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Unable to access secure sites


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#1
jane1972

jane1972

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Since cleaning up PC after Derbiz hit, am having trouble getting to secure sites. Every time I go to a secure site when trying to purchase items on line, the 'The page cannot be displayed' page appears. Any ideas?
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#2
crazyguitarchik

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In your internet settings, is your SSL 2.0, SSL 3.0 and TLS ticked?
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#3
tjkelly00

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Hi, I'm not sure if this is appropriate in someone else's thread, but I have the same problem, so i'm wondering if I can just jump in.

I checked my internet settings.
SSL 2.0 - checked
SSL 3.0 - checked
TSL - unchecked

Is this right? Should I change these settings? Let me know.
Thanks

tjk
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#4
crazyguitarchik

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What you have is default but it's always worth checking the TLS box.

Check your firewalls are not blocking these particular websites. In IE they have a restricted website feature. To see if the non working website is being restricted go to Tools>Internet options>Security, click on the Restricted Sites Icon, then click on Sites. Check the list to see if your non-working sites pop up.
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#5
jane1972

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Ta for your replies. All 3 boxes checked and no restricted sites as regards the firewall. Any more ideas?
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