Log from Safe mode [RESOLVED]
Posted 23 September 2005 - 05:20 PM
Posted 24 September 2005 - 05:27 PM
If you are still having trouble, please dont continue with these instructions just yet. LET ME KNOW!
Otherwise, we have a few clean up items to deal with.
1. System Restore
Now that we know your system is clean, we want to purge any potentially infected restore points. To do that, complete the following:
Turn off System Restore by Clicking Start > right-click My Computer and then click Properties. Click the System Restore tab > Check "Turn off System Restore" or "Turn off System Restore on all drives". Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this. Click OK.
To re-enable this function - simply uncheck this same box, and click "apply" and "ok"
2. Reset Hidden Files & Folders
Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is UNchecked. Also make sure that the System Files and Folders are invisible. CHECK the Hide protected operating system files option.
- SpywareBlaster to help prevent spyware from installing in the first place.
- SpywareGuard to catch and block spyware before it can execute.
- IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
How is she running now? Any further problems? If not, Good work, and Happy Computing!
Please reply once more so we know you have read these measures.
Posted 29 September 2005 - 10:18 PM
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