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backdoor.greybird and Win32\Purstiu.A [CLOSED]


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#1
Coop88

Coop88

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Hello,
When I turn my computer on Norton finds and deletes the backdoor.greybird trojan. Norton's link says to open processes in task manager and end task Svch0st.exe. When doing this I found 5 instances of Svchost.exe. Only difference I see is the spelling. When I try to end them, windows shuts down and restarts.

I also have problems accessing media files. As soon as I open the main file where the media is stored windows explorer closes/shuts down. After sending an error report the Microsoft window says the problem is TrojanDownloader Win32\Purstiu.A. I ran their Malicious Software Removal Tool and it didn't find anything. I did a search and Orion 6415 seems to be having the same problem I am. I am tracking that thread as well as this one.

I followed the guide before I posted this--installing various anti-spyware programs and what not. I have run updates for windows xp sp2 and Norton Internet Security. Below is my HiJackThis log.

Thanks for reading.

Logfile of HijackThis v1.99.1
Scan saved at 1:40:38 AM, on 9/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\SBC\FreedomLink\SBCFL.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [SBC RoamingClient] "C:\Program Files\SBC\FreedomLink\SBCFL.exe" -d
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1126484587340
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Edited by Coop88, 16 September 2005 - 02:15 AM.

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#2
greyknight17

greyknight17

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Welcome to GTG.

Don't stop any of the legit svchost.exe processes because they are system critical. Other "similar" (virus) processes need to be stopped and deleted.

Did Ewido find anything?

Please empty any Quarantine folder in your antivirus program and purge all recovery items in the Spybot program (if you use it) before running this tool.

Download the Mwav virus checker at http://www.mwti.net/antivirus/mwav.asp (Use Link 3)

1. Save it to a folder.
2. Reboot into Safe Mode.
3. Double click the Mwav.exe file. This is a stand alone tool and NOT just a virus checker......so it won't install anything.
4. Select all local drives, scan all files, and press SCAN. When it is completed, anything found will be displayed in the lower pane.
5. In the Virus Log Information Pane......
Left click and highlight all the information in the Lower pane --- Use &CTRL C &on your keyboard to copy everything found in the lower pane and save it to a notepad file
*Note* If prompted that a virus was found and you need to purchase the product to remove the malware, just close out the prompt and let it continue scanning. We are not going to use this to remove anything...but to ID the bad files.

Once you copy that to a Notepad file...highlight the text and copy it here.
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#3
Coop88

Coop88

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Thank you for responding.

How can I tell which svchost.exe's are legitimate? Some of them say SYSTEM next to them, some say NETWORK, some say my name. There are 6 total in the processes tab. Should I just leave them all alone? ewido did not find anything.

I ran the scanner as you suggested. Program found 18 viruses. I'm assuming the next step would be to remove them, how do I do this? If not, what is the next step?

Results:

