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Running VNC

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Alright ... I'm having some problems with VNC, so if anyone can help me out ... <3

Me and my friend both have servers up, and while she can access my server perfectly dandy, I can't connect to hers. Checked and rechecked the IP adress, changed it a bunch of times and checked and rechecked again, but it just won't connect.

[between a Powerbook using OSX and my laptop using WinXP]

Any suggestions?
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I've never had any need for RealVNC/VNC but the only problem I could see would maybe be a built-in firewall that she isn't aware of?
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