/17/2002 12:32:46 PM

File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 9:53:02 AM

File 'Drivers\PXHELP20.SYS': Ver=2.03.16a, size=20576 bytes, created 8/2/2004 3:03:00 AM (Prassi/Veritas driver for win 2K)

File 'Drivers\InCDfs.SYS': Ver=4, 2, 9, 1, size=90880 bytes, created 5/24/2004 1:57:34 PM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDpass.SYS': Ver=4, 2, 9, 1, size=25600 bytes, created 5/24/2004 1:57:52 PM (InCD4 driver for win NT/2K/XP)

File 'Drivers\InCDrec.SYS': Ver=4, 2, 9, 1, size=5760 bytes, created 5/24/2004 1:59:24 PM (InCD4 driver for win NT/2K/XP)



Registry Keys:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon


=========================================================
5:22:09 PM Reading source path information using [None] profile. This process may take several minutes.

5:22:09 PM Full backup operation started

5:22:09 PM Please insert the disc to write to...

5:22:31 PM Process aborted by user

5:22:50 PM Backup process failed.

Edited by ukbiker, 14 September 2005 - 12:32 AM.

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#7
Trevuren

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I have upgraded Nero to 6.6.016 and am now able to burn to both CD and DVD in backups but the R/W medium remains a no go.

It now closes on its own so no more need to reboot manually to "unfreeze" the system.

Last attempt on a CD- R/W backup did not bear fruit but provided the 3 following mesages:

a. Command Sequence Error

b. Invalid Write State Toshiba DVD-ROM R5002/H3T0

c. Could not perform End Task

I hope this helps a bit. Thanks,

Trevuren
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#8
darth_ash

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First, lets try updating the wnaspi32.dll file to the latest version.
It has to be replaced in two places, one in the system32 folder and another in the Nero-installtion folder (C:\Program Files\Ahead\Nero).
Pls. rename the wnaspi32.dll in these folders to wnaspi32.old or copy them to different folders, just to keep a backup

For the one in the Nero folder:
Download the wnaspi32.dll file from Nero's site:
www.nero.com/en/WNASPI32.DLL.html
and copy it to the C:\Program Files\Ahead\Nero.


For the one in the system32 folder
Download the wnaspi32.dll from the followning link:
http://www.adaptec.c...=aspi_471a2.exe.
Read the installtion instructions carefully on that page.

Edited by darth_ash, 14 September 2005 - 04:39 AM.

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#9
sharlpero

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IMHO. I 've never used your backup programs too. Personally I use Acronis Imaging software. It's nerver let me down at least.
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#10
Trevuren

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I located wnaspi32.dll int the Program Files\Ahead\Nero folder and downloaded the replacement file from Ahead. No further action has been taken at this time.

I have downloaded the file aspi-471a2.exe from the site you provided and located the wnaspi32.dll in the sys32 folder.

The installation directions ask you to look for a C:\Adaptec folder in your system or find where you move it to. An extensive search of my system, does notreveal the existence of any such a folder on my machine. Can a blank folder be created to satisfy these requirements?


Thanks,


Trevuren
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#11
darth_ash

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aspi-471a2.exe is Winzip Self-extracting file.
Just open it (aspi-471a2.exe) and click the Unzip button, it will create the c:\adaptec folder by default, unless you change the path of the destination.

Goto c:\adaptec and run install.bat.
Dont try replacing the wnaspi32.dll (for the system32 folder) manually; let install.bat do it.
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#12
Trevuren

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1. Both dll's were renamed and replaced with suggested ones.

2. Notes: dll in Nero folder was current one but I still changed it
auto install of dll for system32 folder froze system and required manual reboot. New Dll is present in sys32 folder.

3. Any more steps before trying it out?

Just read an article by Keith in other Forum. Maybe I'm wasting my time fiddling around with rewritable media for backup purposes?

Thanks,

Trevuren

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#13
darth_ash

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Theres nothing wrong with using R\W media.
But, yes over a course of time or after a number of burn\erase sessions, the R\W media needs to be replaced, because the silver-alloy dye of the recording layer wears out.
I personally never had any probelms with R\W media, though I dont backup that frequently. I only had to replace mine due to physical damage.

The old version of wnaspi32.dll was the only thing I could find wrong with your log. The NERO one must have been updated after you upgraded your Nero to 6.6.016.
So go ahead and try a burn session.
Best of luck! :tazz:


BTW.. the article was by Czarina
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#14
Trevuren

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Thanks darth_ash for help in this matter.

I will take it out for spin with my fingers crossed.

Take care and I owe you one,

Trevuren
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#15
Trevuren

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After more fooling around, it appears that that the problem may not be with Nero but rather with an ancient DVD Burner.


Trevuren
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