Object "Tencent QQ Spyware/Adware" found in File System! Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Documents and Settings\All Users\Application Data\Ahead\NeroDigital\settings.xml". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Chs.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Cht.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Dan.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Deu.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Esl.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Esp.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Fra.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Ita.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Jpn.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Kor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Nld.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Nor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Rus.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Sve.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Tha.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnap-Trk.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Chs.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Cht.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Dan.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Deu.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Esl.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Esp.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Fra.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Ita.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Jpn.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Kor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Nld.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Nor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Rus.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Sve.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Tha.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero PhotoSnap\PhotoSnapViewer-Trk.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Chs.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Cht.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Dan.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Deu.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Esl.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Esp.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Fra.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Ita.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Jpn.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-kor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Nld.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Nor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Rus.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-sve.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Tha.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\ShowTime-Trk.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero ShowTime\Skins\standard.bmp". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Chs.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Cht.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Dan.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Deu.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Esl.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Esp.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Fra.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Ita.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Jpn.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Kor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Nld.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Nor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Rus.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Sve.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Tha.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero Recode\Recode-Trk.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-dan.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-cht.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-nld.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-fra.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-deu.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-ita.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-jpn.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-kor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-nor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-rus.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-esp.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-sve.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-chs.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-tha.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\CoverDesigner\covered-trk.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Chs.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Cht.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Deu.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Esp.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Fra.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Ita.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Kor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Nld.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Dan.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Nor.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Rus.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Sve.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Tha.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Trk.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart_chs.chm". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart_cht.chm". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart_deu.chm". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart_esp.chm". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart_fra.chm". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart_ita.chm". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart_jpn.chm". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart_kor.chm". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart_nld.chm". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero StartSmart\NeroStartSmart_sve.chm". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Ahead\Nero BackItUp\BackItUp-Jpn.nls". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\system32\L3CODECX.ACM". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\system32\Mp3cnfg.cpl". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\cmmgr32.exe" refers to invalid object "C:\WINDOWS\system32\cmmgr32.exe". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "AltnetDM". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "RXToolBar". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{7585478E9D9B42108671C12F8714CEFE}". Action Taken: No Action Taken.
Entry "HKCR\TypeLib\{05563F82-69A7-40A6-8670-153B635A7EF6}" refers to invalid object "C:\Program Files\RXToolBar\sfcont.dll". Action Taken: No Action Taken.
Entry "HKCR\ComPlusMetaData.MsCorHost" refers to invalid object "{727CDF4F-3BA0-11D3-8738-00C04F79ED0D}". Action Taken: No Action Taken.
Entry "HKCR\ComPlusMetaData.MsCorHost.2" refers to invalid object "{727CDF4F-3BA0-11D3-8738-00C04F79ED0D}". Action Taken: No Action Taken.
Entry "HKCR\Connection Manager Profile\shell\open\command" refers to invalid object "C:\WINDOWS\system32\CMMGR32.EXE "%1"". Action Taken: No Action Taken.
Entry "HKCR\DiscCopy3.Document\shell\open\command" refers to invalid object "C:\Program Files\InterVideo\DVDCopy 4\DVDCopy.exe "%1"". Action Taken: No Action Taken.
Entry "HKCR\msbackupfile\shell\open\command" refers to invalid object "%SystemRoot%\system32\ntbackup.exe". Action Taken: No Action Taken.
Entry "HKCR\RXResult.RXResultFilter" refers to invalid object "{2AB289AE-4B90-4281-B2AE-1F4BB034B647}". Action Taken: No Action Taken.
Entry "HKCR\RXResult.RXResultTracker" refers to invalid object "{59879FA4-4790-461c-A1CC-4EC4DE4CA483}". Action Taken: No Action Taken.
Entry "HKCR\SymWriter.pdb" refers to invalid object "{520DC67A-752E-11D3-8D56-00C04F680B2B}". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002312.exe tagged as "not-a-virus:AdWare.Altnet.g". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002319.dll tagged as "not-a-virus:AdWare.Altnet.d". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002338.exe tagged as "not-a-virus:AdWare.Altnet.h". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002339.exe tagged as "not-a-virus:AdWare.Altnet.a". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002340.exe tagged as "not-a-virus:AdWare.Altnet.l". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002342.dll tagged as "not-a-virus:AdWare.Altnet.a". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002343.dll tagged as "not-a-virus:AdWare.Altnet.a". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002345.dll tagged as "not-a-virus:AdWare.BrilliantDigital.3039". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002346.dll tagged as "not-a-virus:AdWare.Altnet.j". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002347.dll tagged as "not-a-virus:AdWare.Altnet.a". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002348.dll tagged as "not-a-virus:AdWare.Altnet.b". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002349.dll tagged as "not-a-virus:AdWare.BrilliantDigital.1007". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002352.exe tagged as "not-a-virus:AdWare.ToolBar.404Search.h". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002353.dll tagged as "not-a-virus:AdWare.ToolBar.404Search.l". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002368.dll tagged as "not-a-virus:AdWare.MySearch.e". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002402.DLL tagged as "not-a-virus:AdWare.ToolBar.MyWebSearch.l". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{5D4A947A-B21D-413D-8B75-BD659968CCDC}\RP16\A0002403.DLL tagged as "not-a-virus:AdWare.ToolBar.MyWebSearch.o". Action Taken: No Action Taken.

Edited by Coop88, 17 September 2005 - 12:12 AM.

  • 0

#4
greyknight17

greyknight17

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No, don't end any of them. Earlier you said you saw Svch0st.exe (notice that zero instead of the letter o). That is definitely a bad one. Spelling is everything.

See if this gets rid of it:

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer and uncheck the same box to enable System Restore.
  • 0

#5
Coop88

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I just want to clarify: When I open my processes tab I see 6 svchost.exe's. None are spelled svch0st.exe. When I boot my computer Norton says it finds the backdoor.graybird virus and that the files have been deleted. This occurs on every start up. The Norton window says to end process svch0st.exe. I just thought it was strange to have 6 different processes running under the same name, so I tried svchost.exe instead. What I don't understand is if the virus is being deleted, why is it showing up on every reboot?

I followed your directions and disabled restore points for all drives. Then I rebooted. The Norton window appeared (saying it found and deleted the backdoor.graybird virus). I rebooted again to see if the window would come back. It did. I then reactivated restore points.

