Symantec says the virus was the Trojan.Cachekit and the file deleted was rdriv.sys. It pops up about every 2 minutes. I also get a pop-up from Windows stating that there was a problem with "D1rectX.exe" and the program was closed.
My Internet zones appear to have been changed as i cannot get to many sites such as Symantec, Trend, etc.. I have tried to change them to default settings, but they revert immediately. The firewall in SP-2 has also been disabled and I cannot turn it back on.
I have read many of the posts here about the rdriv.sys and have tried all that was suggested to no avail. I have used Clean Up, Ad-Aware, Spybot S/D, Ewido Suite, Killbox, HiJackThis, rdrivrem.zip, M/S Anti-Spyware and my A/V which is Symantec Corporate 9. They report nothing, but the pop-ups continue to occur.
Here is the log file from HiJackThis:
Logfile of HijackThis v1.99.1
Scan saved at 12:39:23 PM, on 9/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\Cyb2k.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\0penGLD.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Software by Design\Calendar.exe
C:\WINDOWS\D1rectX.exe
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (file missing)
F3 - REG:win.ini: load= c:\quickenw\BILLMNDW.EXE
O1 - Hosts: 127.0.2.5 symantec.com
O1 - Hosts: 127.0.2.5 sarc.com
O1 - Hosts: 127.0.2.5 www.sarc.com
O1 - Hosts: 127.0.2.5 www.sophos.com
O1 - Hosts: 127.0.2.5 www.mcafee.com
O1 - Hosts: 127.0.2.5 mcafee.com
O1 - Hosts: 127.0.2.5 liveupdate.symantecliveupdate.com
O1 - Hosts: 127.0.2.5 www.viruslist.com
O1 - Hosts: 127.0.2.5 viruslist.com
O1 - Hosts: 127.0.2.5 f-secure.com
O1 - Hosts: 127.0.2.5 www.f-secure.com
O1 - Hosts: 127.0.2.5 f-prot.com
O1 - Hosts: 127.0.2.5 www.f-prot.com
O1 - Hosts: 127.0.2.5 kaspersky.com
O1 - Hosts: 127.0.2.5 kaspersky-labs.com
O1 - Hosts: 127.0.2.5 www.avp.com
O1 - Hosts: 127.0.2.5 avp.com
O1 - Hosts: 127.0.2.5 www.kaspersky.com
O1 - Hosts: 127.0.2.5 www.networkassociates.com
O1 - Hosts: 127.0.2.5 networkassociates.com
O1 - Hosts: 127.0.2.5 www.ca.com
O1 - Hosts: 127.0.2.5 ca.com
O1 - Hosts: 127.0.2.5 mast.mcafee.com
O1 - Hosts: 127.0.2.5 my-etrust.com
O1 - Hosts: 127.0.2.5 www.my-etrust.com
O1 - Hosts: 127.0.2.5 download.mcafee.com
O1 - Hosts: 127.0.2.5 dispatch.mcafee.com
O1 - Hosts: 127.0.2.5 secure.nai.com
O1 - Hosts: 127.0.2.5 nai.com
O1 - Hosts: 127.0.2.5 www.nai.com
O1 - Hosts: 127.0.2.5 vil.nai.com
O1 - Hosts: 127.0.2.5 us.mcafee.com
O1 - Hosts: 127.0.2.5 rads.mcafee.com
O1 - Hosts: 127.0.2.5 trendmicro.com
O1 - Hosts: 127.0.2.5 www.trendmicro.com
O1 - Hosts: 127.0.2.5 housecall.trendmicro.com
O1 - Hosts: 127.0.2.5 pandasoftware.com
O1 - Hosts: 127.0.2.5 www.pandasoftware.com
O1 - Hosts: 127.0.2.5 www.trendmicro.com
O1 - Hosts: 127.0.2.5 free.grisoft.com
O1 - Hosts: 127.0.2.5 www.grisoft.com
O1 - Hosts: 127.0.2.5 grisoft.com
O1 - Hosts: 127.0.2.5 clamav.net
O1 - Hosts: 127.0.2.5 www.clamav.net
O1 - Hosts: 127.0.2.5 free-av.com
O1 - Hosts: 127.0.2.5 www.free-av.com
O1 - Hosts: 127.0.2.5 www.avast.com
