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help with websearch.drsnsrch [CLOSED]


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#1
jlicata925

jlicata925

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I'm experiencing serious browser problems and have tried what feels like every spyware removal program available. When I log onto the internet, Spyguard pops up with several warnings that http://websearch.drnsrch is taking over my previous homepage and toolbar settings. Despite trying to remove what I believe are appropriate registry files, they always return. I am posting my Hijack This log below. Note that I have tried to remove all files that say websearch.drsnsrch using this program, also to no avail. Any advice or anything I am missing??

Any help you can provide will be GREATLY appreciated.

Thanks!

Attached File  Logfile_of_HijackThis_927.doc   32KB   26 downloads
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#2
Trevuren

Trevuren

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Hi jlicata925 and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.
  • Click on My Controls at the top right hand corner of the window.
  • In the left hand column, click "View Topics"
  • If you click on the title of your post, you will be taken there
2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here . Please choose the default location of C:\Program Files\ as the destination. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!
  • Run HijackThis
  • Click SCAN and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')
  • POST the log into this thread using 'Add Reply' (Ctrl-V to 'paste')

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

Please copy/paste your log into the thread and not use the attachment feature


Regards,

Trevuren

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#3
Trevuren

Trevuren

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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