How can something keep coming back after you delete it? I thought about just reformatting the hard drive and reinstalling windows, but my friend at work said that may or may not help. Doesn't reformatting erase everything on the drive?
  • 0

#6
greyknight17

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Yes, formatting in most cases will get rid of viruses/trojans. But there are cases when some embed themselves into your bios and infects it there...then that's a completely different story. In your case, this graybird one doesn't seem to be in the very high threat, but nonetheless, still harmful.

Yes, it's the svch0st.exe that's bad. All the other svchost.exe are normal. I have like 4 or 5 running on my laptop now.

Let's get this fixed up instead of formatting (then you have to backup all your data, put them back, reinstall other programs....don't want to go through all that mess do you? :tazz:).

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net...wnload/updates/ to update manually.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. Don't run it yet.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose Yes to logoff.

Now open Ewido and do a scan on your system.

* Click on scanner
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with Ewido it is finding cases of false positives.
o You will need to step through the process of cleaning files one-by-one.
o If Ewido detects a file you KNOW to be legitimate, select none as the action.
o Do NOT select 'Perform action on all infections'
o If you are unsure of any entry found, select none for now as the action.
* Once the scan has completed, there will be a button located on the bottom of the screen named Save report
* Click Save report.
* Save the report .txt file to your desktop or a location where you can find it easily.

Restart your computer. Post the logs for HijackThis and Ewido.

Also give me this log:

Right click on http://www.silentrun...ent Runners.vbs and choose Save As...Save it to your Desktop. Make sure you have disabled any programs that may block/disable scripts (ex: Ad-Watch, TeaTimer, Norton, etc.). Double click on 'Silent Runners' to run it. This will take a few minutes. It will create a file called 'Startup Programs' followed by your computer name and current date. Open up that file and post all the contents here in your next post.
  • 0

#7
Coop88

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Thank you for your help. I ran the programs as you suggested. Ewido did not find any infected objects, so there is no report to display.

Here is the silent runner log:

"Silent Runners.vbs", revision 40.1, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"SBC RoamingClient" = ""C:\Program Files\SBC\FreedomLink\SBCFL.exe" -d" ["SBC Knowledge Ventures, L.P."]
"Spyware Doctor" = ""C:\Program Files\Spyware Doctor\swdoctor.exe" /Q" ["PCTools"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"gcasServ" = ""C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"" [MS]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"Symantec NetDriver Monitor" = "C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer" ["Symantec Corporation"]
"ATICCC" = ""C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime" [null data]
"NeroFilterCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
"WinPatrol" = "C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe" ["BillP Studios"]
"THGuard" = ""C:\Program Files\TrojanHunter 4.2\THGuard.exe"" ["Mischel Internet Security"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}\(Default) = "PCTools Site Guard" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll" ["PC Tools"]
{9ECB9560-04F9-4bbc-943D-298DDF1699E1}\(Default) = "CNisExtBho Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll" ["Symantec Corporation"]
{B56A7D7D-6927-48C8-A975-17DF180C71AC}\(Default) = "PCTools Browser Monitor" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll" ["GuideWorks Pty. Ltd."]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "CNavExtBho Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{5E2121EE-0300-11D4-8D3B-444553540000}" = "Catalyst Context Menu extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ATI Technologies\ATI.ACE\atiacmxx.dll" [empty string]
"{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}" = "TrojanHunter Menu Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
"{E976844F-E7A7-41E1-B7DF-6FDC48AE2C57}" = "MJ2Desc Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\MJ2Desc.dll" ["Morgan Multimedia"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\logon.scr" [MS]


Startup items in "Owner" & "All Users" startup folders:
-------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"ATI CATALYST System Tray" -> shortcut to: "C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe SystemTray" [null data]


Enabled Scheduled Tasks:
------------------------

"Norton AntiVirus - Scan my computer - Owner" -> launches: "C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 15
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}" = "Norton Internet Security" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll" ["Symantec Corporation"]

"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Toolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll" ["Yahoo! Inc."]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}" = "Norton Internet Security"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll" ["Symantec Corporation"]

