[benjaminlibl]

I've had this problem a few times, brought it to the shop where it was made, they say it's a software clash, but other than that, they can't tell me anything else.

When I install a game, it will ask for the second disk, and finishing with that, ask me for the first disk again. Then the computer just turns off itself, black screen. And at the end, the games are not installed.


Sometimes this happens when I'm gaming.


Does anyone else know what the problem is?


Thanks
Ben

Edited by benjaminlibl, 21 September 2005 - 01:17 AM.

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Hi benjaminlibl,

Welcome to Geeks To Go, my name is Tony.

Where abouts did you get your windows CD from?

[benjaminlibl]

Thanks.
Erm... from a computer shop. But there were no problems before. Do you know how to fix it?

[Murray S.]

Howdy and welcome to G2G:

Okay, first of all, are the games you are trying to install compliant with XP??

Next, have you installed any XP Service Packs??

Lastly, what are your system specs??

Murray

[benjaminlibl]

Definitely compliant.
No, I've not installed any Service Packs.

Operating System: Windows XP Service Pack 1
5.1.2600

CPU: 2961 MHz Genuine Intel Pentium IV

Total memory: 512 MB

Free memory: 196 MB

DirectX 9

Video Card: WinFast PX6600 TD

Sound Card: SoundMAX Integrated Digital

This IS what you meant, isn't it?

[Murray S.]

Yep.. that's what I meant..

Good.. what are the games and are they original ?

Also, when you took it to the shop, were they able to get the game installed??

Murray

[Johanna]

Try copying one of the games or something else like a downloaded program to your hard drive and installing from there (not a cd). Does it work? Look in your event logs in admin tools for any errors, too.

Johanna

[benjaminlibl]

Yes, they're legal, Tony Hawk Underground 2 and Knights Of The Old Republic 2. Others too.
Basically anyone which has to change discs and change back will have a problem.
Oh, yeah, if I install from the computer after copying to the hard drive, what do I do when it says to change disc?


Ben

[benjaminlibl]

OK, now it works if you copy to the hard drive, but is there a way to fix the problem without copying, can you fix the root problem...

[Johanna]

Well, that tells me that Windows isn't broken, something is wrong with the way your cd unit is reading the data.

Johanna

[benjaminlibl]

Well, how can that be fixed?

EDIT: Sometimes when I download a licence to watch a movie or something,
it shuts down too.

Edited by benjaminlibl, 25 September 2005 - 07:14 PM.