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xp elements not working


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#1
marshel

marshel

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First problems came when my Yahoo mail would not delete, then could not access certain banks and credit cards. When I click on the button or link, NO RESPONSE.
Trying to find an answer, went to START, HELP, same result, SEARCH and SYSTEM RESTORE also gave no response. A click on the MEDIA PLAYER returns "INTERNAL ERROR"
HELP
First day as a member, glad I found this site
THANK YOU
HELP
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#2
Retired Tech

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Click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD and get a blue progress bar, reboot when the bar goes
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#3
marshel

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Keith, thanks for the advice. Bought the computer with XP installed and don't have CD
Will it help to buy a fresh copy of XP, or will I have to install it?? If so, can I install over and replace the current XP ??
Thanks
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#4
Retired Tech

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The first thing is to ask the PC supplier what type of installation is on at the moment.

If you didn't get any disc then you probably have a restore partition, and most likely the only option is to revert to original configuration

A restore partition probably won't recognise an XP CD, you could borrow a same version XP CD to establish this.

Long term, it would be better to buy an OEM XP CD, back up your existing data with a CDRW or DVDRW Drive then clean install from the XP CD
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#5
marshel

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What's the chance of my messing it up??
Thanks for the advice...any chance this could be a forerunner of a hard drive crash??
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