"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Toolbar" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll" ["Yahoo! Inc."]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{2D663D1A-8670-49D9-A1A5-4C56B4E14E84}\
"ButtonText" = "Spyware Doctor"
"CLSIDExtension" = "{A1EDC4A1-940F-48E0-8DFD-E38F1D501021}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll" ["GuideWorks Pty. Ltd."]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
ewido security suite guard, ewido security suite guard, "C:\Program Files\ewido\security suite\ewidoguard.exe" ["ewido networks"]
ISSvc, ISSVC, ""C:\Program Files\Norton Internet Security\ISSVC.exe"" ["Symantec Corporation"]
LightScribeService Direct Disc Labeling Service, LightScribeService, ""C:\Program Files\Common Files\LightScribe\LSSrvc.exe"" [empty string]
Norton AntiVirus Auto-Protect Service, navapsvc, ""C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Drivers Service, SNDSrvc, ""C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"" ["Symantec Corporation"]
Symantec Network Proxy, ccProxy, ""C:\Program Files\Common Files\Symantec Shared\ccProxy.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Symantec SPBBCSvc, SPBBCSvc, ""C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe"" ["Symantec Corporation"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 39 seconds, including 18 seconds for message boxes)


Here is my HiJackThis log:


Logfile of HijackThis v1.99.1
Scan saved at 8:54:53 PM, on 9/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1126484587340
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


I noticed that the Norton box did not pop up telling me it deleted graybird. Perhaps it is gone?
  • 0

#8
greyknight17

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It usually doesn't go away for no reason. Was it removed again recently? And it hasn't returned since then?

Just check and fix these in HijackThis:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing


Your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.
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#9
Coop88

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The Norton windows stopped appearing after I followed the instructions to run Cleansweep (and the others) in safe mode. It was when I restarted my computer right after those steps that I noticed the Norton window didn't appear. It has not come back since.

I fixed the files you mentioned. However, when I try to access a media file I still get the error message that explorer has encountered a problem and needs to close. The taskbar+ icons will dissappear and then reappear. When I send the error report, the microsoft window states that I have the trojandownloader win32/Purstiu.A virus. I ran the malicious software removal tool. Oddly, it didn't find the virus microsoft says I have. What's going on here?

I appreciate your help.


Edit: After using my computer for a little while, it looks like the font has changed since I followed the instructions above. Is this normal? Is the windows font adjustable?

Edited by Coop88, 19 September 2005 - 09:38 PM.

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#10
greyknight17

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Yes, the fonts are adjustable. I think it's in the Display Properties window (right click Desktop->Properties).

OK, since that's still detected, I want you to run BOTH of these scans:

Run an online virus scan at TrendMicro http://uk.trendmicro...call_launch.php. Just follow the instructions on the site to run the free online scan. If any viruses/trojans are detected, try to delete or clean them in that site. If any are not cleanable, copy and paste the infected files here. You may also use Panda ActiveScan at http://www.pandasoft...ucts/activescan. Post the log from the Panda scan here.
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#11
Coop88

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I was unable to run a scan at the microtrend site. It tried to download something and it just hung there. I will try again later. Could be a website problem?

Here are the results of the panda scan:

Incident Status Location

Adware:adware/exactsearch No disinfected Windows Registry
Dialer:dialer.bb No disinfected HKEY_CLASSES_ROOT\CLSID\{7CD1F456-8BDA-45ED-BC11-4B7340E05315}
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#12
greyknight17

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Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. While in the Registry Editor, navigate to:

HKEY_CLASSES_ROOT\CLSID\ and delete {7CD1F456-8BDA-45ED-BC11-4B7340E05315}

If any of the above registry keys are giving you problems deleting, right click on them and click on Permissions. Then click on the Advanced button. Make sure the first box (Inherit from parent...) is checked. Click OK and OK. Then try deleting the entry again. Once you're done, close the Registry Editor.

You can download and scan with the free 30-day trial of Trojan Remover:
http://www.simplysup...r/download.html

See if that finds and deletes this virus.

Restart. Still there?
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#13
Coop88

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I followed the instructions above. I cannot find any viruses when I scan. However, when I try to copy a file from my hard drive to my cd-rom drive, I get the box that pops up saying explorer has encountered a problem and needs to close. My task bar and icons all disappear and then reappear, just like they did when microsoft told me I have the downloader trogan.

I can copy files from my zip drive to my cd-rom just fine. Could this be some kind of configuration problem rather than a virus/trojan?
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#14
greyknight17

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I don't think it could be hardware related...most likely software since explorer is having problems.

I will ask other staff members to help me out on this one. As soon as I get a reply, I'll post back here.
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#15
greyknight17

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Sorry for the delay. Didn't get any replies yet, but let's see if we can go on for the time being:

Go to Start->Run and type in sfc /scannow and hit OK. Let it scan. If it finds any files missing/corrupted, it may ask for the Windows CD.

If that doesn't fix the problem, download F-Secure Blacklight and run it. See if it finds anything.
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