[DavidReno]

I have had this ongoing problem since the begining of September. You can turn the computer on and everything works fine. The problem is intermittent, it can happen within minutes of being on or after hours. The computer will go totally blank (black screen) and reboot itself. This will continue to happen intermittently until the computer locks up in the reboot mode, all the computer, disk, and CD rom dirve lights are on an it is just frozen in that state. I have in the past just shut the main power off to the computer for a period of time and the process starts all over upon restart-up. I thought it was a power supply problem at the innitial onset and purchased a bettery powered backup and surge protection. This obviously did not solve the problem. I have taken it to the computer repair shop and they could not find anything wrong with the computer. Please help me with this problem anyone.


Thank you in advance.

David M. Reno

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Welcome to Geeks to Go David.

I thought it was a power supply problem at the innitial onset and purchased a bettery powered backup and surge protection.

Have you tried replacing the power supply in the computer? Do you have another one to swap and test?

[admin]

Welcome to Geeks to Go David.

I thought it was a power supply problem at the innitial onset and purchased a bettery powered backup and surge protection.

Have you tried replacing the power supply in the computer? Do you have another one to swap and test?

[DavidReno]

Welcome to Geeks to Go David.

Have you tried replacing the power supply in the computer? Do you have another one to swap and test?

No I have not , as yet. Is it an inexspensive and easy part to replace? I will purchase a new one and try it. Would you recomend doing that, I have a a multi-meter, if you tell me what to test for, I could check it myself.

[coachwife6]

It is inexpensive and an easy part to replace - I bought one for $40 at CompUSA.

[DavidReno]

Anyone have another Idea what may be causing this reboot problem? I swapped out the internal power supply and the problem persists. I am at a loss on where to go form here. HELP ME ANYONE!!!!!!!!

[pip22]

Although the repair shop could find nothing wrong, did they test the RAM
or swap it with new RAM just to test if that was the problem? I would confirm that the RAM is okay as the next step.

[admin]

Great, free memory testing program: http://www.memtest86.com

Installation
===============
Memtest86 is a stand alone program that cannot be executed under windows and must
be loaded from a floppy disk.

To install Memtest86:
- Extract the files from the zip archive
- Open the directory where the files were extracted and click on "install.bat".
- The install program will prompt you for the floppy drive and also prompt you to
insert a blank floppy.
- To run Memtest86 leave the floppy in the drive and reboot.

NOTE: After the boot floppy has been created you will not be able to read the floppy
from windows. This is normal.

[DavidReno]

RAM WORKING GREAT. WHAT IS MY NEXT STEP, MOTHER BOARD ??????

[admin]

Do you get any error messages when it reboots? Have you checked the Event Logs?

[DavidReno]

No error messages. Once in a while I get the main message,"System was not shut down properly", with the countdown timer and options for restart. but it has been so frequent lately that I cannot even stay up long enough to check for problems.

[DavidReno]

The system reboots so frequently that you cannot begin to perform any functions, to investigate the problem.

[admin]

If you have broadband, try downloading Knoppix to a CD, and run your system from that. If it runs okay, then it's likely a software issue. If it continues crashing, then it's definitely hardware.

[macten]

Change your settings so it will not reboot. On my W2000 box I go to start>settings>control panel>system>advanced>shutdown and recovery>

Uncheck: 'reboot on system failure'

You'll get a blue screen with an error message on it.