O1 - Hosts: 127.0.2.5 avast.com
O1 - Hosts: 127.0.2.5 cert.org
O1 - Hosts: 127.0.2.5 www.cert.org
O1 - Hosts: 127.0.2.5 microsoft.com
O1 - Hosts: 127.0.2.5 www.virustotal.com
O1 - Hosts: 127.0.2.5 virustotal.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3EF26F79-B311-5FE3-870F-60557EAA214B} - C:\WINDOWS\System32\jjoep.dll (file missing)
O2 - BHO: (no name) - {3EF4612B-EB4D-56BC-860B-60557EF07347} - C:\WINDOWS\system32\qbdga.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {7EFA1FF5-D030-A49C-4B3D-DC38023892C6} - C:\WINDOWS\system32\sdvphd.dll (file missing)
O2 - BHO: (no name) - {DED12F90-E35C-97F4-735B-EA5B242A60CE} - C:\WINDOWS\system32\imnbrt.dll (file missing)
O3 - Toolbar: (no name) - {12EE7A5E-0674-42f9-A76B-000000004D00} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [C2K] C:\WINDOWS\Cyb2k.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [esxymhe] C:\WINDOWS\System32\kwgihkh.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ffdC] C:\documents and settings\gina.office\local settings\temp\ffdC.exe
O4 - HKLM\..\Run: [V64QCjLL] C:\documents and settings\gina.office\local settings\temp\V64QCjLL.exe
O4 - HKLM\..\Run: [ffdC.exe] C:\documents and settings\gina.office\local settings\temp\ffdC.exe
O4 - HKLM\..\Run: [g.exe] C:\documents and settings\gina.office\local settings\temp\g.exe
O4 - HKLM\..\Run: [V64QCjLL.exe] C:\documents and settings\gina.office\local settings\temp\V64QCjLL.exe
O4 - HKLM\..\Run: [k] C:\documents and settings\mary beth.office\local settings\temp\k.exe
O4 - HKLM\..\Run: [ve] C:\documents and settings\mary beth.office\local settings\temp\ve.exe
O4 - HKLM\..\Run: [KVUbIN] C:\documents and settings\gina.office\local settings\temp\KVUbIN.exe
O4 - HKLM\..\Run: [e] C:\documents and settings\gina.office\local settings\temp\e.exe
O4 - HKLM\..\Run: [k.exe] C:\documents and settings\mary beth.office\local settings\temp\k.exe
O4 - HKLM\..\Run: [ve.exe] C:\documents and settings\mary beth.office\local settings\temp\ve.exe
O4 - HKLM\..\Run: [FD] C:\windows\system32\FD.exe
O4 - HKLM\..\Run: [FD.exe] C:\windows\system32\FD.exe
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [OpenGL Drivers] C:\WINDOWS\system32\0penGLD.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [OpenGL Drivers] C:\WINDOWS\system32\0penGLD.exe
O4 - Startup: Calendar 2000.lnk = C:\Program Files\Software by Design\Calendar.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Acez.com - Download Free Screen Savers - {88E50F1D-4790-4C6B-BEE3-D54E46B6EEF6} - C:\WINDOWS\acezlink.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://www.makeovers...ve/makeover.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DirectX Drivers - Unknown owner - C:\WINDOWS\D1rectX.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
And here is the log file from Ewido Suite:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------
+ Created on: 2:55:26 PM, 9/18/2005
+ Report-Checksum: 1E21EC81
+ Scan result:
No infected objects found.
::Report End
I appreciate any and all help! Thanks so much.
Brian