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Network Printer can't be used!


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#1
redwave250443

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One machine with Windows XP Added into Domain, suddenly found the netwrok printer couldn't be used after logging into the domain. When I attempted to print a excel or word document, a prompt was occur that is 'You don't have permissiont to use the printer'. I enter the start->printers and faxes->printer, found the network printer displayed 'refuse use', when I clicked it, it indicated that you needed to installed a printer drivers for the printer. I did it, finally the network printer could be used. Why does the confused issue appear? A virus 'Trojan.dropper' has been detected. Maybe, the issue is something to do with the virus. Any help appreciate!!!
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#2
Fenor

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It's possible the virus messed with some of your network settings which caused you to not be able to print from the network printer on your domain. Since it's working now I wouldn't think much more of it other then to make sure each computer on the domain has Antivirus software on it and that they are all fully updated.
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#3
comanighttrain

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squash the virus and then reset the network (if its not too much bother) thats how i work the kinks out, troubleshooting is sometimes more time/resource/patience consuming than just starting over
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