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Printer not recognised


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#1
rengof

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I have win xp and until this week had no problems with printer, but went to use it the other day and it is not working. Tried uninstaling then re-instaling but windows does not find itdrivers seem to load ok but when it searches for the printerit just says cannot find is it connected properly and switched on, yes to both, then it searches again doesn't find it and says printer set to port. I have tried connecting by both parralel and usb but still no luck. Can anyone help.
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#2
Hemal

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have you tried by selecting the option that lets you choose your printer- setup manually?
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#3
rengof

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when i install driver it searches for printer but doesn't find it. If i go into cotrol panel to change printer settings and click on add printer a box comes up saying operaion cannot be completed.no printers are shown in the printer and faxes box.
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#4
rengof

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also when the printer setup utility window appears it says printer port set to port. To use the printer on a network, change the printer port as necessary. JUst tried to instal again using usb connectionit t ried to instal found new hardware wizard window now says ' cannot instal this hardware@ there was a problem instaling this hardware: epson stylus c64. an error occurred during the instilation of the device. the RPC server is unavailable.

Edited by rengof, 17 September 2005 - 01:47 AM.

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#5
rengof

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I have now uninstalled the printer to try again. tried to instal through add printer in control panel, printers and faxes, file add printer. a window comes up 'operation could not complete.' If i go file, server properties a window comes up saying, 'server properties cannot be veiwed. the print spool server is not running.' How can i get this sorted.
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