Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Trojan.cachecachekit Removal


  • Please log in to reply

#1
dcarmack

dcarmack

    New Member

  • Member
  • Pip
  • 3 posts
Long story, probably familiar. Started getting NAV popups stating a Virus found called Trojan.cachecachekit. Some symptoms are AOL IM, it would add additional posts to any conversation with a link to something about webcam.exe. In addition I cannot go to any security related websites such as Symantec or Mcafee. I found similar removal instructions in another post. Here are the instructions left by Buckeye_Sam:

Please follow all instructions as specified. Print these instructions to ensure all are followed.

Please download the following programs, but do not run them yet:

* rdrivRem.zip
Unzip it to your desktop.
* Ewido Security Suite
Install ewido security suite
Launch ewido, there should be a big E icon on your desktop, double-click it.
The program will prompt you to update click the OK button
The program will now go to the main screen
You will need to update ewido to the latest definition files.
On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed
After the updates are installed exit Ewido.
* CleanUp!
Install it.


Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight "Safe Mode" then hit enter.

1.) Please double-click rdrivRem.bat to run the program - follow the instructions on the screen. After it's complete, rdriv.txt will be created in the rdrivRem folder.

2.) Double-click the Ewido Security Suite icon to run the program.
Click on scanner
Click Complete System Scan
Let the program scan the machine
While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "remove", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report
Save the report to your desktop
Exit Ewido

3.) Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.


4.) Run BOTH of these online virus scans (NOT at the same time!):
ActiveScan
TrendMicro's HouseCall - check "Auto Clean"

Save the results from ActiveScan.

I need you to post the contents of rdriv.txt, the log from Ewido, the log from ActiveScan, and a new HiJackThis log into this topic.


--------------------

I finished these steps but could not complete step 4 as I cannot access these sites. I did run NAV and it is clean.

I have attached the log files:

Can anyone help me determine if I have this virus removed and then how to fix the Internet Access to the security sites?

thanks!

Attached Files


  • 0

Advertisements


#2
dcarmack

dcarmack

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Here is the hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:28:26 PM, on 9/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InfoMyCa.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\CW4\cw4.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

O1 - Hosts: 127.0.2.5 www.symantec.com
O1 - Hosts: 127.0.2.5 symantec.com
O1 - Hosts: 127.0.2.5 securityresponse.symantec.com
O1 - Hosts: 127.0.2.5 sarc.com
O1 - Hosts: 127.0.2.5 www.sarc.com
O1 - Hosts: 127.0.2.5 www.sophos.com
O1 - Hosts: 127.0.2.5 sophos.com
O1 - Hosts: 127.0.2.5 www.mcafee.com
O1 - Hosts: 127.0.2.5 mcafee.com
O1 - Hosts: 127.0.2.5 liveupdate.symantecliveupdate.com
O1 - Hosts: 127.0.2.5 www.viruslist.com
O1 - Hosts: 127.0.2.5 viruslist.com
O1 - Hosts: 127.0.2.5 f-secure.com
O1 - Hosts: 127.0.2.5 www.f-secure.com
O1 - Hosts: 127.0.2.5 f-prot.com
O1 - Hosts: 127.0.2.5 www.f-prot.com
O1 - Hosts: 127.0.2.5 kaspersky.com
O1 - Hosts: 127.0.2.5 kaspersky-labs.com
O1 - Hosts: 127.0.2.5 www.avp.com
O1 - Hosts: 127.0.2.5 avp.com
O1 - Hosts: 127.0.2.5 www.kaspersky.com
O1 - Hosts: 127.0.2.5 www.networkassociates.com
O1 - Hosts: 127.0.2.5 networkassociates.com
O1 - Hosts: 127.0.2.5 www.ca.com
O1 - Hosts: 127.0.2.5 ca.com
O1 - Hosts: 127.0.2.5 mast.mcafee.com
O1 - Hosts: 127.0.2.5 my-etrust.com
O1 - Hosts: 127.0.2.5 www.my-etrust.com
O1 - Hosts: 127.0.2.5 download.mcafee.com
O1 - Hosts: 127.0.2.5 dispatch.mcafee.com
O1 - Hosts: 127.0.2.5 secure.nai.com
O1 - Hosts: 127.0.2.5 nai.com
O1 - Hosts: 127.0.2.5 www.nai.com
O1 - Hosts: 127.0.2.5 vil.nai.com
O1 - Hosts: 127.0.2.5 update.symantec.com
O1 - Hosts: 127.0.2.5 updates.symantec.com
O1 - Hosts: 127.0.2.5 us.mcafee.com
O1 - Hosts: 127.0.2.5 liveupdate.symantec.com
O1 - Hosts: 127.0.2.5 customer.symantec.com
O1 - Hosts: 127.0.2.5 rads.mcafee.com
O1 - Hosts: 127.0.2.5 trendmicro.com
O1 - Hosts: 127.0.2.5 www.trendmicro.com
O1 - Hosts: 127.0.2.5 housecall.trendmicro.com
O1 - Hosts: 127.0.2.5 pandasoftware.com
O1 - Hosts: 127.0.2.5 www.pandasoftware.com
O1 - Hosts: 127.0.2.5 www.trendmicro.com
O1 - Hosts: 127.0.2.5 free.grisoft.com
O1 - Hosts: 127.0.2.5 clamav.net
O1 - Hosts: 127.0.2.5 www.clamav.net
O1 - Hosts: 127.0.2.5 free-av.com
O1 - Hosts: 127.0.2.5 www.free-av.com
O1 - Hosts: 127.0.2.5 www.avast.com
O1 - Hosts: 127.0.2.5 avast.com
O1 - Hosts: 127.0.2.5 cert.org
O1 - Hosts: 127.0.2.5 www.cert.org
O1 - Hosts: 127.0.2.5 microsoft.com
O1 - Hosts: 127.0.2.5 www.virustotal.com
O1 - Hosts: 127.0.2.5 virustotal.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WUSB54Gv4] C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InvokeSvc3.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CW] "C:\Program Files\CW4\cw4.exe"
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZNxdm414YYUS
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: RaptisoftGameLoader - http://www.miniclip....tgameloader.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...s/yinst0401.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefend...can8/oscan8.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DirectX Drivers - Unknown owner - C:\WINDOWS\D1rectX.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WUSB54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54Gv4.exe (file missing)
  • 0

#3
dcarmack

dcarmack

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Can anyone help with this problem? Thanks
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP