[simonp]

After a major cleanup, IE6 /outlook would not run.
All the setups are correct and accessing them on the start menu accesses the pages but there is no connection to the net.
I have tried an XP upgrade installation , however I get error messages and a number of files will not copy.
When using the remove/install windows components, the items are removed from the start menu and installing returns them, however the file size shown is 0 so I assume that something has gone missing.

I have no access at home and have to manage this from the computer at work....

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Try this:

http://www.geekstogo...ternet explorer

-=jonnyrotten=-

[-=jonnyrotten=-]

Try this:

http://www.geekstogo...ternet explorer

-=jonnyrotten=-

[simonp]

Try this:

http://www.geekstogo...ternet explorer

-=jonnyrotten=-

Thanks but I've been there done that but missed out on the T Shirt.

There is something missing between loading the page and communication with the modem.
It must have something to do with the fact that install is not actually installing anything as the filesize is 0 for outlook/ie/msn.......

[-=jonnyrotten=-]

Place your XP setup disk in the drive and click Start, Run, type "sfc /scannow" without the quotes. Make sure to have 1 space between sfc and /scannow. This will check all system files and restore corrupt or missing ones back to original state. Then try reinstalling IE and OE. Hope this works for ya.

-=jonnyrotten=-

[simonp]

Place your XP setup disk in the drive and click Start, Run, type "sfc /scannow" without the quotes.  Make sure to have 1 space between sfc and /scannow.  This will check all system files and restore corrupt or missing ones back to original state.  Then try reinstalling IE and OE.  Hope this works for ya.

-=jonnyrotten=-

Thanks for that, I trust I will find IE and OE on the OEM disk that came with the machine. I have done all the other but the files still remain empty. If you could tell me the procedure to reinstall OE and IE it would be appreciated as I'm obviously doing some thing wrong

[-=jonnyrotten=-]

Basically you click "Start", "search" and select "all files and folders" and type ie.inf and search for it. When it is found right click the file and click "Install" this will reinstall IE and OE.

Here is an article on this from microsoft too.

http://support.micro...om/?kbid=318378

Let me know how it goes.

-=jonnyrotten=-

[simonp]

Basically you click "Start", "search" and select "all files and folders" and type ie.inf and search for it.  When it is found right click the file and click "Install"  this will reinstall IE and OE. 

Here is an article on this from microsoft too.

http://support.micro...om/?kbid=318378

Let me know how it goes.

-=jonnyrotten=-

Still no joy, I havedone all that. When I click on explorer the toolbar comes up correctly but when I try a link I get the "page cannot be found message. The set up for the modem is ok and I have been through that again with the ISP.
I still have the problem that MSN, OE,IE6 etc show a 00 file size in the install/remove windows component window. If I remove them they disappear from start up menu and if i install they reappear but the file size remains zero.

[admin]

As you probably know, IE and IE are tightly integrated into Windows in XP. It's not as simple as reinstalling a stand-alone program.

We're you able to run system file checker?

What service packs do you have installed?

Do you have a WinXP CD? A repair installation may be required:
http://www.geekstogo...p?showtopic=138

[simonp]

As you probably know, IE and IE are tightly integrated into Windows in XP. It's not as simple as reinstalling a stand-alone program.

We're you able to run system file checker?

What service packs do you have installed?

Do you have a WinXP CD? A repair installation may be required:
http://www.geekstogo...p?showtopic=138

Have done the folowing
sfc /scannow
xp upgrade installation
done a repair
done windows ie.inf right click install

The problem still remains that on the Install/remove windows components window MSN/IE/Outlook are all showing a 00 BIT file size. This is the only thing I can find wrong