[Colleen_1985]

i have read some of the previous posts about this program and have used the hijack this program to delete it but for some reason it is still on the computer. what else can i try to do?

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Howdy and welcome to G2G:

Follow the instructions given in This Thread

Once you have finished, post a copy of your HiJackThis Log in the Malware Forum (link is underlined in my signature) and let the guru's there have a go at it!!

Murray

[Murray S.]

Howdy and welcome to G2G:

Follow the instructions given in This Thread

Once you have finished, post a copy of your HiJackThis Log in the Malware Forum (link is underlined in my signature) and let the guru's there have a go at it!!

Murray

[Colleen_1985]

Logfile of HijackThis v1.99.1
Scan saved at 6:12:42 PM, on 9/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\NORTON~2\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\etb\pokapoka70.exe
C:\Documents and Settings\upyours\Desktop\Colleen's Folder\Setup Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.search345quest.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.cnnyvrxkv...sug2LqJOnl.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.search345quest.com/sp2.php
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [lsass] C:\windows\system32\elitezko32.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [System service70] C:\WINDOWS\\\etb\\pokapoka70.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: Yahoo! Checkers - http://download.game...nts/y/kt4_x.cab
O16 - DPF: Yahoo! Cribbage - http://download.game...nts/y/it1_x.cab
O16 - DPF: Yahoo! Euchre - http://download.game...nts/y/et1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: Yahoo! Pyramids - http://download.game...ts/y/pyt1_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124059083421
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...561/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5B3756CE-C84A-43D8-9F44-C4DFA1EDC95D}: NameServer = 206.47.244.108 207.236.176.11
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\GHOSTS~2.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe

[Murray S.]

Thread Closed: HJT log posted in Malware..

Murray