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Log from Safe mode [RESOLVED]


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#16
skate_punk_21

skate_punk_21

    Malware Removal Expert

  • Retired Staff
  • 1,049 posts
Congratulations your computer is finally clean! :tazz: - im working remotely here so i dont have access to my usual speeches, will post preventative measures tomorrow night.
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#17
skate_punk_21

skate_punk_21

    Malware Removal Expert

  • Retired Staff
  • 1,049 posts
Congratulations Your Log is Clean!!

If you are still having trouble, please dont continue with these instructions just yet. LET ME KNOW!

Otherwise, we have a few clean up items to deal with.

1. System Restore
Now that we know your system is clean, we want to purge any potentially infected restore points. To do that, complete the following:

Turn off System Restore by Clicking Start > right-click My Computer and then click Properties. Click the System Restore tab > Check "Turn off System Restore" or "Turn off System Restore on all drives". Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this. Click OK.

To re-enable this function - simply uncheck this same box, and click "apply" and "ok"


2. Reset Hidden Files & Folders
Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is UNchecked. Also make sure that the System Files and Folders are invisible. CHECK the Hide protected operating system files option.


Also Consider...
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall. Here are 3 free ones available for personal use:
How is she running now? Any further problems? If not, Good work, and Happy Computing!

Please reply once more so we know you have read these measures.
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#18
skate_punk_21

skate_punk_21

    Malware Removal Expert

  • Retired Staff
  • 1,049 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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