[Eyther]

Hello,

I have Adobe Photoshop 7.0 on my computer. I also use Windows xp. Lately, when I use adobe photoshop, it automatically will shut down, or my computer will freeze. But, only when I use that program. It worked before, and it's been about 9 months since I've used it. Is there anything I can do to make it work again?

Thank you,
Eyther

[Advertisements]

uninstall it, then reinstall it is usually the first step

[gerryf]

uninstall it, then reinstall it is usually the first step

[Eyther]

I did uninstall and reinstall it and it's still doing the same thing. I ran all the virus scans I have, thinking it's a virus or something like that. So, now my computer is clean and it is still doing it.

[gerryf]

Note the time on the system clock

start photoshop

let it crash, whatever

If still running, or reboot

start > run
eventvwr.msc
<enter>

look under APPLICATIONS at the time you tried to run photoshop.

Any errors showing AT THAT TIME

[xblack_violetx]

hi, i also have the same problem...my computer freezes and i have to turn it off...yet it still keeps doing it...i cannot even open a saved file from photoshop before it blacks out...i tried installing and reinstalling it, and also looking under the "application", but i do not know what to look for...so please help! because i have a project due tomorrow and i need photoshop...