[hammybob]

Logfile of HijackThis v1.99.1
Scan saved at 20:22:30, on 21/09/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\MWW32\MANAGER\MWMDMSVC.EXE
C:\WINDOWS\MWW32\MANAGER\MWSSW32.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Inventel\Gateway\wlancfg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\tp4mon.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\System32\PRISMSVR.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\XoftSpy\XoftSpy.exe
C:\Documents and Settings\Tom\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
O4 - HKLM\..\Run: [Modem Update Reminder] C:\WINDOWS\MWW32\manager\mwremind.exe autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Documents and Settings\Tom\Desktop\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ThinkPad Modem Copyright.lnk = C:\WINDOWS\MWW32\manager\mwcpyrt.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://D:\content\include\XPPatchInstaller.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1125605214853
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125605201264
O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://D:\Content\include\msSecUcd.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ThinkPad Modem Service (ThinkPadModemService) - IBM Corporation - C:\WINDOWS\MWW32\MANAGER\MWMDMSVC.EXE
O23 - Service: Service de lancement de WlanCfg (Wlancfg) - Inventel - C:\Program Files\Inventel\Gateway\wlancfg.exe

thanks

[Advertisements]

Hi hammybob and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time. DO NOT UPGRADE TO SP2 AT THIS TIME

• Click HERE for the update.
  
• Apply the update.
• REBOOT YOUR SYSTEM

4. Please DELETE your current HJT program from its present location.

5. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Trevuren]

Hi hammybob and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time. DO NOT UPGRADE TO SP2 AT THIS TIME

• Click HERE for the update.
  
• Apply the update.
• REBOOT YOUR SYSTEM

4. Please DELETE your current HJT program from its present location.

5. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[hammybob]

sorry about the delay in replying...

here is the newest log file

Logfile of HijackThis v1.99.1
Scan saved at 20:32:01, on 03/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\MWW32\MANAGER\MWMDMSVC.EXE
C:\WINDOWS\MWW32\MANAGER\MWSSW32.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Inventel\Gateway\wlancfg.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\tp4mon.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\taskmgr.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
O4 - HKLM\..\Run: [Modem Update Reminder] C:\WINDOWS\MWW32\manager\mwremind.exe autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Documents and Settings\Tom\Desktop\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ThinkPad Modem Copyright.lnk = C:\WINDOWS\MWW32\manager\mwcpyrt.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://D:\content\include\XPPatchInstaller.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1125605214853
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1125605201264
O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://D:\Content\include\msSecUcd.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ThinkPad Modem Service (ThinkPadModemService) - IBM Corporation - C:\WINDOWS\MWW32\MANAGER\MWMDMSVC.EXE
O23 - Service: Service de lancement de WlanCfg (Wlancfg) - Inventel - C:\Program Files\Inventel\Gateway\wlancfg.exe

thanks

[Trevuren]

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time. DO NOT UPGRADE TO SP2 AT THIS TIME

• Click HERE for the update.
  
• Apply the update.
• REBOOT YOUR SYSTEM
• Post a fresh Hijack This log

Regards,

Trevuren.

[hammybob]

i downloaded the sp1 thing, i ran the installation and after a while, an error message came up saying that the file 'wininet.dll' was in use by another programme and therefore the installation could not be finished??????????????

[Trevuren]

Try unplugging from the internet when applying upgrade


Trevuren

[hammybob]

i have tried to install without being connected to the net, and it still runs for a while, checking stuff, then when it comes to installing, it begins, but then it says cannot complete the installation because the file wininet.dll is in use by another file.????????
thanks

[hammybob]

it still wont install, when im off the internet, itb still says there is a problem and the file wininet.dll is in use by another application
thanks

[Trevuren]

*Please go HERE (Microsoft website) using Internet Explorer ( not Firefox or any other browser as they won't work)
*Click on "Windows Validation Assistant"
*Click on the "Validate Now" button.
*Be patient while the ActiveX loads, do not click on any links.
*Read the instructions on this page while it's loading. You will be prompted to install - click YES.
*Enter your product key then click "continue"
*When it says "Validation Complete" please click "Continue to return to your previous activity"
*Copy what it says and paste it here

Trevuren

[hammybob]

hi, thanks for following this up by the way...

umm, well i go to the windows validation site, i click on the validate now button, and it never prompts me to install anything, it justs takes me through a load of checks to see if my copy of xp is valid, like checking the hologrammes on the cd, then at the end, it just tells me that i have a real copy of xp, and thats it,
?????
thanks

Click on "Windows Validation Assistant"
*Click on the "Validate Now" button.
*Be patient while the ActiveX loads, do not click on any links.
*Read the instructions on this page while it's loading. You will be prompted to install - click YES.
*Enter your product key then click "continue"
*When it says "Validation Complete" please click "Continue to return to your previous activity"
*Copy what it says and paste it here

[hammybob]

sorry about this, i just followed the same procedurew that u told me on my home pc, and everything that u said came up how it should of, so my laptop is probably being weird, but i will have another go at following those steps tomorow,
i will post a reply to tell you whether it has worked or not,
thanks
tom

[Trevuren]

I need you to post the entire message you get from Microsoft.

Thanks,

Trevuren

[hammybob]

problem, on my laptop, when i press the validate now button, it then goes through to a page which asks me to selct the method in which i bought windows xp, but when i do the same method on my home pc, (which isnt screwed up) it follow the correct way which you said, it then prompts me to install activex,
so i dont know why my laptop doesnt let me on that page??
thanks

[Trevuren]

I would suggest that you answer the required questions and see what happens. Please post the results.

Regards,

Trevuren

[hammybob]

firstly it asks my how i got my verion of windows xp, and it gives me options of, came with new pc, purchased in a seperate retail, etc, then next stage it asks me the number of the version which can be found in certain places, then next stage it asks me which kind of xp cd i have, and gives me three different colour options, then finally it asks me which features i have on the cd, for example hologrammes etc, then when it is finished, it concludes that i have a real version of xp and thats it.... no more
thanks