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IE shutting down & bn2 trying to access 'net


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#1
anotherdoyle

anotherdoyle

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Happy Holidays!

I posted a problem regarding my other computer a couple days ago and didn't get the opportunity to let some one look at my files for help and just brought it to a shop that specializes in spyware and viruses.

My laptop is also acting up and I'm going to give it more of go on my own...with your much appreciated help :tazz:

I'm using aol and IE...and yes, I am switching to firefox today. After a minute or two IE will shut down saying" IE has encountered a problem and needs to close" and does..

also as soon as I start the computer up a popup says.."bn2.smart2com.net" is trying to access the internet do you wish to connect?...I never do, for fear of what can of worms (no pun intended) will open up. It aslo says "bn2-domain.net", "bn2-domain3.net" sometimes.

I followed the steps in the "read this first" Hijackthis folder. and I have run the HT scan.. here are the results:

Logfile of HijackThis v1.99.0
Scan saved at 1:37:50 PM, on 12/24/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\America Online 7.0\waol.exe
C:\My Downloads\virus software\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.kffl.com/...p?s=&forumid=26
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: msyuxvoc - {4B8BE10A-6BE6-F189-9EDA-5E75AE4F9F9F} - C:\WINDOWS\System32\msyuxvoc.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar_en_2.0.111-big.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar_en_2.0.111-big.dll
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [regsrv32.exe] regsrv32.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar_en_2.0.111-big.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar_en_2.0.111-big.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar_en_2.0.111-big.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar_en_2.0.111-big.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar_en_2.0.111-big.dll/cmtrans.html
O8 - Extra context menu item: Write a Review... - res://alxtb.dll/review.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1103418730060
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{19CF4189-5E4C-415E-99AF-03C7BD3DEC5C}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{19CF4189-5E4C-415E-99AF-03C7BD3DEC5C}: NameServer = 205.188.146.145
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BrSplService - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Thanks so much for "being there"...I hope to be able to join your ranks to help others in the future!

Peace,
Heidi
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#2
Guest_thatman_*

Guest_thatman_*
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Hi anotherdoyle

How do I boot into "Safe" mode?


Be sure you're able to view hidden files and folders

(1) Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked .

O2 - BHO: msyuxvoc - {4B8BE10A-6BE6-F189-9EDA-5E75AE4F9F9F} - C:\WINDOWS\System32\msyuxvoc.dll
O4 - HKCU\..\Run: [regsrv32.exe] regsrv32.exe
O4 - Startup: PowerReg Scheduler.exe

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe


Reboot Into safemode

Please delete the following file .

C:\WINDOWS\System32\ msyuxvoc.dll<-This file .

Reboot your pc into normal mode

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. ;)

kc :tazz:

Edited by thatman, 24 December 2004 - 10:47 PM.

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#3
anotherdoyle

anotherdoyle

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Hi KC, Thanks for your help!

I ran Hijackthis...scanned and "fixed checked"...

rebooted in safe mode and tried to delete the file "msyuxvoc.dll" file but an error pop came up..."cannot delete "msyuxvoc.dll" It is being used by another person or program."

I scanned again and here is my new logfile.

Logfile of HijackThis v1.99.0
Scan saved at 2:39:25 PM, on 12/27/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\America Online 7.0\aoltray.exe
C:\Program Files\America Online 7.0\waol.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\My Downloads\virus software\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.kffl.com/...p?s=&forumid=26
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: msyuxvoc - {4B8BE10A-6BE6-F189-9EDA-5E75AE4F9F9F} - C:\WINDOWS\System32\msyuxvoc.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar_en_2.0.111-big.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar_en_2.0.111-big.dll
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar_en_2.0.111-big.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar_en_2.0.111-big.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar_en_2.0.111-big.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar_en_2.0.111-big.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar_en_2.0.111-big.dll/cmtrans.html
O8 - Extra context menu item: Write a Review... - res://alxtb.dll/review.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1103418730060
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{19CF4189-5E4C-415E-99AF-03C7BD3DEC5C}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{19CF4189-5E4C-415E-99AF-03C7BD3DEC5C}: NameServer = 205.188.146.145
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BrSplService - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Thanks
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#4
Guest_thatman_*

Guest_thatman_*
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Hi anotherdoyle

1. Please click on start Start then Run Menu.

2. Type in: c:/windows/system32/regsvr32.exe /u msyuxvoc.dll EXACTLY as it's seen

3. You should get a system message saying that msyuxvoc.dll has be unregistered


Copy and paste the following file into the run box then press OK.

c:/windows/system32/regsvr32.exe /u msyuxvoc.dll

kc :tazz:
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#5
anotherdoyle

anotherdoyle

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Hi again,

I put this in the run box:

c:/windows/system32/regsvr32.exe /u msyuxvoc.dll

and the error msg I get is a "c:/windows/system32/regsvr32.exe /u" frame with a message: windows can not find c:/windows/system32/regsvr32.exe /u make sure you typed the name correctly.... :tazz:

Thanks
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#6
Guest_thatman_*

Guest_thatman_*
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Hi anotherdoyle

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here:
Apply the update, reboot, and post a fresh Hijack This log.

kc :tazz:
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#7
anotherdoyle

anotherdoyle

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Hi KC,

I haven't been able to make enough room on my laptop for the XP service pack...only a 4 gig HD :tazz:

anyway...as soon as I get my other PC back (hopefully tommorrow) I can move needed files to that system and get this one straightened out.

Please excuse the delay, I'll be back as soon as I load the service pack you specified.

Thanks so much for your help!
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