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Started by
EmilyPam
, Sep 18 2005 09:36 PM
#31
Posted 19 September 2005 - 05:10 PM
#32
Posted 19 September 2005 - 05:11 PM
Restart and try Windows Update again...that seems to be our best test...
#33
Posted 19 September 2005 - 05:18 PM
okay i restarted and am now trying to install the service pack, another question i have......there are 8 accounts on this computer and i was getting error messages on 4 accounts and the others seemed to be "less harmed" is this something to look at too?
#34
Posted 19 September 2005 - 05:21 PM
That's something we're probably going to have to address, but we need to get this figured out first...your machine needs to have these updates both for protection and performance.
#35
Posted 19 September 2005 - 05:28 PM
okay i am getting the error messages again w/the installation
it reads
sERVICE PACK 2 could not back up registry key
HKCR.\DVR-MS
to C:\WINDOWS\#NtServicePackUninstall$\reg00013. 5: Access is denied
it reads
sERVICE PACK 2 could not back up registry key
HKCR.\DVR-MS
to C:\WINDOWS\#NtServicePackUninstall$\reg00013. 5: Access is denied
#36
Posted 19 September 2005 - 05:35 PM
Was this install from the Microsoft Update service or the version we downloaded earlier from the MS IT page?
#37
Posted 19 September 2005 - 05:38 PM
it was the one MS IT Page
#38
Posted 19 September 2005 - 05:41 PM
Ok!...Click Start, point to All Programs and choose Windows Update from the top part of the menu.
let's see what the MS site does....
let's see what the MS site does....
#39
Posted 19 September 2005 - 05:49 PM
tried again and I got the same error message
Em *All i can do is smile* lol!
Em *All i can do is smile* lol!
#40
Posted 19 September 2005 - 05:58 PM
Do you have the cd that came with your machine?
#41
Posted 19 September 2005 - 06:03 PM
Let's try a system restore real quick. I've been trying to avoid this because of the changes you'd already made and the scans you've run to move nasties out. This will restore them to their former glory. BUT we'll get rid of them again.
Click Start and point to All Programs then to Accessories then to System Tools and click System Restore
On the Welcome to System Restore page, select "Restore my computer to an earlier time" (it should be selected by default), and then click "Next"
On the Select a Restore Point page, click a bold date on the calendar to the left...go back to a time before the problem began and then click "Next". A System Restore message may appear that lists configuration changes that System Restore will make. Click "Ok".
On the Confirm Restore Point Selection page, click "Next". System Restore will restore the previous Windows XP configuration, and then restart the computer.
When the System Restore Restoration Complete page appears...Click "Ok".
Let me know how it goes...
wannabe1
Click Start and point to All Programs then to Accessories then to System Tools and click System Restore
On the Welcome to System Restore page, select "Restore my computer to an earlier time" (it should be selected by default), and then click "Next"
On the Select a Restore Point page, click a bold date on the calendar to the left...go back to a time before the problem began and then click "Next". A System Restore message may appear that lists configuration changes that System Restore will make. Click "Ok".
On the Confirm Restore Point Selection page, click "Next". System Restore will restore the previous Windows XP configuration, and then restart the computer.
When the System Restore Restoration Complete page appears...Click "Ok".
Let me know how it goes...
wannabe1
Edited by wannabe1, 19 September 2005 - 06:04 PM.
#42
Posted 19 September 2005 - 06:04 PM
not at the moment w/me, but i've been told that if you are running on a dell dimension 2400 you can restore the computer's defaults to the manufacture's defaults
here's the link
http://support.dell....=lg&~mode=popup
now when i reboot i do not see the Secondary Drive 0?
or the USB Legacy Support
Lemme know...what you think?
here's the link
http://support.dell....=lg&~mode=popup
now when i reboot i do not see the Secondary Drive 0?
or the USB Legacy Support
Lemme know...what you think?
#44
Posted 19 September 2005 - 06:26 PM
OMG...okay guess what i just found out w/the restore......this computer had the Service Pack 2 installed before and i guess someone uninstalled it...that might explain all this crazyiness w/this computer! i tried 2 restore points and it would not let me!
#45
Posted 19 September 2005 - 06:29 PM
That explains a lot!
So you were unable to Restore?
So you were unable to Restore?
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