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Hotmail won't load


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#1
JennaAllen

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Yesterday afternoon my hotmail account worked like a champ, just like it has for 12 years. Then, last night I couldn't get in. I know I am on an older server, and sometimes this happens, so I just let it go. But it's still out this morning. I contacted them...twice...but it's still out. So I came here and checked the boards. I tried the solution for allstarplaya, but it didn't work for me. I think Minx and I are in the same boat. Is there anything else we can try...besides contacting hotmail? We've both tried that.

My husband can access my account from work. Fat lot of good that does me. I cannot access my messages via Outlook either. I've tried everything I know how.
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#2
Minx

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It definately seems like a problem their end. How odd that your account can be accessed elsewhere though :tazz:

I feel your pain, it's been driving me bonkers all day. :)
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#3
JennaAllen

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I wanted to pop in to add that I access via cable internet. My husbands acess from work is probably dsl or something like that. Minx - can you grab your stuff via outlook?
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#4
Minx

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No mate, dead as a doornail! It'll be 24hrs out of service in a few hours and no official announcement.... :tazz:
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#5
EMCguy

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Minx & JennaAllen, Welcome to Geekstogo

Take a look at this: From http://www.handypass...-problems.shtml

Hotmail sign in problems?

A number of customers have problems with signing in to Hotmail, here are a few things one can try to sort them out.
Clear temporary files

A solution, suggested by the Microsoft Support Team, is to clear Internet Temporary files and History. This can be done in the following way:
# In Internet Explorer, from the "Tools" menu, select "Internet Options".
# On the "General" tab, under "Temporary Internet Files," click "Delete Files".
# Click "Settings" and select "Every Visit to the Page".

To confirm that the files have been deleted, click "View Files." If they have not been deleted, select all files and delete them.
# Under "History," click "Clear History".

However, most of the times a different approach is required.
Disable any firewall/protection software

One of things one can do to sign-in to Hotmail is to disable any firewall/protection software, running on the computer. This could be ZoneAlarm, for instance. This should allow the cookies to pass from the server to your computer.
Enable cookies

Another thing to do is to allow cookies on your computer:
# In Microsoft Internet Explorer, click the Tools menu, and then click Internet Options.
# Click the Privacy tab, and then click Advanced.
# Select the Override automatic cookie handling check box, and then select the Always allow session cookies check box.
# Click OK, and then click OK again.

Note: This is the recommended option on shared computers. (this one is provided by Microsoft on its online help pages)

Hopefully, after applying any of the above features, you will be able to sign-in to Hotmail.


Give it a shot

PS other folks seem to be having trouble today, so it might be a problem with their site.

Best regards, :tazz:

EMCguy
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#6
Sephiroth1986

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hey i havin the same problem as you guys i cant login using IE or Deepnet i have to use Mozilla and i have to try and login in twice to get in to my email can explain what happenes when you try to login, those the site load up? do you put your user and password in and click on sign in? does it come up with a blank white screen?

Liam :tazz:
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#7
EMCguy

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To Minx and Jenna allen

Any luck fixing your problem?

Best regards,

EMCguy
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#8
Minx

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Yes mine sorted itself out. Apparently it was a blip that affected quite a few people up and down the Country.
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#9
EMCguy

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Yea, glad to hear it. I try not to get too excited about problems on the internet unless they last longer than a couple of days. Sometimes, the miracle is that the internet works at all, when you consider how many computers have to work correctly. :tazz:

Best regards,

EMCguy
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